Sold by: Kore.aiÂ
Deployed on AWS
HealthAssist enables conversational support for patients, providers, members, and employees with our ready-to-deploy virtual healthcare assistant across 40+ channels.
Overview
An unprecedented, industry-leading approach to automating conversations for healthcare providers, health insurance payers, and life sciences. HealthAssist delivers purpose-built, pre-trained, pre-integrated experiences to support the healthcare ecosystem.Kore.ai is used by some of the worlds largest healthcare organizations to increase access to care, increase engagement, decrease costs, increase patient/member acquisition and retention, improve satisfaction, improve experiences, improve productivity and maximize care time.
Highlights
- Pre-Built Capabilities: Automated repeatable, patient-facing interactions including appointment management, symptom checking, and revenue cycle stages across Payers, Providers, and Lifesciences
- Omnichannel Support: HealthAssist offers an intuitive, omnichannel solution, streamlining customer service across various communication channels like voice, chat, and email.
- Deployment Flexibility: The platform can be deployed in the cloud or on-premise, offering flexibility to suit different organizational needs and preferences.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Digital 1k pm | HealthAssist(Digital) - 1,000 Sessions per month + Standard Support | $350.00 |
Digital 2.5k pm | HealthAssist(Digital) - 2,500 Sessions per month + Standard Support | $875.00 |
Digital 5k pm | HealthAssist(Digital) - 5,000 Sessions per month + Standard Support | $1,750.00 |
Digital 10k pm | HealthAssist(Digital) - 10,000 Sessions per month + Standard Support | $3,500.00 |
Digital 25k pm | HealthAssist(Digital) - 25,000 Sessions per month + Standard Support | $8,750.00 |
Digitial 50k pm | HealthAssist(Digital) - 50,000 Sessions per month + Standard Support | $17,500.00 |
Digital and Voice 1k pm | HealthAssist(Digital+Voice) - 1,000 Sessions per month + Standard Support | $365.00 |
Digital and Voice 2.5k pm | HealthAssist(Digital+Voice) - 2,500 Sessions per month + Standard Support | $913.00 |
Digital and Voice 5k pm | HealthAssist(Digital+Voice) - 5,000 Sessions per month + Standard Support | $1,825.00 |
Digital and Voice 10k pm | HealthAssist(Digital+Voice) - 10,000 Sessions per month + Standard Support | $3,650.00 |
Vendor refund policy
No Refunds
Legal
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Delivery details
Software as a Service (SaaS)
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Resources
Vendor resources
Support
Vendor support
As part of our support services, we resolve customer queries quickly, efficiently and cost effectively using our highly skilled support team. Our support team will identify your problem and come up with a solution promptly. We provide 24/7 support as per agreed SLAs with the client
AWS infrastructure support
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