Sold by: Kore.ai
Kore.ai provides an advanced AI agent platform designed to help enterprises transform work, service, and processes with intelligent automation, orchestration, and AI insights. It enables deployment of AI agents at enterprise scale.
4.6
Overview
Kore.ai is a leading enterprise AI agent platform that offers comprehensive solutions to accelerate and scale AI transformation across businesses. It empowers organizations to deploy AI-powered agents that enhance employee productivity, revolutionize customer service, and streamline business processes through autonomous orchestration. The platform includes capabilities such as multi-agent orchestration, AI engineering tools, pre-built AI agents, and no-code development tools, designed to simplify AI adoption and maximize ROI. Kore.ai supports various industries including retail, banking, and healthcare, providing domain-specific AI-powered agents and solutions. Additionally, Kore.ai offers extensive resources like documentation, blogs, webinars, and a strong community to support customers in their AI journey.
Highlights
- Enterprise-scale deployment of AI agents for work, service, and process transformation
- Multi-agent orchestration enabling intelligent and autonomous workflows
- No-code and pro-code tools for building and customizing AI agents
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Expert Services - Enterprise Kore Tune-Up | [One-time fee] Expert Services Enterprise Kore Tune-Up includes 75-hour onsite workshop | $50,000.00 |
AI for Service | 660,000 units | $6,600.00 |
AI for Service Interaction Getaway | 660,000 units | $33,000.00 |
SMS Long Code - Messages | 660,000 units | $6,600.00 |
Enterprise Support per Package | One-time fee for Support | $40,000.00 |
Expert Services - Standard | One- time fee for Expert Service | $10,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Kore.ai provides support through their official support page at https://kore.ai/support/ . They also offer educational resources via the Kore.ai Academy at https://academy.kore.ai/ , and community engagement through https://community.kore.ai/ . For direct inquiries and access requests, contact can be made via email konversations@kore.ai .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Kore.ai AI for Service equips your customer service organization with agentic AI that automates interactions and assists human agents in real time. AI agents do the heavy lifting, resolving repetitive issues, pulling data from systems, and guiding conversations, so your team can focus on more complex needs. The platform supports omnichannel experiences, integrates easily, and delivers measurable gains in efficiency, speed, and satisfaction.
Célula de configuración y desarrollo de la plataforma de Kore.ai
AI For Health enables conversational support for patients, providers, members, and employees with our ready-to-deploy virtual healthcare assistant across 40+ channels.
AI For Banking allows organizations to deliver a virtual banking assistant powered by a domain-specific LLM in just 90 days for chat, voice, and web.
Customer reviews
Prathamesh P.
Best Conversational Platform with Seamless Integrations
Reviewed on Jan 13, 2026
Review provided by G2
What do you like best about the product?
Kore.AI is best conversational platform available with its own SLM and easy integrations available
What do you dislike about the product?
Kore.AI has to work on its Agentic platform a lot more
What problems is the product solving and how is that benefiting you?
Kore Ai is solving Ai agents and contact centers with enterprise search and NLP
Mariel T.
Perfect AI Solution for BPO Companies
Reviewed on Jan 12, 2026
Review provided by G2
What do you like best about the product?
I really like how Kore.AI provides a precise function in the AI contact center, which replicates the work of a real call center agent step by step. Also, the platform is very user-friendly. We switched from using Genesys to Kore.AI because of its advanced features.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
I use Kore.AI for an AI contact center. It solves the problem of agent manpower by automating call functions, replicating a real call center agent's work step by step.
Doaa S.
Supportive Instructor and Clear Documentation Make Learning Easy
Reviewed on Jan 09, 2026
Review provided by G2
What do you like best about the product?
1- The professional instructor Suman Gurram is supportive and explains the topic in an easy manner
2- The Kore.AI documentation is understandable and easy to follow in implementation
3 - The recorded sessions are helpful
4- Ease of integration with 3rd party
5- the number of created application is unlimited
6- the trial days are reset with each new application
2- The Kore.AI documentation is understandable and easy to follow in implementation
3 - The recorded sessions are helpful
4- Ease of integration with 3rd party
5- the number of created application is unlimited
6- the trial days are reset with each new application
What do you dislike about the product?
1- in the platform, I can't delete the unused components that I created by mistake or no longer used, such as: node, message, entity ...etc.
What problems is the product solving and how is that benefiting you?
it helps me in creating my first AI agent that understood the conversation and rich of different resources (FAQ, documents, websites and CSV), by this feature my agent will understand the user's intent to rely on AI Fastly and easy
MD Tokon S.
Powerful NLU with Flexible Integration, Some Learning Curve
Reviewed on Jan 07, 2026
Review provided by G2
What do you like best about the product?
I like Kore.AI for its strong capabilities and excellent integration options, which are essential for serious AI automation projects. The powerful NLU ensures accurate understanding of user intent, while the flexible low-code platform makes it easy to build, scale, and deploy enterprise-grade conversational bots quickly with minimal development effort. It also automates support and workflows across channels while seamlessly integrating with enterprise systems. Moreover, using Kore.AI alongside CRM systems, ticketing tools, and internal workflows enhances real-time conversational experiences.
What do you dislike about the product?
Some advanced features have a learning curve for new users, and the documentation should be more transparent and detailed to make onboarding and planning easier. Advanced features would be easier to use with more detailed, use case-driven documentation, clearer examples, and stronger in-product guidance for complex workflows and integration.
What problems is the product solving and how is that benefiting you?
Kore.AI solves the challenge of scaling intelligent conversations by automating support and workflows. Its strong NLU ensures accurate intent understanding, and the low-code platform lets me build and scale complex conversational experiences quickly.
Aditya Anil Rokade .
Excellent Module with Clear, Simple Explanations
Reviewed on Jan 05, 2026
Review provided by G2
What do you like best about the product?
module was great, suman has explained in a very simple and elaborative manner
What do you dislike about the product?
At this moment, I don't have any comments to share on this topic.
What problems is the product solving and how is that benefiting you?
This tool assists us in developing real-life use cases for customers seeking automation services to streamline their daily routine activities.