Overview
CorsaCX for Connect is a fully automated, AI-powered contact center solution built on Amazon Connect, designed specifically for small and medium-sized businesses (SMBs). It enables companies to deploy a complete, scalable, and secure customer engagement platform in minutes - without needing deep technical expertise.
CorsaCX provides voice calling, chat, appointment scheduling, IVR management, and mini-CRM capabilities in a single multi-tenant platform. Businesses can customize their call flows, manage technician availability, track service history, and send notifications through preferred channels.
CorsaCX is powered by Generative AI and DevOps automation, intelligently provisioning Amazon Connect resources (e.g., Lex bots, Lambda functions, call flows, Kinesis, IAM roles) based on business type and location. Whether you’re an HVAC provider, electrician, plumber, travel agent, or clinic, CorsaCX delivers a ready-to-use contact center tailored to your needs.
Highlights
- Offers voice, chat, appointment scheduling, customer management, and invoicing in a single platform - streamlining operations for HVAC, electricians, clinics, and other service-based businesses.
- Automatically provisions Amazon Connect, Lex, Lambda, IVR flows, and CRM integrations using Generative AI - delivering a fully operational contact center in minutes tailored to each SMB’s industry and location.
- Built to support multiple businesses on a single platform with isolated environments, customizable branding, and scalable infrastructure - ideal for resellers, MSPs, and Telco providers.
Details
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For product support, please contact the CorsaCX support team: Email: corsacx@digiclarity.comÂ