Listing Thumbnail

    Hercules AWS CIRT as a Service for 50 State Government Compliance

     Info
    FARO CIRT as a Service for Government Compliance

    Overview

    FARO is a leader in providing cloud solutions to the government marketplace. CIRT as a Service offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.

    Highlights

    • Accelerating Time to Value for Application Users
    • Lowering Total Cost of Implementation and Operations
    • Increasing Security and Sustainability of the Solution

    Details

    Categories

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Hercules AWS CIRT as a Service for 50 State Government Compliance

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

     Info
    Dimension
    Description
    Cost/12 months
    Premium Govt SaaS
    FARO Premium Government SaaS Support
    $1,000.00
    HyperCare Govt SaaS
    FARO HyperCare Government SaaS Support
    $2,000.00

    AI Insights

     Info

    Dimensions summary

    This listing offers two support-level options, each billed by units under a contract. You choose Premium Government SaaS Support or HyperCare Government SaaS Support based on the level of managed service your agency needs. Both dimensions represent tiers of SaaS support rather than instance sizes or usage add-ons. You select the tier that fits your requirements, and pricing scales with the number of units you commit to. The two options are independent choices, not sequential upgrades within a single order.

    Top-of-mind questions for buyers

    Both dimensions bill by units of managed SaaS support rather than by servers, users, or hours. You commit to a number of support units under contract, and your cost scales with that quantity. The listing does not define a per-device or per-seat count, so confirm exact unit scope with the vendor.
    Both are managed support tiers you choose independently, not sequential upgrades. HyperCare typically signals a heightened, hands-on support level for time-sensitive periods, while Premium provides ongoing managed support. Both include named team support, managed deployment, and 24/7 coverage. Confirm the exact response levels for each tier with the vendor.
    Managed support includes monitoring, incident investigation, and resolution. The vendor's service level agreement targets a Monthly Uptime Percentage of at least 99.95%. If uptime falls below that during a billing cycle, you may claim service credits against future invoices. Credits are the sole remedy, requested within 30 days of an incident.
    www.farosolutions.com+1
    Helpful?

    Vendor refund policy

    No Refunds

    How can we make this page better?

    Tell us how we can improve this page, or report an issue with this product.
    Tell us how we can improve this page, or report an issue with this product.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 reviews
    No customer reviews yet
    Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.