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    Deepwatch Managed Security Services

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    Sold by: Deepwatch 
    Deployed on AWS
    Vendor Insights
    Deepwatch is the leading managed security platform for the cyber resilient enterprise. Deepwatch extends security teams and proactively improves cybersecurity posture via its squad delivery model and patented Dynamic Risk Scoring alert engine. Deepwatch is a founding member of the AWS Level 1 MSSP Competency.

    Overview

    Deepwatch Managed Security Services

    Sold by: Deepwatch Deepwatch operates as an extension of your cybersecurity team, providing comprehensive security management, 24x7x365 monitoring, and precise threat response. Deepwatch experts understand AWS security, allowing you to utilize existing security tools to improve visibility across your attack surface, and help organizations become more cyber resilient.

    Highlights Human-led extension to customer security teams: high-touch squad delivery model that embeds resources within the customer organization Curated industry-leading SOC technologies: achieving rapid time-to-value around AWS, Splunk, and other foundational SOC tools with the Deepwatch Security Center Proactively drive SecOps program maturity: the Deepwatch proprietary Security Index includes quantitative analysis and industry benchmarking to drive ongoing security posture improvements

    Product Overview Deepwatch partners with your team to deliver the cyber resilience your organization needs in todays global threat environment. Our dedicated team of security experts is on watch 24/7/365, and our technology provides the visibility and precision response required to overcome todays growing threats. Deepwatch builds and secures AWS environments and delivers unrivaled human-led security expertise, unparalleled visibility across your attack surface, precision response to threats, and the best return on security investments.

    Benefits of Deepwatch include:

    • More value from existing tools including AWS
    • Access to Deepwatch Experts with real-time collaboration 24/7/365
    • Deepwatch Platform of technology, people, and processes to improve cyber resilience
    • Proprietary Security Index for managing security program growth
    • Proactive Threat Hunting
    • Precision response to threats
    • Improved security posture

    Deepwatch offerings include: Managed Detection & Response (MDR) Managed Endpoint Detection & Response (MEDR) Managed Vulnerability Management (VM) Managed Firewall (FW)

    For more information and/or custom scoping and quote via Private Offer, reach out to Deepwatch at sales@deepwatch.com .

    Highlights

    • Human-led extension to customer security teams: high-touch squad delivery model that embeds resources within the customer organization
    • Curated industry-leading SOC technologies: achieving rapid time-to-value around AWS, Splunk, and other foundational SOC tools with the Deepwatch Security Center
    • Proactively drive SecOps program maturity: the Deepwatch proprietary Security Index includes quantitative analysis and industry benchmarking to drive ongoing security posture improvements

    Details

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    Delivery method

    Deployed on AWS

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    Pricing

    Deepwatch Managed Security Services

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (4)

     Info
    Dimension
    Description
    Cost/12 months
    MDR
    deepwatch MDR - dw-provided Splunk licensing 50gb per day
    $245,198.00
    MEDR
    deepwatch MEDR - up to 1001 endpoints - dw-provided EDR licensing
    $98,369.00
    VM
    deepwatch VM Essential - up to 2500 IPs - dw-provided VM licensing
    $192,251.00
    FW
    deepwatch FW - up to 10 FW - BYOL Palo Alto, Check Point, or Fortinet
    $50,160.00

    Vendor refund policy

    All orders are non-refundable unless otherwise dictated in the MSA.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support Information Deepwatch Managed Security Platform Deepwatch Experts Customers are assigned a designated squad of Deepwatch experts including a delivery team, customer success managers, analysts, detection engineers, firewall engineers, threat hunters, and threat responders. Customers will have specific direct communication points with their supporting squad members. Time Sensitive/Critical Issues: 1-844-477-8762, Option #1 Refund Policy All orders are non-refundable unless otherwise dictated in the MSA.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Healthcare & Life Sciences
    Top
    10
    In Vulnerability and Patch Management, Data Governance

    Overview

     Info
    AI generated from product descriptions
    Threat Detection and Response
    Advanced Managed Detection & Response (MDR) with 24x7x365 monitoring and precision threat response capabilities
    Security Operations Technology Stack
    Curated industry-leading SOC technologies integrating AWS, Splunk, and foundational security tools
    Security Posture Assessment
    Proprietary Dynamic Risk Scoring alert engine with quantitative analysis and industry benchmarking
    Endpoint Security Management
    Comprehensive Managed Endpoint Detection & Response (MEDR) with continuous monitoring
    Vulnerability Management
    Proactive vulnerability scanning and management with dedicated security expertise
    Cloud Security Posture Management
    Continuous scanning of cloud environments to identify assets, assess security and compliance settings, and detect potential malicious activities with integration to AWS GuardDuty and SecurityHub
    Endpoint Protection
    Advanced agent-based protection against malware, fileless threats, and ransomware for Windows and Linux hosts in cloud environments
    Threat Detection and Response
    24/7 managed detection and response service leveraging telemetry from multiple security solutions including endpoint, firewall, network, email, and identity platforms
    Cloud Workload Protection
    Security agents designed to protect cloud-based Windows and Linux hosts against modern cyber threats including ransomware
    Network Security
    Cloud edge firewall solution providing network visibility, protection, and response across public, private, and hybrid cloud environments using cloud native, virtual, and physical appliances
    Attack Surface Management
    Aggregates comprehensive attack surface visibility across hybrid environments with external attack surface scans to build a dynamic, 360-degree view
    Cloud Security
    Provides code-to-cloud protection for cloud-native applications with seamless CI/CD pipeline integration and real-time, agentless risk assessment
    Threat Intelligence
    Delivers high-fidelity, actionable threat intelligence sourced from proprietary threat and vulnerability research with community-driven tools
    Vulnerability Management
    Offers complete visibility across on-premise and remote endpoints to identify, communicate, and remediate vulnerabilities and misconfigurations
    Security Automation
    Enables acceleration and streamlining of time-intensive processes through customizable workflows and plugins without requiring coding expertise

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    5 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Jaspreet K.

    Wonderful experience

    Reviewed on Aug 12, 2025
    Review provided by G2
    What do you like best about the product?
    Customer support and variety of features
    What do you dislike about the product?
    Not applicable, likea sll the services provided by deepwatch
    What problems is the product solving and how is that benefiting you?
    Deepwatch security center provides the best security solution for the organization
    Financial Services

    Great Experience with Deepwatch and Caroline

    Reviewed on Aug 06, 2025
    Review provided by G2
    What do you like best about the product?
    Being able to get alerts and responses quickly, ease of use, customer support.
    What do you dislike about the product?
    cannot think of anything off the top of my head everything is great
    What problems is the product solving and how is that benefiting you?
    Deepwatch is our main MDR that provides ingests of alerts from different sources
    Retail

    Deepwatch for SIEM hosting and Tier 1 alert review

    Reviewed on Aug 04, 2025
    Review provided by G2
    What do you like best about the product?
    Tier 1 alert review is fairly scripted and escalated cases provide sufficient detail. Very few system outages as part of hosting. Responsive to tuning and engineering requests.
    What do you dislike about the product?
    Some growing pains as Deepwatch expands offerings. Challenges with following off-hours escalation trees.
    What problems is the product solving and how is that benefiting you?
    We are unable to staff a tier 1 alert review team 24x7. Having Deepwatch host our SIEM negates the need for us to staff SIEM administrators ourselves. We do staff content developers for SIEM who QA Deepwatch alerts and log parsers.
    Steven B.

    Great Experience - very professional team

    Reviewed on Jul 18, 2025
    Review provided by G2
    What do you like best about the product?
    Working on MDR with Deepwatch is an amazing experience for myself. The whole team is flexible, responsive, knowledgeable, and professional. I reach out to DeepWatch on a daily basis; whether it's a member or an issue/improvement on hand.

    We have a success manager assigned to us, Caroline G. We have a bi-weekly call to discuss issues, roadblocks, future implementation, and status updates. We often communicate over email & slack outside the bi-weekly calls. Caroline is consistently available for us outside of her work hours; Sick day, PTO, and off hours. She is a very joyous person to be around with; which allows customers to approach her easily, feeling open to reach out to her.

    I worked with a few MDR engineers; Chase C., Steven L., Titi O., Kane H., Larry S., and more. The team is very knowledgeable; very capable of addressing our initial setups, troubleshooting log ingestions, defining alerts, and provided solutions for improvement. The knowledge base articles written by a few of the engineers were very helpful; very easy to read and understand. I don’t know who managed our log ingestion applications but they are performing an excellent job; we are up to date with our OS and application version. The detection engineers provides very well defined alerts; which provides activities we may not be aware of.

    We had a false alarm, but at the time an admin was unable to verified their actions within the network. Deepwatch was there, treating the scenario as a possible intrusion. All hands on deck, Deepwatch were there, performing their duties as much as they possibly can. That to me is the key - Deepwatch was there for us during a possible instrusive situation.

    I hope to keep to continue having Deepwatch’s support. Caroline G and the MDR engineers really deserve a raise, promotion, and award. Very dedicated, intelligent, and professional team.
    What do you dislike about the product?
    I don't have any complaints or dislike. I enjoy working with the DeepWatch. It's a great experience.
    What problems is the product solving and how is that benefiting you?
    Initial Setup. We all know when we first purchase a tool, we have to learn how to use the tool first. The issue sometimes is we may not have the knowledge or time to learn the tool. Deepwatch solves that issue. The engineers are experts in their field and can easily solve an issue within a simple call.

    Continuous Support. Whether the network change, a bad firewall policy implemented - the team pulls through to assist with basis troubleshooting. Deepwatch provides defined alerts for us to monitor the network activities. We have discover a bad actions performed by a few admins using Deepwatch's alerts.

    Vulnerabilities and Patching. We recently discovered we had a Linux OS that will be EOL at the end of 2025. We started to plan to upgrade our OS across the board to ensure support services can be continue. I reached out to DeepWatch and discovered that the OS they managed were already updated. Our log ingestion applications were upgraded consistently; we are up to date. Updates are important as new vulnerabilities are discover each day.
    Manoj K.

    Simplifying Cybersecurity -DeepWatch MDR

    Reviewed on Apr 12, 2023
    Review provided by G2
    What do you like best about the product?
    DeepWatch Managed Detection and Response is a highly cutting-edge technology leverages advanced machine learning and Artificial Intelligence technologies to detect potential threats and automate response actions helping organizations to respond quickly and effectively to incidents. It includes On-Prem and cloud-based systems providing continuous monitoring and automated response capabilities. Deepwatch is a highly effective option for organizations looking to improve their security posture.
    What do you dislike about the product?
    As MDR is a premium product, the cost associated with implementing this solution can be pretty high for small enterprises with limited budgets. We may face some implementation challenges as Deepwatch MDR integrates with various security technologies and challenges with compatibility issues with legacy systems. Rest DeepWatch offers exciting Technical aspects to improve security standards.
    What problems is the product solving and how is that benefiting you?
    Deepwatch provides managed detection and response; we can automate some processes by making Machine Learning Inclusions to set down resouces. Deepwatch MDR leverages advanced technologies like machine learning and AI to detect and respond to these advanced threats, providing a higher level of protection than traditional security solutions.
    View all reviews