Pipes.ai - Sales Engagement Platform
Pipes.aiReviews from AWS customer
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Great Platform and Amazing Support
What do you like best about the product?
We've been using Pipes.ai for our moving company lead generation and it's been a fantastic experience. The system works exactly as we need — it's reliable, efficient, and has helped us connect with leads much faster and more effectively.
The customer support team is also excellent — always responsive, professional, and ready to help with anything we need.
Pipes.ai has definitely become a key part of our sales process, and we highly recommend it to any business looking to improve their lead engagement.
The customer support team is also excellent — always responsive, professional, and ready to help with anything we need.
Pipes.ai has definitely become a key part of our sales process, and we highly recommend it to any business looking to improve their lead engagement.
What do you dislike about the product?
One thing that could be improved is the UI, which feels a bit dull. We would also love to see a more advanced dashboard with better insights and statistics.
What problems is the product solving and how is that benefiting you?
Pipes.ai is helping us solve the problem of slow and inconsistent lead follow-up. Before using it, reaching out to new leads quickly was a major challenge, and we were losing potential customers.
Now, with Pipes.ai automating and managing the outreach process, we are able to engage with leads instantly, which has significantly improved our contact rate and conversion rate.
It also saves our team a lot of manual work, allowing us to focus more on closing deals rather than chasing leads.
Now, with Pipes.ai automating and managing the outreach process, we are able to engage with leads instantly, which has significantly improved our contact rate and conversion rate.
It also saves our team a lot of manual work, allowing us to focus more on closing deals rather than chasing leads.
Marketing Optimization Meets Smart Tech
What do you like best about the product?
As a marketer, problem-solving is at the heart of everything I do. So when a client came to me with an opportunity to improve a system they were already using—Pipes.ai—I leaned all the way in.
I approached the platform with fresh eyes and a data-driven mindset. Pipes.ai’s combination of SMS, IVR, and AI-powered voice calls gave me exactly the tools I needed to A/B test everything from gendered AI voices to human vs. bot interactions. I didn’t just test once—I analyzed historical performance, layered in new business goals, and fine-tuned the system repeatedly until we uncovered key performance insights that shaped our next moves.
The real standout, though, was the support. From onboarding to troubleshooting, the team at Pipes was responsive, thoughtful, and genuinely invested in helping me succeed. Even though the system had been in use before I got involved, they ensured I was up to speed fast enough to start optimizing right away.
10/10 – I’m glad they exist, and I’m excited to roll out Pipes.ai for more clients moving forward.
(And hey—if you're already using Pipes and want to use it smarter to grow your business, reach out. I'd love to help.)
I approached the platform with fresh eyes and a data-driven mindset. Pipes.ai’s combination of SMS, IVR, and AI-powered voice calls gave me exactly the tools I needed to A/B test everything from gendered AI voices to human vs. bot interactions. I didn’t just test once—I analyzed historical performance, layered in new business goals, and fine-tuned the system repeatedly until we uncovered key performance insights that shaped our next moves.
The real standout, though, was the support. From onboarding to troubleshooting, the team at Pipes was responsive, thoughtful, and genuinely invested in helping me succeed. Even though the system had been in use before I got involved, they ensured I was up to speed fast enough to start optimizing right away.
10/10 – I’m glad they exist, and I’m excited to roll out Pipes.ai for more clients moving forward.
(And hey—if you're already using Pipes and want to use it smarter to grow your business, reach out. I'd love to help.)
What do you dislike about the product?
Honestly, nothing notable. No friction, no fluff—just a great experience.
What problems is the product solving and how is that benefiting you?
Pipes.ai is helping me transform how leads are engaged and qualified—faster, smarter, and at scale. As someone who takes a deeply analytical approach to marketing, I needed a system that would allow me to test, iterate, and optimize messaging across channels. Pipes.ai gave me that and more.
The ability to run A/B tests on voice type, message content, and even the timing of contact has provided invaluable insights. It's not just automation for automation’s sake—it’s purposeful, data-backed outreach that helps convert more leads and fine-tune strategy in real time.
For me and my clients, that means better conversion rates, stronger engagement, and clearer direction on what works and what doesn’t. It’s a system that makes experimentation easy and meaningful—and that’s a huge win.
The ability to run A/B tests on voice type, message content, and even the timing of contact has provided invaluable insights. It's not just automation for automation’s sake—it’s purposeful, data-backed outreach that helps convert more leads and fine-tune strategy in real time.
For me and my clients, that means better conversion rates, stronger engagement, and clearer direction on what works and what doesn’t. It’s a system that makes experimentation easy and meaningful—and that’s a huge win.
Not the most useful tool for running an agency, i could use another tools out there
What do you like best about the product?
I like that it good for begineer agency owners that don't have sales experince and closing
What do you dislike about the product?
Is not the very useful tool out there, and doesn't solve my main issues. It's more of trying to act as a sales person, meanwhile i already have the sales skills.
What problems is the product solving and how is that benefiting you?
The lead validation feature
The Best Way to Contact Leads!
What do you like best about the product?
Pipes has opened up a new revenue stream for us. The team is incredibly supportive, and the software is extremely user-friendly. Integration was quick, and it's now an essential part of our daily operations.
What do you dislike about the product?
We are pleased to report that we have experienced little to no issues with Pipes. Anything that we had trouble with the team was quick to send support.
What problems is the product solving and how is that benefiting you?
Pipes has been solving various problems for us, from collecting accounts receivable to offering special promotions to our customers. The most significant impact has been the improvement in our collection on accounts receivable, which increased from 18% to 60%.
Great Product and incredible support
What do you like best about the product?
getting to customer within seconds after getting the lead. in addition to that working with their team made the implementation a very easy one. Jose is a tremendous asset to the team. .
What do you dislike about the product?
nothing so far, all is working perfectly
What problems is the product solving and how is that benefiting you?
qick response to new leads and follow ups.
Game Changer
What do you like best about the product?
We have been a long time user of Pipes, going on 5 years. Communication with the team is great and reliable. It's user friendly and quick to pull data. I would highly recommend this product to anyone in the lead gen or marketing space. It makes integration easy with various campaigns and setting it up was pretty simple. We use this everyday and rely heavily on it.
What do you dislike about the product?
We haven't really encountered anything we don't like about it. Their staff is very helpful when we have questions.
What problems is the product solving and how is that benefiting you?
Lead validation and performance tracking.
Outstanding support
What do you like best about the product?
Their customer support service is fantastic and readily available via phone calls, emails or slack conversations. By employing automation we save a lot of time that would have been spent manually delivering messages to our clients.
What do you dislike about the product?
The cost per lead for processing leads in Pipes can negatively impact the profit margins.
What problems is the product solving and how is that benefiting you?
We have been able to be more adaptive in our testing of various messaging strategies thanks to their response to our ads and identification of possible pain areas. It has given our brand's strategy new directions.
Enhanced Automation and Exceptional Customer Support
What do you like best about the product?
Pipes has enabled our company to swiftly initiate SMS campaigns and establish seamless integrations with other essential software. This has significantly enhanced our automation capabilities, saving us valuable time that would have otherwise been spent on manual message distribution to our customer base.
What do you dislike about the product?
Pipes.ai's user interface may present a slight learning curve, but the company excels in providing outstanding customer support. Their support team is exceptional and readily available for assistance via phone calls, Slack chats, or email conversations.
What problems is the product solving and how is that benefiting you?
Pipes has been our secret weapon in revolutionizing how we engage with our customers. With its automation prowess, we've taken our customer communications to new heights through SMS, ensuring that valuable content and messages reach our customers who might have otherwise missed out.
Game Changer!
What do you like best about the product?
Pipes helped us create tons of capacity for our sales reps. Our leads are being contacted 9 times! We love it!
What do you dislike about the product?
Product is great. More types of reporting in the future would be helpful.
What problems is the product solving and how is that benefiting you?
Mining leads and warm transfers
Was Skeptical, Boy Was I wrong!
What do you like best about the product?
Keep in mind I own a call center. Pipes has allowed me to drop my headcount so far by about 45% and INCREASE my production. The best part about the software if how easy it is to use and more importantly how fast these guys get back to you if you have any type of question.
What do you dislike about the product?
Don't dislike anything about it yet. Will keep looking for something though.
What problems is the product solving and how is that benefiting you?
My biggest issue in the past 12 years has been the human factor. Call Agents miss work, get burnt out reaching customers, or just don't feel like working some times. Pipes eliminates that headache. Pipes just does its thing and never complains.
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