Sold by: Kore.aiÂ
Kore.ai provides an advanced AI agent platform designed to help enterprises transform work, service, and processes with intelligent automation, orchestration, and AI insights. It enables deployment of AI agents at enterprise scale.
Overview
Kore.ai is a leading enterprise AI agent platform that offers comprehensive solutions to accelerate and scale AI transformation across businesses. It empowers organizations to deploy AI-powered agents that enhance employee productivity, revolutionize customer service, and streamline business processes through autonomous orchestration. The platform includes capabilities such as multi-agent orchestration, AI engineering tools, pre-built AI agents, and no-code development tools, designed to simplify AI adoption and maximize ROI. Kore.ai supports various industries including retail, banking, and healthcare, providing domain-specific AI-powered agents and solutions. Additionally, Kore.ai offers extensive resources like documentation, blogs, webinars, and a strong community to support customers in their AI journey.
Highlights
- Enterprise-scale deployment of AI agents for work, service, and process transformation
- Multi-agent orchestration enabling intelligent and autonomous workflows
- No-code and pro-code tools for building and customizing AI agents
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Expert Services - Enterprise Kore Tune-Up | [One-time fee] Expert Services Enterprise Kore Tune-Up includes 75-hour onsite workshop | $50,000.00 |
AI for Service | 660,000 units | $6,600.00 |
AI for Service Interaction Getaway | 660,000 units | $33,000.00 |
SMS Long Code - Messages | 660,000 units | $6,600.00 |
Enterprise Support per Package | One-time fee for Support | $40,000.00 |
Expert Services - Standard | One- time fee for Expert Service | $10,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Kore.ai provides support through their official support page at https://kore.ai/support/ . They also offer educational resources via the Kore.ai Academy at https://academy.kore.ai/ , and community engagement through https://community.kore.ai/ . For direct inquiries and access requests, contact can be made via email konversations@kore.ai .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
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AI For Banking allows organizations to deliver a virtual banking assistant powered by a domain-specific LLM in just 90 days for chat, voice, and web.
AI For Health enables conversational support for patients, providers, members, and employees with our ready-to-deploy virtual healthcare assistant across 40+ channels.
Powered by Gen AI and Conversational AI, AI For Travel is a prebuilt suite of self service accelerators designed to transform travel experiences. With seamless integration into digital and voice channels, it enhances speed to market, boosts guest satisfaction, drives loyalty, and empowers employees. Leveraging Kore.ai AI for Service, AI for Work, and AI for Process, TravelAssist enables intelligent, real time conversations meeting travelers wherever they are in their journey.
Customer reviews
0 ratings
0 AWS reviews
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436 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Jyothika S.
Well-Organized Training with Clear Structure and Thoughtful Assignments
Reviewed on Oct 30, 2025
Review provided by G2
What do you like best about the product?
The training is well organized, featuring a clear structure and thoughtfully designed assignments.
What do you dislike about the product?
Everything is fine; there is nothing I dislike.
What problems is the product solving and how is that benefiting you?
I use this to look for models and RAG tools that assist me in building bots.
vipul p.
Effortless Low-Code Development with Flexible Customization with Pro-Code, Support Could Improve
Reviewed on Oct 30, 2025
Review provided by G2
What do you like best about the product?
The most valuable aspect of the Kore.AI platform ecosystem is how easy it is to develop solutions using its low-code and no-code features, while still offering the flexibility for customization through pro-code capabilities. Additionally, it supports integration with various middleware systems like botkit and webSDK, among others. Kore.ai strikes an ideal balance between low-code/no-code tools for quick development of virtual agents and automation systems, and giving developers the control they need for more advanced customization.
What do you dislike about the product?
From a business perspective, I don't find any features in Kore.ai that I particularly dislike. On the other hand, as a developer, I have observed that new support tickets may occasionally take some time to be addressed. Still, considering how mature the Kore.ai platform is and the size of its client base, some delays are understandable, especially when weighed against the extensive feature set it offers.
What problems is the product solving and how is that benefiting you?
Kore.ai assisted us in automating a variety of use cases related to HR, ITSM, and our internal knowledge base, which has improved productivity and efficiency for different stakeholders within the organization. Additionally, the agent-building capabilities of Kore.ai enabled us to automate workflow approvals, resulting in a 30% increase in approval rates. The implementation of Kore.ai's contact center has also enhanced customer satisfaction by resolving queries more efficiently and has allowed our customer support teams to use their time more effectively.
Mahesh K.
Excellent Conversational AI with Strong NLP and GenAI Capabilities
Reviewed on Oct 30, 2025
Review provided by G2
What do you like best about the product?
Kore.ai stands out for its accuracy in understanding user intent, easy-to-use visual tools, and seamless integration of Generative AI with enterprise systems.
What do you dislike about the product?
Kore.ai is powerful but has a steep learning curve and can feel complex when managing large or advanced bots.
What problems is the product solving and how is that benefiting you?
Kore.ai automates IT service issues with AI chatbots, reducing manual effort and improving response time for employee support.
Anudeep K.
Impressive AI Automation, But Needs Better Adaptability
Reviewed on Oct 30, 2025
Review provided by G2
What do you like best about the product?
The new AI features integrated into the system are a significant improvement. The way AI is used to automate tasks, such as in search and automation within the chatbot, is truly impressive.
What do you dislike about the product?
The system definitely needs improvement. I encountered several bugs in the latest version of XO. For example, the sub intent feature did not function as expected, and there were occasions when the chatbot crashed and failed to perform as it should.
What problems is the product solving and how is that benefiting you?
Kore.ai offers a range of features that make it easy to use and require fewer people for development. Additionally, it simplifies the process of monitoring issues and identifying errors.
SUJAN K.
Feature-Rich and User-Friendly, But Multi-Entity Support Needs Work
Reviewed on Oct 30, 2025
Review provided by G2
What do you like best about the product?
Easy to use the platform. And lots of features
What do you dislike about the product?
Platform issue. Mainly while using multiple entities
What problems is the product solving and how is that benefiting you?
Flow design is easy compared to other platforms