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    Arena PLM + QMS for AWS GovCloud

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    Arena is the most comprehensive SaaS product development platform on the market. Arena is with you every step of the product realization journey. We improve, accelerate, and track your product processes across multiple teams, locations, and partners. We help your teams collaborate through the entire product lifecycle, stay on budget, and respond effectively to customer demands. All of this helps you bring better products to market, faster and easier, so you can change the world. Arena was the first multi-tenant cloud PLMN in the industry and our partnership with AWS continues our longstanding commitment to help you stay ahead of your competition. You have a choice of commercial, AWS regional, and AWS GovCloud solutions to meet your business needs and provide the highest levels of cloud security, availability, and performance. Arena's partnership with AWS is a better together combination that ensures you have the best customer experience and outstanding platform reliability.

    Overview

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    Your Customer Experience in 4 Steps To ensure your success using Arena Product Lifecycle Management (PLM) or Arena Quality Management System (QMS) solutions, we've built a tailored program for you - not just a support line. We support you in your journey as you research then subscribe to Arena; deploy our solutions and onboard your teams; drive adoption; and scale as you evolve and grow. Read more at https://www.arenasolutions.com/customers/experience/ .

    Creating Quality Products in Today's Fast-Paced World is Not Easy Discrete product companies face increased product complexity, collaboration challenges with highly dispersed supply chains, and constantly changing industry and environmental regulatory and compliance standards. Teams struggle to keep track of the latest product design and engineering changes with scattered silos. Sharing and approving design changes between your internal teams and supply chain partners is critical.

    Comprehensive Purpose-Built Platform for Modern Manufacturers Arena simplifies collaborative design, launch, and delivery processes without custom coding or risky deployments. We are built to scale with your evolving business needs. Begin with a single, unified version of the complete product record for visibility and traceability and a powerful engineering change process. Define and execute product quality and business processes to. better meet environmental requirements (e.g., RoHS, Conflict Minerals) and regulatory standards (e.g., FDA, ISO, UL, EN). Expand to manage product requirements, training, and project management for a flexible powerful platform that will drive your product innovations.

    Securely Extend to Your Entire Supply Chain Your product processes involve multiple teams, locations, partners, suppliers, and vendors. These dispersed teams must comply with the latest regulations and standards. They need to work from the same design, stay on budget, and respond to customer demands. Ensure processes are followed and everyone is collaborating. Take action to improve quality and decrease risk by including your parters with secure access, limited to only what they need.

    If you are interested in purchasing Arena via private offer custom pricing and are not already in contact with us, please reach out to us at arena-sales@ptc.com 

    Highlights

    • For defense electronics companies: Move beyond compliant to empowered with secure product development. Unify your entire product definition for a complete digitized product record - visibility and traceability with no silos, gaps, or surprises. Mature your business with process optimization, NPI management, compliance, and enterprise integrations. Accelerate engineering change and quality processes by connecting all product teams to the right information for continuous improvement.
    • For regulated medical device companies: Unify quality and product - all product definitions with engineering changes and quality processes for a complete DMR - controlled access and traceability with no surprises. Manage quality processes across all products with all teams using a single product-centric QMS system. Leverage your product-centric QMS to enable collaboration, closed-loop CAPA management, training management, and integrations to meet your quality, market, and cost goals.
    • For all product development companies: Unify your entire product definition for a complete digitized product record - visibility and traceability with no silos, gaps, or surprises. Mature your business with supply chain collaboration, process optimization, NPI management, compliance, and enterprise integrations. Accelerate engineering change and quality processes by connecting all product teams to the right information for continuous improvement.

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    Deployed on AWS

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Your Customer Experience in 4 Steps To ensure your success using Arena Product Lifecycle Management (PLM) or Arena Quality Management System (QMS) solutions, we've built a tailored program for you - not just a support line. We support you in your journey as you research then subscribe to Arena; deploy our solutions and onboard your teams; drive adoption; and scale as you evolve and grow. Read more at https://www.arenasolutions.com/customers/experience/ . As a customer, you can reach us at anytime directly through your Arena platform, easily submitting support tickets, browsing user documentation and videos, or jumping to our customer community. You can also call or email us. Learn more about all the ways we interact with our customers @

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    394 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Ahmed M.

    Arena asked me to reveiw

    Reviewed on May 30, 2025
    Review provided by G2
    What do you like best about the product?
    It is a decent tool to use, and people learn it fast
    What do you dislike about the product?
    often the menus or workflow does not make sense.
    Just today, we had an ECO and redline was not showing within ECO.
    we had a PCBA assembly where a capacitor had two RFEF DES removed, and the label on pCBA going from A1 to A2.
    The redline was visible within BOM but not within ECO .
    soon as the label was added as an item for change, then the RED line was showing changes within the ECO for both the PCBA and the label.
    so that was interesting and not very intuitive.
    The REDlines shoud have shown what is being changed to PCBA and Alert should have shown that Label is not added under the "item to change".
    What problems is the product solving and how is that benefiting you?
    nothing much at the moment
    Medical Devices

    Reliable System and Excellent Customer Service

    Reviewed on May 25, 2025
    Review provided by G2
    What do you like best about the product?
    Arena is a reliable solution that supports our needs well.
    The customer service is excellent - whenever I have an issue, there’s always someone to assist and resolve it.
    While no system is perfect, I find the platform useful and would recommend it.
    What do you dislike about the product?
    Arena can be slow when loading searches with many results or handling large records, which impacts workflow efficiency.
    In addition, the saved search widgets on the homepage display results from oldest to newest, showing outdated entries first instead of the most recent ones, which limits their usefulness.
    What problems is the product solving and how is that benefiting you?
    Arena helps us manage product data, documentation, and quality processes in a centralized and controlled way.
    It improves traceability and supports cross-team collaboration within the company, helping to ensure compliance with regulatory requirements.
    This leads to more organized processes and reduces errors.
    John A.

    Arena a reliable and hassle free PLM solution

    Reviewed on May 21, 2025
    Review provided by G2
    What do you like best about the product?
    Arena is a cloud based and easy to use, follow and expand. The online help and support is very responsive and the solution just works without any issues. The team at Arena are only too glad to assist, have a great attitude and are easy to deal with.

    Our migration was seamless and we had great support from the project team during our migration. Integration with Silicon Experts was painless and contributes to product lifecycle planning within Arena.

    Since moving over to Arena we find that our colleagues use it frequently for product data unlike our previous system.
    What do you dislike about the product?
    There are very few downsides to using Arena. The only issue I have seen is regressing a BOM but even that is doable in an effective manner.
    What problems is the product solving and how is that benefiting you?
    It is a cloud based solution which requires no support form our IT department. Likewise the solution is available in multiple countries making it easy to adopt throughout our organisation.
    Medical Devices

    Pro eQMS Review of ARENA System

    Reviewed on May 13, 2025
    Review provided by G2
    What do you like best about the product?
    Internally, ARENA is user friendly and offers helpful eQMS traceability for important ISO 13485 modules.
    What do you dislike about the product?
    The export features could use a little more work. Fonts and sizing don't seem proportional when exporting / printing some screens.
    What problems is the product solving and how is that benefiting you?
    Coming from an aged product to ARENA has helped with standard document control functions as well as change management. ARENA has allowed for us to use their standard modules to implement process control without significant changes that affect our product line(s).
    Benjo M.

    Ease of Use

    Reviewed on May 12, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to use especially not only during the creation of BOM but also during ECO process.
    What do you dislike about the product?
    Drawings from Onshape are sometimes not going through
    What problems is the product solving and how is that benefiting you?
    We were able to control the release of drawings properly
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