Arena PLM + QMS for AWS GovCloud
Arena, a PTC businessReviews from AWS customer
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Arena asked me to reveiw
What do you like best about the product?
It is a decent tool to use, and people learn it fast
What do you dislike about the product?
often the menus or workflow does not make sense.
Just today, we had an ECO and redline was not showing within ECO.
we had a PCBA assembly where a capacitor had two RFEF DES removed, and the label on pCBA going from A1 to A2.
The redline was visible within BOM but not within ECO .
soon as the label was added as an item for change, then the RED line was showing changes within the ECO for both the PCBA and the label.
so that was interesting and not very intuitive.
The REDlines shoud have shown what is being changed to PCBA and Alert should have shown that Label is not added under the "item to change".
Just today, we had an ECO and redline was not showing within ECO.
we had a PCBA assembly where a capacitor had two RFEF DES removed, and the label on pCBA going from A1 to A2.
The redline was visible within BOM but not within ECO .
soon as the label was added as an item for change, then the RED line was showing changes within the ECO for both the PCBA and the label.
so that was interesting and not very intuitive.
The REDlines shoud have shown what is being changed to PCBA and Alert should have shown that Label is not added under the "item to change".
What problems is the product solving and how is that benefiting you?
nothing much at the moment
Reliable System and Excellent Customer Service
What do you like best about the product?
Arena is a reliable solution that supports our needs well.
The customer service is excellent - whenever I have an issue, there’s always someone to assist and resolve it.
While no system is perfect, I find the platform useful and would recommend it.
The customer service is excellent - whenever I have an issue, there’s always someone to assist and resolve it.
While no system is perfect, I find the platform useful and would recommend it.
What do you dislike about the product?
Arena can be slow when loading searches with many results or handling large records, which impacts workflow efficiency.
In addition, the saved search widgets on the homepage display results from oldest to newest, showing outdated entries first instead of the most recent ones, which limits their usefulness.
In addition, the saved search widgets on the homepage display results from oldest to newest, showing outdated entries first instead of the most recent ones, which limits their usefulness.
What problems is the product solving and how is that benefiting you?
Arena helps us manage product data, documentation, and quality processes in a centralized and controlled way.
It improves traceability and supports cross-team collaboration within the company, helping to ensure compliance with regulatory requirements.
This leads to more organized processes and reduces errors.
It improves traceability and supports cross-team collaboration within the company, helping to ensure compliance with regulatory requirements.
This leads to more organized processes and reduces errors.
Arena a reliable and hassle free PLM solution
What do you like best about the product?
Arena is a cloud based and easy to use, follow and expand. The online help and support is very responsive and the solution just works without any issues. The team at Arena are only too glad to assist, have a great attitude and are easy to deal with.
Our migration was seamless and we had great support from the project team during our migration. Integration with Silicon Experts was painless and contributes to product lifecycle planning within Arena.
Since moving over to Arena we find that our colleagues use it frequently for product data unlike our previous system.
Our migration was seamless and we had great support from the project team during our migration. Integration with Silicon Experts was painless and contributes to product lifecycle planning within Arena.
Since moving over to Arena we find that our colleagues use it frequently for product data unlike our previous system.
What do you dislike about the product?
There are very few downsides to using Arena. The only issue I have seen is regressing a BOM but even that is doable in an effective manner.
What problems is the product solving and how is that benefiting you?
It is a cloud based solution which requires no support form our IT department. Likewise the solution is available in multiple countries making it easy to adopt throughout our organisation.
Pro eQMS Review of ARENA System
What do you like best about the product?
Internally, ARENA is user friendly and offers helpful eQMS traceability for important ISO 13485 modules.
What do you dislike about the product?
The export features could use a little more work. Fonts and sizing don't seem proportional when exporting / printing some screens.
What problems is the product solving and how is that benefiting you?
Coming from an aged product to ARENA has helped with standard document control functions as well as change management. ARENA has allowed for us to use their standard modules to implement process control without significant changes that affect our product line(s).
Ease of Use
What do you like best about the product?
Easy to use especially not only during the creation of BOM but also during ECO process.
What do you dislike about the product?
Drawings from Onshape are sometimes not going through
What problems is the product solving and how is that benefiting you?
We were able to control the release of drawings properly
Life changing & growth inducing from a career standpoint.
What do you like best about the product?
The enforced accountability & gates put in place to prevent mass errors with company data
What do you dislike about the product?
Lack of mass deletion option for unreleased SKUs
What problems is the product solving and how is that benefiting you?
Tracking both SOPs & work instructions
Supports complete product lifecycle management with a very user-friendly user interface.
What do you like best about the product?
Out-of-box features are well designed to meet PLM and QMS processes.
Customization supports more mature processes that require additional attributes, workflows.
Customization supports more mature processes that require additional attributes, workflows.
What do you dislike about the product?
Change descriptions to do not allow rich text formatting to better enhance change descriptions.
Columns are not adjustable.
Columns are not adjustable.
What problems is the product solving and how is that benefiting you?
A single source of truth for our product record.
Arena eQMS Review
What do you like best about the product?
Arena PLM has been incredibly helpful for our eQMS needs. The integration with Office 365 and new automation features have streamlined our workflows. Arena's responsiveness to feedback is evident in these updates, showing their commitment to improvement. The drop-in sessions for personalised support are a great resource for configuration and setup. The Validation documentation of Arena that is being provided.
There are still some features that are being updated for ease of use, and this helps other non-admin Arena users to learn to send feedback, which is what Arena always wants, this is really good from my point of view.
There are still some features that are being updated for ease of use, and this helps other non-admin Arena users to learn to send feedback, which is what Arena always wants, this is really good from my point of view.
What do you dislike about the product?
The only downside is that some features, like Office 365 integration, require an additional fee. However, that's the only drawback I can think of.
What problems is the product solving and how is that benefiting you?
Arena is used as our eQMS, therefore helps in taking care of the majority of the work.
My experience with Arena
What do you like best about the product?
I like how it controls changes to an item. It very automated -- from the creation, reviews, release and revision.
What do you dislike about the product?
The interface for the users is a bit complicated as it contains multiple tabs and conditions. For Admins as well, the set-up will require deeper knowledge about the system before you can maximize its features.
What problems is the product solving and how is that benefiting you?
Change Management -- engineering changes, supplier and documents
Start-up IVD company pleased with Arena implementation
What do you like best about the product?
Arena is a complete solution for our eQMS, which is exactly what we were looking for. The workflows allow for enough flexibility to support our existing processes while also ensuring compliance and control. And the implementation was easy due to Arena's support.
What do you dislike about the product?
The cheaper "Training Only" license ended up not being very useful for us as it really limits which items users are able to access.
What problems is the product solving and how is that benefiting you?
Our QMS and PLM were previously paper-based processes. We wanted an electronic QMS to improve our compliance and support growth as our company progresses.
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