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    Last9 - Triage Faster with Unified Observability

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    Sold by: Last9 
    Deployed on AWS
    OTel-native telemetry platform for logs, metrics, traces. Single view for fast triaging, at scale.

    Overview

    Last9 is the unified observability platform for teams who want answers, not just graphs. From deploy to root cause, Last9 lets you see what changed and why without hopping tabs or context.

    Ship fast. Triage faster.

    • Correlate logs, metrics, and traces in one click
    • Follow a request across systems, infra, and deploys
    • No dead ends. No guesswork. Just answers.

    One Control Plane. Full Control. Manage your entire telemetry pipeline from ingest to alert with no code changes.

    • Drop, remap, redact, and enrich before storage with Pre-Ingestion Workflows
    • Stream aggregations and real-time filtering
    • Built-in cost controls, lifecycle policies, and access management
    • No instrumentation or redeploys needed

    Built for every role in the room Whether you're debugging an incident, tracking infra drift, or reviewing uptime - Last9 adapts.

    • Devs get fast context
    • SREs get control
    • Leads get clarity

    Plug n Play with your entire stack

    • 100+ integrations
    • OpenTelemetry native and Prometheus compatible
    • Supports embedded Grafana or bring your own UI
    • Works across multi-cloud, multi-region setups

    Built for Scale and Security

    • 20M+ active time series per metric/day
    • Role-based access, audit trails, and SSO/SAML
    • SaaS or BYOC deployment models
    • Predictable pricing: no per-host or per-user billing

    Trusted by High Scale Teams Replit, Disney+ Hotstar, Clevertap, Circle, Probo, and Quickwork use Last9 to monitor billions of datapoints daily - without sacrificing cost or visibility.

    Start Observing in Minutes, No Lock-in Simple onboarding. Transparent pricing. Zero rip-and-replace.

    Highlights

    • Open Standards: Built for Cloud Native environments. Fully compatible with OpenTelemetry and Prometheus.
    • Single Pane: Correlate and alert on your application & infrastructure metrics, events, logs, and traces in one place.
    • Simple Pricing: Predictable "pay for what you use" plan. No per-host billing. No per-user billing. No separate custom metrics billing.

    Details

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    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Last9 - Triage Faster with Unified Observability

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (2)

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    Dimension
    Description
    Cost/month
    Pay as you go
    State-of-the-art Telemetry Data Platform
    $0.00
    Platform fee
    Base platform fee [ Mandatory ]
    $700.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Number of events ingested per month (in Billions)
    $150.00

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Last9's customer engineering team provides hands-on support for both onboarding and ongoing use over shared Slack channels, email, and 1:1 calls.
    support@last9.io 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    44 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Brennan W.

    A critical piece of our new telemetry system

    Reviewed on Sep 22, 2025
    Review provided by G2
    What do you like best about the product?
    last9's sales/support team was incredibly helpful in setting us up / getting us started using the platform. It has been intuitive and most importantly powerful to use. Has done a great job helping us cut through the massive amounts of telemetry data our system produces, and the insights we've gained from it have already highlighted bugs in our system and helped us identify and resolve outages before they got out of hand.

    Last9's high cardinality data features made it stand out from other products we considered.
    What do you dislike about the product?
    So far all the features I've personally needed have been there.

    Data is stored on and transits through last9 servers, which means for our data privacy requirements we have to sensor user data before we send it to last9. It would be great if we could self host some parts of the software such as specific trace data
    What problems is the product solving and how is that benefiting you?
    Identifying bugs and finding and solving their root causes. Alerting on outages and helping bring down MTTR
    Dileep K.

    Reliable platform for proactive observability and incident management

    Reviewed on Sep 18, 2025
    Review provided by G2
    What do you like best about the product?
    Last9 makes it incredibly easy to gain visibility into system health with its well-structured observability features. I really like how the platform emphasizes reliability as a product, helping teams move from reactive firefighting to proactive monitoring. The dashboards are intuitive, setup is smooth, and the alerts are precise without being overwhelming.
    What do you dislike about the product?
    The learning curve for new users can be a bit steep, especially if they’re not already familiar with SRE concepts like SLOs and error budgets. Some advanced features could use more detailed documentation or onboarding support.
    What problems is the product solving and how is that benefiting you?
    Last9 helps solve the challenge of maintaining system reliability at scale by providing clear visibility into service health, dependencies, and performance through SLOs and error budgets. Instead of getting lost in endless metrics, it allows me to focus on what truly impacts user experience. This has reduced downtime, improved incident response times, and freed up engineering bandwidth to focus on building features rather than constantly firefighting.
    Ganesh k.

    Reliable Observability with Minimal Effort

    Reviewed on Sep 03, 2025
    Review provided by G2
    What do you like best about the product?
    The clean interface and proactive alerting make it simple to catch issues before they impact users. Setup was quick, and the platform fits seamlessly into our workflow. Their customer support is responsive and helpful, which makes adoption smooth. We now rely on Last9 almost daily for monitoring and weekly for SLA reviews, and it consistently saves us valuable troubleshooting time.
    What do you dislike about the product?
    I’d like more flexibility in customizing alert thresholds and advanced integrations, but overall these are minor compared to the value it delivers.
    What problems is the product solving and how is that benefiting you?
    Last9 helps us proactively identify and resolve performance issues before they affect end users. By consolidating observability data into a clean, actionable interface, it reduces noise from alerts and highlights what truly matters. This has significantly cut down our troubleshooting time, improved system reliability, and allowed our team to focus more on building features instead of firefighting incidents.
    Dhruvi D.

    Observability platform with unmatched support and flexibility

    Reviewed on Aug 28, 2025
    Review provided by G2
    What do you like best about the product?
    What I value most about Last9 is that it truly feels worth the price we are paying. Their pay-for-what-you-use model is transparent and they even worked with us to personalize the experience and bring costs down to a level that suited our needs. The team went above and beyond by staying in touch with us every day during setup and optimization. That level of support is rare, and it really helped us adopt the platform smoothly.
    What do you dislike about the product?
    There’s honestly not much to dislike, but if I had to pick one thing, it would be that because Last9 is evolving so quickly, sometimes it takes a little time to catch up with all the new features. That said, their team is very responsive and helps us navigate any changes.
    What problems is the product solving and how is that benefiting you?
    Last9 is helping us simplify observability without the overhead of managing complex infrastructure. Before monitoring and troubleshooting issues meant juggling multiple tools and high costs. With Last9, we get a clear, consolidated view of our systems while only paying for what we actually use. Their platform makes it easier to detect and resolve issues faster, which directly improves reliability for our end users. On top of that, the team’s close support has made adoption seamless and allowed us to focus more on building rather than firefighting.
    Sushant G.

    Great for Understanding Code Flow and Debugging

    Reviewed on Aug 25, 2025
    Review provided by G2
    What do you like best about the product?
    What I like best about Last9 is how convenient it makes debugging. Recently, I had to investigate an incident across nearly 20 microservices. With Last9, it was easy to search for the exact service I needed and then check the logs to trace the issue. That saved me a lot of time compared to digging through everything manually. The platform itself is pretty easy to use and straightforward to implement, so getting started didn’t feel like a heavy lift. I also find myself using it quite frequently because the features are practical and actually helpful for day-to-day debugging. Integration with our existing setup was smooth, and whenever I’ve needed help, their customer support has been responsive. Another thing I really value is data privacy—after some research, I found that Last9 keeps everything encrypted, which gives me confidence that my company’s data is secure.
    What do you dislike about the product?
    Honestly, I haven’t found anything major to dislike. The only small issue I’ve noticed is that sometimes there’s a bit of latency, and occasionally the data doesn’t update right away, so I need to refresh.
    What problems is the product solving and how is that benefiting you?
    Last9 helps us a lot with debugging and incident management. We have multiple microservices, and earlier it was difficult to trace issues quickly. With Last9, I can easily search for the exact service, check logs, and identify the root cause without wasting time. It reduces the effort of switching between different tools and makes the whole process faster. On top of that, the data security and encryption give me peace of mind that our company’s information is safe.
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