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    Red Hat Subscriptions

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    Sold by: Red Hat 
    Deployed on AWS
    For Red Hat products (including Ansible, OpenShift, and Red Hat Enterprise Linux). For North American and non-EMEA regions, this listing is exclusively for private offers and is not intended for direct consumption. Red Hat retains the right to issue refunds for direct purchases. Kindly reach out to us for further details or inquiries. Accelerate your cloud transformation with Red Hats industry-leading software for AWS. enhance your environment's performance, security, and reliability. Seamlessly integrate, protect, and optimize your workloads with Red Hat's trusted solutions. Benefit from Red Hat's renowned support and unlock the full potential of your AWS infrastructure by starting your Red Hat journey today.

    Overview

    For North America and regions outside EMEA, Red Hat offers a comprehensive range of products and services to effectively assist organizations in addressing real-world business challenges. Our offerings in this listing are for AWS Infrastructure only and encompass award-winning support, consulting, and training solutions.

    Red Hat® Enterprise Linux® (https://www.redhat.com/en/technologies/linux-platforms/enterprise-linux  ) is the stable, cloud-ready operating system (OS) for Amazon Web Services® (AWS®) (https://www.redhat.com/en/partners/aws  ). The security-focused OS provides a consistent, tailored experience across footprints, with flexibility that empowers organizations to retain skills, standards, processes, and management tools as you move from on-premise to cloud and scale your cloud environment. Organizations get an intelligent, stable, and security-focused OS for modern, agile business operations. They also gain globally available, on-demand, security-focused, resizable cloud computing capacity for their workloads and applications. Customers benefit from the familiar interface and consistent environment of Red Hat Enterprise Linux (RHEL) and the simplicity and scalability of AWS.

    Red Hat® Ansible® Automation Platform (RHAAP) is an end-to-end automation platform to configure systems, deploy software, and orchestrate advanced workflows. It includes resources to create, manage, and scale across the entire enterprise. Red Hat Ansible Automation Platform includes integration with native AWS services and the entire collection for AWS (co-developed and security tested by AWS and Red Hat). This capability, along with other pre-integrated content, provides a differentiated user experience to start automating and managing AWS resources and your broader IT ecosystems of resources and applications.

    Red Hat OpenShift is the leading enterprise application platform for enterprises that want to build, deploy, and run cloud-native applications from a hybrid cloud to the edge. It provides full-stack automated operations, brings security to the entire application development process, offers a consistent experience across all environments, and self-service provisioning for developers. Running the Red Hat OpenShift Container Platform (https://www.redhat.com/en/technologies/cloud-computing/openshift  ) on Amazon Web Services gives you a complete, orchestrated framework to build, deploy, run, and manage containerized applications in a hybrid cloud environment. It includes an enterprise-grade Linux operating system, container runtime, networking, monitoring, container registry, and authorization solutions. These components are tested and integrated to deliver unified operations on a complete platform.

    Highlights

    • Red Hat® Enterprise Linux® Server is an easy-to-deploy, simple-to-control operating system on AWS (with Standard and Premium support subscriptions available). It orchestrates the resources for all your AWS computing needs and supports thousands of applications. This security-focused OS provides a consistent, tailored experience with flexibility that empowers organizations to retain skills, standards, processes, and tools as users move from on-premises to AWS and scale their AWS environment.
    • Red Hat Ansible Automation Platform via AWS Marketplace. Start automating and managing your AWS resources along with your broader IT ecosystem. Supported by Red Hats Premium support. Integrated to AWS Billing. Goes towards AWS Committed Spend. Includes integrations with native AWS services and the AWS certified collection.
    • Red Hat OpenShift provides a consistent application platform for the management of existing, modernized, and cloud-native applications that runs on any cloud. OpenShift includes self-service access to developer tools, a browser-based IDE, a broad selection of coding languages, data and storage services, and full CI/CD services for automating application delivery and supporting a DevOps process.

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    Deployed on AWS

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    Pricing

    Red Hat Subscriptions

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (14)

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    Dimension
    Description
    Cost/12 months
    RHEL Standard
    Red Hat® Enterprise Linux® Server - Standard Support (2 virtual nodes)
    $878.90
    RHEL Premium
    Red Hat® Enterprise Linux® Server - Premium Support (2 virtual nodes)
    $1,428.90
    RHAAP
    Red Hat Ansible Automation Platform Premium. Sold in 100 node packs.
    $19,250.00
    OCP Standard
    OpenShift Container Platform with Standard Support
    $2,970.00
    OCP Premium
    OpenShift Container Platform with Premium Support
    $4,400.00
    OPP Standard
    OpenShift Platform Plus with Standard Support
    $3,685.00
    OPP Premium
    OpenShift Platform Plus with Premium Support
    $5,500.00
    OKE Standard
    OpenShift Kubernetes Engine Standard Support
    $726.00
    OKE Premium
    OpenShift Kubernetes Engine Premium Support
    $1,098.90
    RHAF Premium
    Red Hat Application Foundations subscription, 4 vCPU Premium
    $5,940.00

    Vendor refund policy

    All fees are non-refundable.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    10
    In Applications, Operating Systems, Infrastructure as Code
    Top
    50
    In Application Stacks

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

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    AI generated from product descriptions
    Operating System
    Security-focused enterprise Linux distribution with consistent experience across on-premise and cloud environments
    Automation Platform
    End-to-end automation solution for configuring systems, deploying software, and orchestrating advanced workflows with native AWS service integrations
    Container Platform
    Enterprise application platform for building, deploying, and managing cloud-native applications across hybrid cloud and edge environments
    Infrastructure Orchestration
    Comprehensive framework providing container runtime, networking, monitoring, container registry, and authorization solutions
    Cloud Integration
    Seamless integration capabilities supporting multiple computing environments with standardized management tools and processes
    Web Stack Support
    Native integration with Apache, Nginx, Node.js, PHP, Python, Ruby, and Java web technologies
    Database Certification
    Certified environments for MySQL, PostgreSQL, MariaDB, MongoDB, and Redis database systems
    Security Hardening
    Enhanced SELinux policies and system-wide cryptographic standards for secure infrastructure
    Deployment Flexibility
    Supports deployment across physical servers, virtual machines, containers, and public cloud environments
    Automation Compatibility
    Integration-ready with Jenkins, GitLab CI, and Ansible for DevOps and continuous integration workflows
    Operating System Security
    Incorporates SELinux and advanced cryptography for comprehensive cloud workload protection
    Container Management
    Native support for containerized applications using Podman and Skopeo deployment tools
    Kernel Optimization
    Advanced kernel-level performance enhancements for improved system responsiveness and efficiency
    Modular Architecture
    Customizable environment design with extensive application ecosystem compatibility
    Networking Capabilities
    Advanced networking features supporting optimal connectivity for distributed application environments

    Contract

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    Standard contract
    No

    Customer reviews

    Ratings and reviews

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    4.4
    116 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    22%
    74%
    3%
    1%
    0%
    116 AWS reviews
    |
    223 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Shashank Ananthula

    Has strengthened security through granular access control and supported smooth workload upgrades

    Reviewed on Nov 05, 2025
    Review provided by PeerSpot

    What is our primary use case?

    My main use cases for Red Hat Enterprise Linux (RHEL) are primarily our websites and applications that run on top of Red Hat Enterprise Linux (RHEL) operating system platform.

    What is most valuable?

    What I appreciate most about Red Hat Enterprise Linux (RHEL) is the SELinux policy that has been introduced; I believe that is truly good security, although it was difficult initially to become accustomed to it. In the modern world, you don't want every user to have accessible permissions. It gives you a granular level of control over each and every file and directory, just as ACLs used to provide in the past. By using SELinux policy, you can actually secure these accesses and establish a strong security posture.

    The main business problem that Red Hat Enterprise Linux (RHEL) helped us solve is automation of tasks and scalability of the business. Red Hat Enterprise Linux (RHEL) has helped reduce downtime because in modern infrastructure, you do not face out of memory issues. Red Hat Enterprise Linux (RHEL) has affected the downtime by reducing it to a minimal level; the reboots are very speedy.

    What needs improvement?

    I think the support for Red Hat Enterprise Linux (RHEL) can be much better; when it comes to something such as SUSE Linux, I feel those providers are doing a much better job in terms of support than what Red Hat provides. One area where Red Hat Enterprise Linux (RHEL) stability could be improved is with Ksplice; Ksplice is used for online patching. The problem I have seen with it is that it applies patches at the user level, but not at the kernel level. That was a problem in terms of our security architecture because it doesn't recognize that the patch has been installed. I evaluate the customer service or tech support for Red Hat Enterprise Linux (RHEL) as needing improvement; addressing the tickets takes a little longer and there has been a lack of consistency. Not every engineer who handles a case handles it correctly. Everybody has a different way of handling the tickets. So, the support needs to be a little bit more streamlined.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for the past three years.

    What do I think about the stability of the solution?

    My assessment of Red Hat Enterprise Linux (RHEL)'s stability and reliability once it is deployed in production and maintained is that it's straightforward, but there's a huge functionality and learning curve. We started using it and actually understood the reason why Red Hat has implemented it and the level of granularity in terms of security posture that it provides. We understood that it's doing a really good job.

    I assess the stability, availability, and reliability of Red Hat Enterprise Linux (RHEL) as pretty stable and very reliable.

    Red Hat Enterprise Linux (RHEL) has crashed or failed here and there, but there were some settings that needed to be changed. We make sure that we match those parameters.

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux (RHEL) scales to my needs pretty much up-to-date.

    How are customer service and support?

    The support from a competitor I've used is Oracle. My experience with Oracle support is that Oracle on-premises support, what it provides with Oracle Enterprise Linux, performs very well, and many of our customers believe that something from Oracle is more secure. When they compare Oracle with Red Hat, it has a much better support system and a much more secure posture than what we get.

    I evaluate the customer service or tech support for Red Hat Enterprise Linux (RHEL) as needing improvement; addressing the tickets takes a little longer and there has been a lack of consistency. Not every engineer who handles a case handles it correctly. Everybody has a different way of handling the tickets. So, the support needs to be a little bit more streamlined.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    My experience with the deployment of Red Hat Enterprise Linux (RHEL) has been smooth because back then we were on-premises and all our information used to be on-premises, rather than run them completely as we do now.

    Which other solutions did I evaluate?

    I have evaluated a couple of operating systems including Ubuntu, Oracle Linux, SUSE, and then came to Red Hat Enterprise Linux (RHEL) because Red Hat is considered the pioneer.

    I have considered replacing Red Hat Enterprise Linux (RHEL) with another solution; specifically Oracle Linux.

    If I were to switch, I would consider factors such as security and support.

    What other advice do I have?

    We are currently considering using the Ansible Automation Platform for configuration and patching; we are using a manual approach and a little bit of Ansible here and there, but not fully deployed an Ansible Automation Platform or command line approach. But today I had the experience in the lab with the Ansible Automation Platform. That looks truly promising. I hope to get a chance to do a proof of concept and show my company that this is the product we can use in the future.

    I have used the in-place upgrades to migrate machines to a newer release of Red Hat Enterprise Linux (RHEL); I used LEAP which has been designed to upgrade Linux 7 to Linux 8, and it was smooth. I think that was truly good work, especially because it supports you in situations where you do patching.

    The upgrade process for Red Hat Enterprise Linux (RHEL) is straightforward and we didn't have any problems.

    We are planning on upgrading from Red Hat Enterprise Linux (RHEL) 6 and 7 to 8, though we do have some legacy applications that would not support it. However, other systems which are web servers or Apache, we are trying to upgrade them.

    I haven't found any limitations in Red Hat Enterprise Linux (RHEL)'s security.

    My assessment of the documentation offered by Red Hat Enterprise Linux (RHEL) is that Red Hat's documentation is top notch. You cannot compare that with SUSE.

    My specific goals that led me to choose Red Hat Enterprise Linux (RHEL) include the security posture.

    Current, I am using the standard lifecycle support add-on for Red Hat Enterprise Linux (RHEL); I think we are still sticking with the standard and haven't upgraded yet.

    The advice I would give to a team considering Red Hat Enterprise Linux (RHEL) is that one of the new features that it has is promising, and everybody promises great things with new features. My overall rating for Red Hat Enterprise Linux (RHEL) is nine out of ten.

    reviewer2774961

    Has improved deployment processes and streamlined workload management without disruption

    Reviewed on Nov 05, 2025
    Review from a verified AWS customer

    What is our primary use case?

    The primary use case for our company is for deploying applications.

    What is most valuable?

    The most valuable aspect is for deploying applications.

    The ease of use works well and is what I appreciate the most about the solution's most valuable features.

    Red Hat Enterprise Linux (RHEL)  has helped me to automate my process to mitigate downtime and workloads.

    The solution has improved my organization, especially with the ease of deployment, as it's mostly just a better user experience for our users.

    What needs improvement?

    The challenges that we've had with different servers that don't have access to the internet require an installation, and keeping track of all the different versions on the different deployments is a challenge. I would love a feature that could manage the agent versions.

    On the Ansible  side, from what I've seen, there are certain templates and playbooks that can be used for specific use cases that I'd like to see in the next release.

    For how long have I used the solution?

    I've been using Red Hat Enterprise Linux (RHEL)  for a couple of years.

    What do I think about the stability of the solution?

    The stability and reliability of this solution is very good.

    In the environments that I work in, I've had no downtime, crashes, or performance issues.

    What do I think about the scalability of the solution?

    It scales well with our growing needs and organization, and it's been pretty easy to spin up new servers as we require them.

    What other advice do I have?

    The other users of the solution in my company are probably more on the operation side.

    I think it would be suitable for a couple more roles.

    I've been made aware of some of the latest announcements that were made today; for a large organization, it takes a while to get there, so we might not be able to realize those for another couple of years, but it seems there are new features that are coming out.

    I'm not sure if there was one specific feature that stood out to me today; I'd have to look back at my notes, but it seems there's more functionality that's being offered.

    I would rate this review a 9.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    reviewer2774955

    Has required no major changes while improving asset visibility and server onboarding

    Reviewed on Nov 05, 2025
    Review provided by PeerSpot

    What is our primary use case?

    I've been using Red Hat Enterprise Linux (RHEL) for four or five years now because I had a business with my cousin. We are Red Hat Partners. Easier integration is important because most customers we work with already have Red Hat. We use Ansible for discovery, primarily for ServiceNow. We also wanted to expand into the field of Maximo asset management. One customer, a big Red Hat partner, uses IBM Maximo, but that didn't work out because I have a business with my cousin and one of his partners parted ways, so I stayed with ServiceNow.

    What is most valuable?

    Red Hat Enterprise Linux (RHEL) helps solve pain points related to user account servers and onboarding certain servers. It's easier to use in my opinion and less complicated, especially for Ansible discovery.

    Organizations need to know what assets they have because sometimes they have assets on the network and don't know what they are. With the solution, it's easier to discover the assets, what OS is running on them, sometimes location, warranty information, and serial numbers.

    Regarding security requirements and considerations in using it in the cloud, I've seen a lot of virtual machines on the network, and no one knows anything about them. As soon as you deploy Ansible, you can know exactly what servers the virtual machine is running on, whether there's a warranty, serial numbers, naming convention, and all that, which makes it easier.

    What needs improvement?

    For now, Red Hat Enterprise Linux (RHEL) works fine for me. When I used it in the past, I don't see what I can improve now because it works the way I want it. There aren't any additional features that I think should be included in the future since you have AI now, and I think you are up to date.

    For how long have I used the solution?

    I've been using Red Hat Enterprise Linux (RHEL) for four or five years now.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux (RHEL) has helped me mitigate downtime and lower risk. When it comes to downtime, there are no worries, for example, when there's an issue or something is down, the response time is solid.

    How are customer service and support?

    Customer service is great, and there are several certifications and lots of certification options you can get for you and your team. Red Hat Enterprise Linux (RHEL) is also worldwide, and everyone knows it.

    How would you rate customer service and support?

    Positive

    Which other solutions did I evaluate?

    Red Hat Enterprise Linux (RHEL) is easy. Compared to other companies, everything is there and it's easy. When it comes to price, I can say it's cheaper than certain solutions out there in Asia or overseas.

    What other advice do I have?

    This product is not purchased on the AWS Marketplace; we're helping sell our customers with our ServiceNow migrations, so we don't push or purchase anything from AWS Marketplace. Everything about Red Hat Enterprise Linux (RHEL) is online and it's easy to become a Red Hat partner. It's not hard. My cousin had the business with us and was already a Red Hat partner. It's easy to get the certifications, and they make everything easier. Red Hat Enterprise Linux (RHEL) is what most companies use before selecting it, and it's mostly worldwide use for that. That's what my cousin and I thought when he had the business. I would say the solution is an easier option overall. My overall rating for this product is 5 out of 5.

    Venkatakrishnan Balakrishnan

    Has enabled resilient operations with faster and high-volume transactions while minimizing downtime

    Reviewed on Nov 05, 2025
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Red Hat Enterprise Linux (RHEL)  is for the central monitoring of the operations.

    What is most valuable?

    Red Hat Enterprise Linux (RHEL)  helps me solve pain points by enabling faster transactions and more transactions.The feature I like the most about Red Hat Enterprise Linux  (RHEL) is its resilience.A huge amount of transactions benefits my organization because we use this cluster to include the performance of Red Hat Enterprise Linux  (RHEL).Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk.

    What needs improvement?

    Red Hat Enterprise Linux (RHEL) could be improved with frequent updates.I think frequent upgrades should be included in the next release of Red Hat Enterprise Linux (RHEL).

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for two years.

    What do I think about the stability of the solution?

    I would assess the stability and reliability of Red Hat Enterprise Linux (RHEL) by stating that it is very secure, reliable, and fast.I have not experienced any downtime, crashes, or performance issues with Red Hat Enterprise Linux (RHEL).

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my organization.I have not experienced any issues with Red Hat Enterprise Linux (RHEL).

    How are customer service and support?

    I would evaluate customer service and technical support for Red Hat Enterprise Linux (RHEL) as good, and we have vendor coordination with them.On a scale of one to ten, I would rate customer service and technical support for Red Hat Enterprise Linux (RHEL) as an eight because it needs the streamlining of things.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Prior to adopting Red Hat Enterprise Linux (RHEL), I was using a platform from IBM initially, which was pushed into containerization.

    How was the initial setup?

    I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as not complicated and manageable, and that works well.

    What about the implementation team?

    I manage my Red Hat Enterprise Linux (RHEL) systems with mass provisioning and patching, and I am very satisfied with the management experience.I managed the expansion on Red Hat Enterprise Linux (RHEL) as well.

    What was our ROI?

    I have not really seen an ROI with Red Hat Enterprise Linux (RHEL).

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) is that pricing is heavy on this.The setup cost and licensing for Red Hat Enterprise Linux (RHEL) involves a perpetual license.

    Which other solutions did I evaluate?

    The other solutions I considered before selecting Red Hat Enterprise Linux (RHEL) included open source options.What stood out to me in my evaluation process of Red Hat Enterprise Linux (RHEL) is that the main feature is security on top of the open source, and we are considering the open-source platform to be implemented.

    What other advice do I have?

    The complexity of Red Hat Enterprise Linux (RHEL) comes from the methodology, which is complex.Security requirements were a consideration in choosing Red Hat Enterprise Linux (RHEL).My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features is that it is effective when it comes to simplifying risk reduction and maintaining compliance.My upgrade and migration plans for Red Hat Enterprise Linux (RHEL) to stay current include frequent patching and upgrades annually.I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as good for a few use cases.The factors that led me to consider the change to Red Hat Enterprise Linux (RHEL) were stability and reliability.I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as not complicated and manageable, and that works well.I have no advice to give to other organizations considering Red Hat Enterprise Linux (RHEL). I would rate this product a nine overall.

    reviewer2774943

    Has enabled confident upgrades and secure data management for students and financial institutions

    Reviewed on Nov 05, 2025
    Review from a verified AWS customer

    What is our primary use case?

    My main use cases for Red Hat Enterprise Linux (RHEL)  include working with a university, a bank, and a data center for supporting banks and students.

    What is most valuable?

    Red Hat Enterprise Linux (RHEL)  helps me solve issues with its excellent support; without their technical support, it would be very difficult to navigate through all available resources to find the solution for my root causes. The support is especially important for enterprise companies with many crucial customers. Additionally, security is a key factor for us, ensuring that we receive patches and everything on time, particularly for banks. Reliability is also vital; knowing that when I reach out to Red Hat or when I have Red Hat Enterprise Linux  (RHEL), my systems and data are safe and secure are the most important factors.

    The features of Red Hat Enterprise Linux  (RHEL) that I like the most are DNF or YUM and in-place upgrades.

    An example how those features benefit my organization is that we have some servers established years ago that we would not be able to migrate the data easily, so the in-place upgrade helps us a lot by allowing us to keep the server and just upgrade the OS.

    What needs improvement?

    I would like to have a sort of undo button sometimes, especially for updates, upgrades, and patches.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for a long time, actually more than ten years.

    What do I think about the stability of the solution?

    I would assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as quite reliable. Recently, I had a little concern with Red Hat Enterprise Linux (RHEL) on AWS , where after a patch, I noticed some strange behavior such as the vanishing of a required package, such as SSM, or the server not coming up quickly. However, on-premises, it is generally reliable, though we faced many challenges during an in-place upgrade with a cluster on the server; the most significant issue has been the support, which I find a little slow, and they are not very flexible in joining calls; they prefer chats and often respond late.

    I have not experienced any downtime, crashes, or performance issues.

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux (RHEL) has helped me mitigate downtime and lower risk; when it goes through the package manager from Red Hat Enterprise Linux (RHEL), it usually works very well. Without that, it would be very difficult.

    How are customer service and support?

    I would assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as very great; we have a Red Hat account where I can find most of my problems with solutions. However, sometimes when we raise a ticket with Red Hat, it takes time until they get back to us, or until they set a time for us to attend a meeting, screen share, and fix the issue. Sometimes this process does not happen quickly.

    I would evaluate customer service and technical support as something that relates to the slow response and inflexibility in support that I previously mentioned.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    Prior to adopting Red Hat Enterprise Linux (RHEL), I was not using another solution to address similar needs.

    How was the initial setup?

    I could describe my experience with deploying Red Hat Enterprise Linux (RHEL) as confident, especially when compared to Windows, as I have done both. It is very easy, and whatever you need usually works very well with Ansible . I love the flexibility of bash scripting; we can do anything that we want.

    When I deployed Red Hat Enterprise Linux (RHEL), I faced challenges when something is missing during some activity and we get an error, as it is hard to find the related package. For instance, with Fedora and CentOS , I can find packages easily in the logs, but for Red Hat Enterprise Linux (RHEL), it was not easy for me to locate the right package.

    Which other solutions did I evaluate?

    The other solutions I considered using before selecting Red Hat Enterprise Linux (RHEL) were mainly evaluated by our solution architect, but I believe the most important reason for using Linux is its compatibility with many applications, flexibility to code and share, and high performance.

    What other advice do I have?

    Red Hat Enterprise Linux (RHEL) was our best option.

    I manage my Red Hat Enterprise Linux (RHEL) systems for provisioning and patching with Ansible .

    I am satisfied with that management experience.

    I have not been involved in any Red Hat Enterprise Linux (RHEL) upgrades or migrations, whether on-premises or to the cloud.

    Our upgrade plans involve always upgrading because we need to keep our current systems up to date.

    I would rate Red Hat Enterprise Linux (RHEL) overall as a nine out of ten.

    My advice to other organizations considering Red Hat Enterprise Linux (RHEL) is that I find it very easy to manage. I especially enjoy working with Red Hat Enterprise Linux (RHEL) because it is straightforward, clear, simple, and not complicated.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
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