Sold by: Bloomreach, Inc.
Bloomreach Engagement brings together real-time customer and product data, 13+ marketing channels, and powerful analytics and all intelligently powered by AI.
4.6
Overview
Bloomreach Engagement is an AI-powered marketing automation platform that unifies real-time customer and product data into a single customer view, then turns insights into action across 13+ channels from one place. Loomi AI powers predictions, next-best actions, recommendations, content generation, and natural-language analytics, helping teams personalize every moment and prove impact fast. Marketers orchestrate journeys with instant triggers, dynamic segments, and embedded measurement and no stitching of separate CDP, analytics, and execution tools. Built for commerce, Engagement connects natively with leading ecommerce stacks and scales from rapid onboarding to enterprise throughput, driving higher conversion, loyalty, and CRM revenue with fewer emails overall.
Highlights
- Bloomreach Engagement brings together real-time customer and product data, 13+ marketing channels, and powerful analytics. All intelligently powered by AI. Create truly personal experiences, from first click to loyal fan, all from one place.
Details
Sold by
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Tier 1 | Annual Subscription. Pricing is based on an analysis of your site. | $1.00 |
Dimensions summary
This listing offers one pricing dimension: an annual subscription billed as Tier 1 (Units). Your price is set from an analysis of your site, so the figure reflects your specific business. The subscription combines two parts: a module fee for the marketing channels you choose to access, and a usage fee that scales with activity like email or SMS volume. As usage grows, your per-unit rate drops. You can add modules or raise your contracted usage over time. Billing runs on an annual term.
Top-of-mind questions for buyers
The usage fee scales with activity in your chosen modules, such as the number of emails or SMS messages you send. As your usage rises, your per-unit price drops. Your final rate reflects your customer count, product catalog size, and event volume.
The product keeps working with no interruption to your marketing activities. Excess usage is charged separately. You can raise your contracted usage amount for better per-unit rates by contacting your representative.
Yes. Base plans are module or channel specific, so you pay only for the modules you want. You can add modules or upgrades at any time by contacting your representative, without interrupting your current marketing activities.
www.bloomreach.com
Helpful?
Vendor refund policy
Bloomreach believes that partnership and ensuring full customer satisfaction is important. Please let us know what kind of refund policy is important to you during commercial discussions and we'll do our best to work around it.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support Email: support@bloomreach.com , Support Portal: support.bloomreach.com, Standard Support Hours: 24/7 global support coverage, with priority escalation for critical issues
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Health, Wellness and Fitness
Effortless Omnichannel Campaigns Backed by Great Loomi Support
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
Ease of running Omni channel campaigns and support from Loomi
What do you dislike about the product?
No SQL queries can run to connect different pieces of information. Specifically around Catalog
What problems is the product solving and how is that benefiting you?
Seamless connections with data available within Bloomreach, Customer reach and better reporting.
Gwenaël L.
Smart Capabilities That Boost Conversations through Merchandising, and Search
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
There are so many smart capabilities here, from helping start conversations to offering personalized merchandising and improved search results.
What do you dislike about the product?
Implementation can take some time and usually requires a development team, but it’s really worth it in the end.
What problems is the product solving and how is that benefiting you?
Dynamic, personalized merchandising online with enhanced search results.
Gambling & Casinos
Always Ahead on the Roadmap with Great Real-Time Event Tracking
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
Always one step ahead of competitors in terms of product roadmaps. Real time event tracking. Helpful tech support.
What do you dislike about the product?
The platform seems to be very focused on retail and merchandising but we are not in that vertical (gaming).
What problems is the product solving and how is that benefiting you?
Easy to capture customer data and segment them and analyze them.
Apparel & Fashion
Easy Email Campaigns and Scenarios That Just Work
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
How easy it is to implement email campaigns and run scenarios
What do you dislike about the product?
The recommendations isn’t as personalized as we would like it to be
What problems is the product solving and how is that benefiting you?
It is serving as a great ESP and providing a 360 channel ecosystem
Manufacturing
Top-Notch Support and Great Control Over Search & Product Rankings
Reviewed on Sep 11, 2026
Review provided by G2
What do you like best about the product?
The support and team is top notch. It gives a great control over our search and product rankings
What do you dislike about the product?
We have challenges with customers searching by product number.
What problems is the product solving and how is that benefiting you?
It allows us to have control and return relevant results without manual rule writing