Pipes.ai - Sales Engagement Platform

What do you like best about the product?

We’ve had a really great experience with Pipes so far. It’s helped us open up an additional revenue stream while still being simple enough to fit naturally into our existing workflow. The setup was straightforward, and the platform is very user friendly. What’s stood out most, though, has been the support from the Pipes team—they’ve been responsive, helpful, and genuinely invested in making sure we’re successful.

What do you dislike about the product?

No issues to report. The platform is very straightforward and when there are questions the team is very responsive and helpful.

What problems is the product solving and how is that benefiting you?

Pipes has helped us add in an additional revenue stream.

What do you like best about the product?

I appreciate how Pipes.ai facilitates speed to lead and automations which are vital for my team's operations. The setup process was smooth and impressively quick, accommodating custom tech updates for our specific use case in less than two weeks. Pipes.ai excels in helping us capture warm leads and re-engage with aged ones, improving our ability to connect with buyers across different verticals for cross-selling and down-selling. I love how it brings more high-value, high-intent conversations to our buyers, enhancing our lead funnel management. A/B testing capabilities are simple and lean. One standout aspect is the exceptional customer support, especially from Rich Amaro, who has been incredibly responsive and adept at solving complex problems, adding immense value to our overall experience!

What do you dislike about the product?

The API is lacking in extracting information out of the system, which is an important feature for automating cross-platform KPIs. There is no easy way to see how many leads were dialed in a day, which hampers daily tracking and oversight of operations.

What problems is the product solving and how is that benefiting you?

I use Pipes.ai to capture and re-engage leads, facilitating high-value buyer conversations with speed and automation.

What do you like best about the product?

We've been using Pipes.ai for our moving company lead generation and it's been a fantastic experience. The system works exactly as we need — it's reliable, efficient, and has helped us connect with leads much faster and more effectively.
The customer support team is also excellent — always responsive, professional, and ready to help with anything we need.
Pipes.ai has definitely become a key part of our sales process, and we highly recommend it to any business looking to improve their lead engagement.

What do you dislike about the product?

One thing that could be improved is the UI, which feels a bit dull. We would also love to see a more advanced dashboard with better insights and statistics.

What problems is the product solving and how is that benefiting you?

Pipes.ai is helping us solve the problem of slow and inconsistent lead follow-up. Before using it, reaching out to new leads quickly was a major challenge, and we were losing potential customers.
Now, with Pipes.ai automating and managing the outreach process, we are able to engage with leads instantly, which has significantly improved our contact rate and conversion rate.
It also saves our team a lot of manual work, allowing us to focus more on closing deals rather than chasing leads.

What do you like best about the product?

As a marketer, problem-solving is at the heart of everything I do. So when a client came to me with an opportunity to improve a system they were already using—Pipes.ai—I leaned all the way in.

I approached the platform with fresh eyes and a data-driven mindset. Pipes.ai’s combination of SMS, IVR, and AI-powered voice calls gave me exactly the tools I needed to A/B test everything from gendered AI voices to human vs. bot interactions. I didn’t just test once—I analyzed historical performance, layered in new business goals, and fine-tuned the system repeatedly until we uncovered key performance insights that shaped our next moves.

The real standout, though, was the support. From onboarding to troubleshooting, the team at Pipes was responsive, thoughtful, and genuinely invested in helping me succeed. Even though the system had been in use before I got involved, they ensured I was up to speed fast enough to start optimizing right away.

10/10 – I’m glad they exist, and I’m excited to roll out Pipes.ai for more clients moving forward.

(And hey—if you're already using Pipes and want to use it smarter to grow your business, reach out. I'd love to help.)

What do you dislike about the product?

Honestly, nothing notable. No friction, no fluff—just a great experience.

What problems is the product solving and how is that benefiting you?

Pipes.ai is helping me transform how leads are engaged and qualified—faster, smarter, and at scale. As someone who takes a deeply analytical approach to marketing, I needed a system that would allow me to test, iterate, and optimize messaging across channels. Pipes.ai gave me that and more.

The ability to run A/B tests on voice type, message content, and even the timing of contact has provided invaluable insights. It's not just automation for automation’s sake—it’s purposeful, data-backed outreach that helps convert more leads and fine-tune strategy in real time.

For me and my clients, that means better conversion rates, stronger engagement, and clearer direction on what works and what doesn’t. It’s a system that makes experimentation easy and meaningful—and that’s a huge win.

What do you like best about the product?

I like that it good for begineer agency owners that don't have sales experince and closing

What do you dislike about the product?

Is not the very useful tool out there, and doesn't solve my main issues. It's more of trying to act as a sales person, meanwhile i already have the sales skills.

What problems is the product solving and how is that benefiting you?

The lead validation feature