Sold by: Bloomreach, Inc.
Deployed on AWS
Bloomreach Discovery is an AI-native search, merchandising, and recommendations engine purpose-built for ecommerce. It autonomously delivers relevant, revenue-driving experiences that lift RPV - no manual tuning, no guesswork.
4.6
Overview
Bloomreach Discovery transforms ecommerce growth by unifying AI-powered search, merchandising, and personalization into one platform. Powered by Loomi, our AI engine, it replaces rules-based guesswork with autonomous, self-learning algorithms that adapt in real time - improving discoverability, engagement, and RPV. Discovery personalizes every interaction using customer behavior, product data, and real-time context to rank and recommend the right products, automatically. Trusted by 1,400+ brands, Bloomreach Discovery handles complex queries, scales across catalogs, and delivers faster time to value. Whether you're optimizing long-tail search, guiding hesitant shoppers, or eliminating manual work for merchandisers, Discovery turns search from a utility into an AI-native revenue engine.
Highlights
- AI-native discovery built for ecommerce: autonomously optimizes every query, personalizes every experience, and drives 20%+ RPV gains - no manual tuning required.
Details
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Delivery method
Deployed on AWS
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Financing for AWS Marketplace purchases
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Tier 1 | Annual Subscription. Pricing is based on an analysis of your site. | $1.00 |
Tier 5 | Annual Subscription. Pricing is based on an analysis of your site. | $1.00 |
Tier 10 | Annual Subscription. Pricing is based on an analysis of your site. | $1.00 |
Vendor refund policy
Bloomreach believes that partnership and ensuring full customer satisfaction is important. Please let us know what kind of refund policy is important to you during commercial discussions and we'll do our best to work around it.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support Email: support@bloomreach.com , Support Portal: support.bloomreach.com, Standard Support Hours: 24/7 global support coverage, with priority escalation for critical issues
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
megan l.
Bloomreach Makes Personalisation Easy with Powerful Segmentation and Automation
Reviewed on Jul 08, 2026
Review provided by G2
What do you like best about the product?
Bloomreach makes it easy to deliver personalised customer experiences. I particularly like its powerful segmentation, product recommendations, and automation capabilities, which help improve customer engagement and conversion rates. The platform provides valuable insights into customer behaviour and integrates well with other marketing and ecommerce tools, making campaigns more effective and efficient
What do you dislike about the product?
Certain recommendation and merchandising features can feel restrictive, such as only being able to recall or work with a limited number of products in some scenarios. Smaller sites that don't get enough customers, do not get the same level as data as bigger sites
What problems is the product solving and how is that benefiting you?
Bloomreach helps us make the customer experience more relevant by showing the right products and content to the right people. It saves a lot of manual work around merchandising and helps us understand what customers are searching for and engaging with. The biggest benefit is being able to make quicker decisions and improve conversion rates without constantly having to manage everything manually
Anonymous
User-Friendly CRM with Stellar Support, Needs Enhanced Reporting
Reviewed on Jul 08, 2026
Review provided by G2
What do you like best about the product?
I like how easy to use Bloomreach is, with its user-friendly interface. The tracking capabilities are very good, and I love how flexible and adjustable it is based on our needs. The customer support and the whole team are also amazing. The initial setup was easy and smooth.
What do you dislike about the product?
The reporting and dashboard part could be better. It could be more intuitive and flexible and allow you to build more out-of-the-box use cases.
What problems is the product solving and how is that benefiting you?
Bloomreach enhances personalization, provides a data-centric customer view, and automates customer journeys. It supports email marketing campaigns efficiently.
Marek N.
User-Friendly, Great Use Cases, and Always Helpful Support
Reviewed on Jul 07, 2026
Review provided by G2
What do you like best about the product?
user friendly tool, nice to operate, great usecases, simple integrations, always helpful support
What do you dislike about the product?
some features as HTML tool which i cant save to drag and drop form
What problems is the product solving and how is that benefiting you?
performance always on first place
Consulting
Bloomreach: A Great CDXP Tool for Enterprise Companies
Reviewed on Jul 07, 2026
Review provided by G2
What do you like best about the product?
For me is Bloomreach great CDXP tool for enterprise companies.
What do you dislike about the product?
Data model, ETL procesing and only GSP provider
What problems is the product solving and how is that benefiting you?
Marketing automation, multichannel
Insurance
Easy, Intuitive Automation with Powerful Snippets and Scenarios
Reviewed on Jul 02, 2026
Review provided by G2
What do you like best about the product?
The tool is very easy to use and quite intuitive. I love have much you can automate using Snippets etc and scenario tools are very useful for creating customer journeys
What do you dislike about the product?
Tool development is very slow. There are still development requests that we would like (And others would find useful) that have not progressed even after 2 years !
What problems is the product solving and how is that benefiting you?
Creating succinct customer journeys