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    Actual Assistant

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    Actual Assistant is an AI workforce and contractor operating platform that helps businesses manage customer communication, sales follow-up, operations, marketing, and business intelligence from one connected system.

    Overview

    Actual Assistant is an AI workforce and contractor operating platform designed to help businesses automate and coordinate the work that happens across customer communication, sales, operations, marketing, and management.

    The Actual Assistant AI Workforce brings specialized AI assistants and business tools together in one connected environment. Capabilities include AI-powered customer communication and follow-up, Contractor Navigator CRM, automated marketing and social content, estimating and lead capture, outreach, operational intelligence, business intelligence, and workflow automation.

    Each customer receives an organization-specific Actual Assistant environment configured through Company DNA and governed through Owner Controls. This allows the workforce to operate using the customers business identity, terminology, operating preferences, permissions, and purchased entitlements while maintaining centralized administrative control.

    Actual Assistant is delivered as SaaS. Customers purchasing through AWS Marketplace are securely registered with Actual Assistant and provisioned into the same production platform and onboarding system used by Actual Assistant customers, with AWS Marketplace serving as the commercial and billing channel.

    Highlights

    • AI workforce for customer communication, sales follow-up, operations, marketing, and business intelligence in one connected platform.
    • Contractor-focused automation including CRM, AI voice and SMS follow-up, estimating, outreach, marketing, and operational intelligence.
    • Company-specific onboarding through Company DNA and Owner Controls gives each business a workforce configured around its identity, processes, permissions, and purchased capabilities.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Actual Assistant

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Actual Assistant AI Workforce
    Complete Actual Assistant AI Workforce subscription for one customer organization, including access to the contracted Actual Assistant workforce capabilities and services.
    $23,100.00

    AI Insights

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    Dimensions summary

    This listing bills through a single contract dimension measured in units. Each unit covers a complete Actual Assistant AI Workforce subscription for one customer organization. The subscription includes access to the contracted workforce capabilities and services. Because pricing is one unit per organization, you buy based on how many organizations you cover rather than selecting separate tiers or add-ons. There are no instance sizes or usage-based charges in this Marketplace listing. You scale by adding units for additional organizations under the same contract structure.

    Top-of-mind questions for buyers

    One unit covers a complete AI Workforce subscription for a single customer organization. It includes access to the contracted workforce capabilities and services for that one organization. If you run multiple separate organizations, you add a unit for each one under the same contract.
    The workforce can include roles such as administrative, sales, marketing, operations, business development, weather analysis, and business intelligence. A coordinating layer helps these assistants share information and work together. Which capabilities apply depends on what you contract. Confirm specifics with the vendor.
    No. This Marketplace listing has no usage-based charges, instance sizes, or per-user metering. You pay per unit, where each unit covers one organization. Your cost changes only when you add units for additional organizations. Nothing accrues from activity volume within an organization.
    www.actualassistance.com
    Helpful?

    Vendor refund policy

    All fees paid for Actual Assistant are non-refundable. We do not provide refunds or credits for partial months, unused services, cancellation, or termination. For questions regarding billing or this refund policy, contact support@actualassistance.com .

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Actual Assistant provides customer support for onboarding, account configuration, platform access, and technical issues.

    Support email: support@actualassistance.com 

    Customers purchasing through AWS Marketplace receive support directly from Actual Assistant for the Actual Assistant platform and their provisioned organization environment.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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