Sold by: BlueBricksÂ
Deployed on AWS
Engage Bot is a smart conversational automation platform designed to streamline customer interactions, reduce response time, and drive engagement across channels like WhatsApp, web chat, and social media. With built-in workflow triggers, human handoff, and integration-ready APIs, Engage Bot powers sales, support, and onboarding with ease.
Overview
Image
Social Reports
Image
Home Page
Image
Dashboard
Image
Dashboard
Video
Product video
Engage Bot is an AI powered bot and workflow automation engine tailored for modern businesses aiming to deliver exceptional customer experiences. With plug and play integrations across WhatsApp, website, and mobile, it automates tasks such appointment scheduling.
The platform supports multilingual NLP, predefined bot journeys, and agent handoff for high priority cases. Its no code flow builder enables rapid deployment of intelligent chat experiences. With full support for API integrations and real-time analytics, Engage Bot is trusted by sales teams, support centers, and government services to increase efficiency and satisfaction.
Whether for lead generation, service desk, or, Engage Bot offers scalable, personalized, and secure engagement.
Highlights
- - AI powered conversations via WhatsApp, Web, and Messenger - No code flow builder for quick bot setup and custom workflows - Built in lead capture, document collection. - Agent handover for complex or high touch queries - Native integration with , databases, APIs. - Multilingual support for regional and global reach - Real time dashboard with user analytics and bot performance - Trigger alerts, reminders, and campaigns via broadcast
Details
Sold by
Categories
Delivery method
Supported services
Delivery option
Engage Bot: Smart Customer Engagement & Workflow Automation
Latest version
Operating system
Linux
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
some refund policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Engage Bot: Smart Customer Engagement & Workflow Automation
Supported services: Learn moreÂ
- Amazon ECS
- Amazon EKS
- Amazon ECS Anywhere
- Amazon EKS Anywhere
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
This version introduces the initial release of Engage Bot, an intelligent Conversational Automation Platform designed to enhance customer engagement across WhatsApp, web chat, and social media. Engage Bot features real-time workflow triggers, human handoff capabilities, and integration ready APIs to streamline sales, support, and onboarding processes.
Additional details
Usage instructions
1: AWS Account Setup Ensure you have an AWS account with permissions to deploy ECS/EKS services.
2: Oracle Database Setup Use Oracle XE as a containerized service. Visit: https://container-registry.oracle.com/ords/f?p=113:1:112386527061997:::1:P1_BUSINESS_AREA:3&cs=33aq0dNGinPzNGhdb8FqM1LcXwmuAn0-bhhY4ca8-yvL8Y3fY5FznJGAfLruW_Igntwx-lmvlMnTscnb5pi3plAÂ
3: Domain and SSL Setup Point your domain e.g. app.engagebot.works to the server IP. Use a valid SSL certificate:
- certificate.crt: Public certificate
- private.key: Private key
- ca_bundle.crt: Intermediate chain (recommended) You can use Lets Encrypt or a commercial CA.
4: Pull Docker Images command: docker pull <aws_account_id>.dkr.ecr.<region>.amazonaws.com/<image>:<tag>
5: EngageAI Service Setup a. Prepare directory: mkdir -p /home/EngageAI && cd /home/EngageAI b. Docker Compose: Create docker-compose.yaml and copy config from: https://workdrive.zohopublic.com.au/external/59f0031822fa6c22e3689033d5dd9824e67ce4ecc47c30bdc3d800b29f44fd80Â c. Environment Variables (environment_var.py): hf_token = "<Your Hugging Face token>" nvidia_key = "" openai_key = "<Your OpenAI token>" redis_pass = "<Redis Password>" redis_url = "redis://<Server IP>" redis_port = 6364 qdrant_url = "http://<Server IP>:6333/" qdrant_port = None Generate Hugging Face token: https://huggingface.co/settings/tokensÂ
6: Run EngageAI Containers docker-compose up -d docker-compose ps Ensure all three containers are running.
7: EngageMain Service Setup a. Prepare directories: mkdir -p /home/EngageMain/logs/backend mkdir -p /home/EngageMain/chatbot-backend/uploaded-docs mkdir -p /home/EngageMain/chatbot-backend/bbLicenseUtils mkdir -p /home/EngageMain/chatbot-backend/License mkdir -p /home/EngageMain/chatbot-backend/ai-uploads b. Docker Compose: Create docker-compose.yaml in /home/EngageMain, using this reference: https://workdrive.zohopublic.com.au/external/33911ee7eb1a3ea811ab3bfa3fe61f2fe721ea8b2a37107b641ac4cbbfe69a3e c. Start containers: docker-compose up -d docker-compose ps Verify all containers are running
8: NGINX Reverse Proxy Setup Refer the below sample for NGINX proxy configuration: https://workdrive.zohopublic.com.au/writer/open/074bwebd07011e5654aa3a28cec3b3540202f?authId=%7B%22linkId%22%3A%22wTDkNVxVTc-7E2cAV%22%7DÂ
Resources
Vendor resources
Support
Vendor support
Ram Mote (ram@collabrix.works ), Rahul Jadhav (rahul@collabrix.works )
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
GenAI-Powered Media Production Tools for TMEG
By Mactores Cognition Inc
Accelerate content creation, personalization, and monetization in telecom, media, entertainment, and gaming (TMEG) industries with Mactores’ GenAI-Powered Media Production Tools. Our solution automates video editing, multilingual dubbing, script generation, and metadata tagging using advanced generative AI.
With AI-driven content personalization, fraud detection, and real-time analytics, Mactores empowers media, entertainment, gaming, and telecom leaders to scale production, reduce costs, and deliver globally adaptive content at speed and scale.
Optimize audience engagement, ad performance, and operational efficiency across platforms.
F5 Professional Services Engagement (Custom)
By F5, Inc.
The F5 Consulting Engagement (Custom)Â is a specific F5 Professional Services engagement where you have collaborated with F5 to define your business and technical requirements to maximize the value of your F5 investment in F5 BIG-IP LTM, F5 BIG-IP DNS, F5 Advanced WAF, F5 BIG-IP APM solutions.
Engagement Manager
By Authorium
The Engagement Manager module is designed to manage and track interactions with vendors and stakeholders throughout the procurement process. It helps maintain clear communication, ensures that all parties are informed and aligned, and provides tools for managing ongoing relationships and engagements.
The NGINX Professional Services Engagement (Custom) is a specific NGINX Professional Services engagement where you have collaborated with F5 to define your business and technical requirements to maximize the value of your NGINX investment.
3Di Engage for Citizen Engagement
By 3Di Systems
3Di Engage for Citizen Engagement enables citizens to digitally request non-emergency services and interact with their city administration directly using current technologies.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.