Unqork: The Leading Codeless as a Service Platform

In Unqork , I worked in different industries including insurance, banking sectors, pharmacy trials, and real estate. Currently, I am working on a financial investment project. Throughout these six projects in Unqork , we used it to integrate different systems, store databases, create workflows, case use cases workflows, and dynamic UIs, dashboards. We used almost all areas such as services and APIs, with most of them using data workflows where we manipulated data as per our requirements.

When I started working in Unqork, it was just entering the market. This is why we did not have proper predefined use cases in Unqork, and even now they are not fully available, only small snippets. We used these snippets, and from academic training and boot camp, we started developing small POCs before joining real-time projects. We developed cases based on experience and learned extensively. Based on our experiences, Unqork has also evolved significantly. Since 2021, there have been numerous changes in Unqork, including the designer portal, canvas, securities, and other features. We have implemented all new functionalities and features delivered by Unqork in quarterly patches.

Currently, I am working with a client where there is an agreement between the client and Unqork itself. Unqork provides software to the client under this agreement, and simultaneously, the Unqork product team uses this client environment as an early access environment. We are maintaining six projects - three completed and three in progress. They conduct experiments on live servers where applications are being used by different region users. The version I am using (71680) is not yet available in the market, as we have early access approximately six to seven months ahead.

Unqork provides everything by default as a tool. In the admin portal, we can configure everything related to module management, API management, roles, and groups immediately. We can maintain and manage services, databases, and almost everything in a single portal and tool. This is what I appreciate about Unqork. The platform has plugins, data workflows, and components, which we use extensively when approaching technical aspects.

The drag-and-drop functionalities in Unqork's developer portal are comprehensive. In the Unqork canvas, all components such as notepads, text areas, text fields, radio buttons, checkboxes, and drop-downs are provided without requiring code. Unqork provides default styling options, and if a project requires additional styling, it only needs minimal customization. Configurators do not need to write code for simple predefined elements in Unqork. This feature is similar to Pega, which I worked with in the past, but Unqork appears more advanced.

There are numerous areas for improvement in Unqork. For example, while they are replacing view grid with Vega grid, the Vega grid lacks certain features available in the view grid. In the view grid, we can have buttons against each row and events against each row event, which is not available in Vega grid.

Case management functionality is not currently available. Regarding versioning, while it is available to the market, it is not optimal. If versioning is deployed on any application, rolling back is not possible. When multiple people work on the same module in different versions or branches, merging can overwrite changes. The merging technology needs improvement in Unqork.

Connecting to the database is straightforward, but querying MongoDB  and getting results requires additional effort. Case management is still unavailable to the general market. We attempted to implement it but had to step back as it did not meet all business functionalities. The Vega versioning also presents development challenges despite business interest.

I received training in Unqork during the last quarter of 2020. I have over 4 years of experience in Unqork since 2021, and I am currently working on Unqork projects.

I have not personally encountered deployment issues, though some colleagues have faced challenges specific to their design style. Upon reviewing their code within my company, I found that these issues could be resolved through enhanced codes and configurations.

Regarding scalability, performance shows some lag when retrieving data, loading styling, and loading pages. The speed and performance when connecting with different systems can be improved. I reported these concerns to the product team during one-on-one calls with the Unqork product team.

On a scale, scalability rates at 8 or 8.5, with room for improvement of 1 to 1.5 points. The platform still needs to incorporate AI, voice technology, and service request technology. For customer care applications, call integration directly into the application rather than phone systems would be beneficial.

Unqork support is very effective. All requests raised have been addressed or received timely responses. The Unqork community portal and academy provide extensive information, with 60 to 70% of required information readily available. For additional inquiries, service requests receive prompt responses.

Positive

Anyone, including freshers, can learn and start practicing in Unqork. I would rate this solution 9 out of 10.

Unqork includes multiple tools within its UDLC toolkit portal. It provides a release management application where users can select modules, data collections, applications, and workflows for promotion. The promotion process is straightforward and easy to learn.

Infosys, my current company, provides support and development for Unqork. Some companies partner directly with Unqork for product-related support. When product issues arise, service requests can be handled either by direct Unqork team members or partner companies.

In Unqork terminology, the term 'configurator' is used instead of 'developer'. Configurators do not need to write code for predefined elements in Unqork. While this feature is similar to Pega, Unqork offers more advanced capabilities.

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I mostly work with Unqork  to develop internal applications, and right now, I'm working with JPMorgan in a department called Asset Wealth Management. We try to automate processes that were previously done manually through emails, SharePoint , and Excel, which can be error-prone and time-consuming. We aim to serve internal employees rather than client-facing applications.

Only one application I have developed is client-facing, but the traffic for that application is very low.

With Unqork , you can develop user interfaces easily, and it's mostly beneficial for developers and firms rather than at the client level. The drag-and-drop feature makes it very easy and fast to develop, which drastically reduces costs compared to regular coding technologies that require database purchases and maintenance. With Unqork, everything comes in a package, so there's no need to worry about databases, provided your firm is okay with the security standards they follow.

Unqork makes data integration very easy, especially in how you make API calls and retrieve data from external APIs. They simplify the process to the point where even a business person can learn to integrate with other systems using the integration system in the administration tab. As a business person, I just need to use the applications and integrations already provided in Unqork.

The areas of Unqork that need improvement include the UI, as data-driven applications in banks require displaying data effectively on forms and dashboards. When working with JPMorgan, the data structures stored in APIs present challenges in retrieving and displaying data. It is tough to understand the data workflows in Unqork and manipulate them, especially for someone without experience. The functionality for data manipulation is not straightforward, and the transforms component requires additional coding, which complicates API responsiveness and impacts user experience due to latency issues.

I have been using Unqork for nearly more than 1 1/2 years, with a break in between. Before this, I used it for 8 months, and now again, I am using the tool for around 6-7 months.

I would rate Unqork's stability as an 8, because whatever they promise is consistent and reliable until production. I do not see any instabilities regarding the features they promised.

I rate Unqork's scalability as a 3 or 4; it is not highly scalable. For applications facing around 1 lakh customers, it's better to avoid using Unqork due to significant data latency issues and limited control over optimizations for API calls.

I would rate the technical support for Unqork as a 9. We have a community where we can ask questions and usually receive support within 3-4 hours from other developers who can assist us.

Positive

I have worked with Core AI, another low-code platform, recently, about 3 months ago, alongside Unqork.

I would rate my experience with the initial setup of Unqork as a 10, because it is a cloud-based application. You can directly access it via any browser by entering the URL and land in the development environment without needing to download or set anything up.

Unqork is assisting with AI-driven projects for my customers through Gen  AI developments, but to be frank, I have never used that technology with AI. They are developing it, but it's not fully complete or widely used yet. We typically use our in-house AI to integrate by making API calls and then sending and receiving data.

As of now, with Persistent, I had one customer for whom we developed two applications, but unfortunately, they are not using either due to performance issues. This dates back to around 2021.

Now, I'm working with JPMorgan, where we have multiple in-house applications that everyone is using because they are not complex applications. We're using Unqork for systems such as ticketing, but I am also working on a more complex application that is still in the development phase.

I rate the pricing for Unqork as a 7. They should consider making their pricing more flexible, particularly for small applications where customers may only want to test if it works before committing further. In those cases, they shouldn't charge as much as they do for standard applications.

For JPMorgan, we have the license for approximately 2-3 crores per year, but I am not 100% sure since I haven't been involved in enterprise meetings for first-hand information.

Overall, I would rate Unqork 6.5 to 7 out of 10.

Public Cloud

Other

Mostly we build finance applications and insurance and finance. These days we stick to finance rather than insurance. In the beginning, we used to build insurance applications as well. That is all from the past experience I have.

What I appreciate best about Unqork  is the dynamic refresh feature. It refreshes the modules or whatever data dynamically. We can complete applications faster compared to other platforms such as Pega, Appian , or others. That is what I hear and what I have seen also. That is the biggest achievement we can accomplish using Unqork . I'm not criticizing other technologies but we can achieve results faster compared to other technologies. The security level is also good. The drag and drop functionality in Unqork is very nice actually. When compared with other technologies or BPM  technologies, it performs well. There is no need for technical experience or coding knowledge to work with Unqork. Users can easily learn from the documentation, debug, and develop.

I might have faced a problem with scalability. They are implementing a new version, which is not so good according to what I have heard from other configurers from other companies. Rather than moving to other versions, they should enhance the performance.

I have been using Unqork for more than three and a half years, approximately 3.6 years.

Sometimes we encounter issues, but not frequently. Unqork is very reliable most of the time, with rare exceptions. We have experienced issues that can be resolved within three to five days because they deploy developments monthly. Due to that reason, it might affect performance or technical aspects, but they can resolve it. From a data breach perspective, it does not get affected. Only the performance aspect gets affected. For stability, I would rate it a nine.

My impressions of the scalability of Unqork are positive regarding the development of code and configuration. The workflow method and the module-based methods are good features.

The support in terms of tickets we raise is good, but if there is an issue or breakdown in the environment, it takes some time for them to resolve the issue. Otherwise, they have a good supporting team.

Positive

Regarding the initial setup, I find it straightforward. We just need to connect with their team and ask for devops-related requirements. They can install it and implement things according to the company's needs.

Anyone can use Unqork. Every  month, there is a new improvement in performance, component enhancement, new components, technical aspects, features, and security. The only observation about Unqork technology is that initially they provide basic devops services. If you want to increase the service for performance, we need to raise a request. There are basic, primary, secondary, and enterprise versions. Based on the investment in Unqork servers, the response time varies. For their support, I would rate them between seven to eight. I would recommend this product to other people. My advice is that if organizations want low cost with good features and good productivity, they can use this technology. Overall, I rate Unqork a nine out of ten.

I am using Unqork  in the insurance and finance domain. I work in India, and most projects come from companies we term as 'onshore.' Currently, I am working with Transamerica, an insurance company, and previously, I worked for the Commonwealth Bank of Australia.

The major differences with Unqork  compared to other platforms include its drag-and-drop functionality, which makes it a low-code, no-code platform. Despite being launched in 2017 and having limited external documentation, it provides an internal platform for help. Unqork has partnered with MongoDB  for database support within applications. I can create a fully-fledged UI much faster compared to traditional coding. For example, what might take a day using conventional methods may only take an hour or two with Unqork.

There are few aspects that need improvement. I can't find any documentation or instructional videos on YouTube. Learning requires going through certifications that can take several months. There's also a community page, but it doesn't offer instant responses like AI-powered platforms. Another issue is with design compatibility; Unqork has its own styling which often conflicts with designs provided by clients, requiring custom CSS to adjust without disturbing the existing styles.

I have been working with Unqork for three years.

There were challenges like integrating certificates for SSO  and HTTP, but these were quickly resolved by the Unqork team, who are highly responsive through their Zendesk  ticket system.

I have been using Unqork for three years and have not faced any kind of stability issues. The only limitation is the lack of external documentation.

I haven't observed any scalability issues. Our projects contain multiple modules, and Unqork allows creating databases within its containers, offering great flexibility without any concerns.

The Unqork team is highly available and responsive. They offer solutions quickly, and I rate their technical support as excellent.

Neutral

Before working with Unqork, I have used low-code/no-code platforms like Bubble  UI, Workato , and Boomi  by Dell for previous projects.

The initial setup was straightforward. For basic tasks, all it takes is dragging and dropping components, making it very easy to use. Certificate integration is simple, requiring string input to update.

I have worked with other low-code/no-code platforms like Bubble  UI and Workato  but not as direct alternatives to Unqork.

I would rate Unqork around eight out of ten. It is a good platform, but the lack of external resources and documentation makes solving issues challenging. For API endpoints, Unqork requires manually checking modules, unlike the ease found in traditional coding. For these reasons, Unqork scores less in some areas despite its strengths in quick development and built-in resources.

Public Cloud

Other

I use Unqork  as a no-code, low-code tool to create dashboards, create APIs, and build complex applications.

The first valuable feature of Unqork  is its codeless architecture, which eliminates the need to write traditional code. It also has collaboration tools that help teams work together more effectively, speeding up problem-solving and development activities. Additionally, Unqork offers security monitoring, threat detection, and incident management, along with role-based access control to manage application access.

I suggest improving the role-based area, particularly the token management. Instead of sending tokens via email, they could be forwarded to a client authentication number. Additionally, handling of conditions in coding areas could be enhanced by eliminating the need for coding when dealing with multiple conditions.

I have been working with Unqork for around 3.2 years.

Deployment generally takes about two to three days after thorough testing. We first ensure that everything works well in lower environments before deploying to production and then to UAT.

I rate the stability of Unqork as seven. However, sometimes during testing, if there's a mistake in nested areas or with IF else conditions, it requires extra effort to diagnose issues. Improvements could also be made in creating dashboards.

I would rate scalability as six. Unqork needs improvements, especially as operations may halt unexpectedly during testing. Its speed may not match that of traditional programming activities, especially when dealing with front-end designs.

I would rate the technical support as five. While it's generally considered very good, it could still be improved.

Neutral

I was previously using SQL. As a fresher, I focused on SQL, but by the help of my manager, I got the opportunity to work with Unqork, which I've been pleased with.

I would give the initial setup experience an eight. Even with some coding background, I found Unqork flexible and easy to work with, which encourages me to advance in this technology.

Only one person is generally needed for deployment activities, which take around one hour.

Unqork's pricing is premium. It's structured on a per-user, per-month basis with tiered plans depending on features and scale. This price is seen as justified and offers good value for money.

I mainly focus on no-code tools, specifically Unqork and power automation. Although I started practicing power automation, manual testing still requires more development skills.

Overall, I rate Unqork as eight. I would recommend it, especially to those without coding backgrounds. It provides opportunities for them to grow in this technology.

On-premises