Sold by: Glean
Deployed on AWS
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
4.7
Overview
Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge. The platform combines a sophisticated enterprise knowledge graph with web-sourced information, enabling contextually rich AI interactions.
A standout feature is Glean Agents - AI assistants that can be created and customized by any employee using natural language, without requiring technical expertise. While maintaining enterprise-grade security and compliance, these agents transform complex workflows into streamlined processes. By automating traditionally time-intensive tasks across departments, Glean Agents enhance team efficiency and drive measurable improvements in customer satisfaction.
The platform's comprehensive approach to knowledge management and task automation makes it a powerful tool for organizations seeking to modernize their work processes and maximize productivity.
Highlights
- Information Fragmentation: Glean addresses the challenge of deploying and adopting generative AI across enterprises in a secure and centrally managed manner. It simplifies the complexity, cost, and security risks associated with federated shadow IT approaches by using its foundational enterprise search to create a contextual knowledge graph that powers applications and agents.
- Productivity Loss: Employees often spend excessive time searching for information and performing repetitive tasks. Glean agents automate these processes, saving valuable time and increasing productivity across the organization.
- AI Literacy and Adoption: Many organizations struggle with inconsistent AI adoption due to varying levels of technical expertise among employees. Glean democratizes AI access through intuitive no-code interfaces and personalized assistance, enabling all employee regardless of technical background to leverage advanced AI capabilities in their daily workflows without extensive training.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Seats | Number of monthly Glean users | $100,000,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please allow 24 hours before being contacted by one of Glean's support engineers.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Glean revolutionizes enterprise productivity through its AI-powered workspace platform. At its core, Glean employs Retrieval-Augmented Generation (RAG) to deliver secure, permission-based access to organizational knowledge.
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Customer reviews
RUSSELL K.
Effortless Answers and Time Savings with Glean
Reviewed on Dec 15, 2025
Review provided by G2
What do you like best about the product?
Glean makes finding answers effortless, I can ask natural questions and get direct, trustworthy summaries without hunting across SharePoint, Outlook, Teams, and docs. It consistently surfaces the right context, which saves me time and reduces back‑and‑forth with teammates.
What do you dislike about the product?
Glean delivers strong value, but better transparency, finer controls over sources, and smoother sharing would make it feel faster and more trustworthy for complex or high‑stakes work.
What problems is the product solving and how is that benefiting you?
By reducing knowledge fragmentation, Glean centralizes answers across our core tools so I spend less time searching and more time executing. It cuts decision latency and ownership ambiguity by quickly surfacing owners, recent context, and past decisions, and combats version sprawl by pointing to the most current source of truth. It minimizes context switching and duplicative work by consolidating research and exposing prior work I can reuse, speeds onboarding to new workstreams by rolling up history and key artifacts, improves stakeholder alignment with shareable, source-backed answers, and boosts meeting efficiency by consolidating relevant updates and links, ultimately accelerating cycle time, reducing reworks, and improving consistency.
Ján J.
Effortless company-wide searches with Glean
Reviewed on Dec 09, 2025
Review provided by G2
What do you like best about the product?
Glean adds a new tab as a homepage in my Chrome browser and immediately shows me the things I am currently working on. Very intuitive usage. Using on daily basis.
What do you dislike about the product?
Tagging documents remains a manual task. When a document becomes obsolete, you need to notify Glean about its status.
What problems is the product solving and how is that benefiting you?
For a company-wide cross team searches. Looking for an HR process, getting to know the infrastructure, getting familiar with a new API. Everything is searchable with Glean.
Steven M.
Intuitive Knowledge Finder with Room for Improvement
Reviewed on Nov 27, 2025
Review provided by G2
What do you like best about the product?
I love how intuitive and easy to use Glean is, making my experience smooth and efficient. The ability of Glean to pull in specific resources and provide a comprehensive summary is incredibly handy, as it saves me time when accessing critical workplace knowledge. This feature allows me to quickly cross-reference and spot check for accuracy, ensuring the information I retrieve is reliable. Overall, Glean significantly improves my workflow by eliminating the need to sift through countless wiki pages and resources manually.
What do you dislike about the product?
Sometimes the search results don't get exactly what I need.
What problems is the product solving and how is that benefiting you?
I use Glean to search workplace knowledge, preventing me from digging through endless resources by providing quick access to needed information. It feels intuitive, easy to use, and pulls in resources for accuracy checking.
Computer Software
Glean: Fast Answers, But Sometimes Inaccurate
Reviewed on Oct 16, 2025
Review provided by G2
What do you like best about the product?
Glean is super helpful to get quick answers on various Questions
What do you dislike about the product?
Sometimes the answers are incorrect and the AI hallucinates.
What problems is the product solving and how is that benefiting you?
1) We have multiple products with lots of changes. Glean helps to keep me updated.
2) Helps with some of the common FAQ's.
2) Helps with some of the common FAQ's.
Computer & Network Security
One-stop Search Across Slack, Jira, and Confluence
Reviewed on Sep 22, 2025
Review provided by G2
What do you like best about the product?
The ability to search across all our workplace tools (Slack, Confluence, Jira, Gmail, Drive) from a single place saves me tons of time.
What do you dislike about the product?
Sometimes the search results take a few seconds to load, especially for older documents.
What problems is the product solving and how is that benefiting you?
1. Finding information spread across multiple tools (Slack, Jira, Confluence, Gmail, Drive, etc.) without wasting time searching each one separately
2. Breaking knowledge silos — earlier info was stuck in teams or tools, now it’s discoverable across the org.
2. Breaking knowledge silos — earlier info was stuck in teams or tools, now it’s discoverable across the org.