Listing Thumbnail

    Aisera Assistant

     Info
    Sold by: Aisera 
    Deployed on AWS
    A Proactive AI Assistant for the Enterprise

    Overview

    Play video

    Aisera delivers an enterprise and heterogenous Aisera Assistant that empowers users with a personal companion to supercharge productivity by answering questions, analyzing data, and getting work done. It harnesses domain-specific LLMs that are grounded in customer data and offers customizable prompts, skills, and workflows to make every interaction smarter and more accurate, provides proactive recommendations, and gets work done. Built on a TRAPS framework (Trust, Responsible, Auditable, Privacy, and Security), it meets the stringent data governance requirements of any organization. Our AI Assistant increases productivity by 80% and reduces costs by 90% by completing user tasks instantly.

    Aisera uses AWS cloud computing and infrastructure to operate our SaaS offerings of Aisera Assistant, AI Voice Bot, AI Search and Aisera Agent Assist

    Together with AWS, Aisera offers enterprise flexible deployment models that include hosted SaaS and private VPC.

    Features:

    Enterprise-wide AI Assistant: Provide a unified interface for user requests across multiple domains, channels, and languages so that users no longer need to interact with different bots across various apps.

    Agentic AI Models for Task Execution: Speed up development time with Agentic AI models for answer, content, workflow, and code generation, as well as summarization and next-best actions.

    Customizable Prompts and Skills: Deliver relevant responses while limiting bias and toxicity by developing, testing, and fine-tuning AI prompts with Prompt Studio. Create context-aware skills that help users get work done using prompts and workflows.

    Proactive Actions with Workflow & Events Studio: Proactively notify users with insights, alerts, and recommendations and automate tasks for deep user engagement with 3000+ pre-built workflows or build flows in Workflow Studio.

    500+ Pre-built Integrations: Integrate with 500+ backend SaaS applications seamlessly, automate tasks, and retrieve information with out-of-the-box reports and dashboards.

    Please email info@aisera.com  to discuss an AWS MP private offer.

    Highlights

    • Increase User Productivity with Aisera Assistant
    • Boost Accuracy by Fine-Tuning Prompts
    • Save Time for Users Using Aisera's AI Worfklow Builder

    Details

    Sold by

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Trust Center

    Trust Center
    Access real-time vendor security and compliance information through their Trust Center powered by Drata. Review certifications and security standards before purchase.

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Aisera Assistant

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    30 Day Free Trial
    30 day free trial up to 50 users.Priced per user.
    $0.00
    Up to 1000 users
    Priced per user. Up to 1000 users on 1 ticketing/knowledge system
    $1.00
    Up to 10000 users
    Priced per user. Up to 10000 users on 1 ticketing/knowledge system
    $1.00

    Vendor refund policy

    Please contact for refund policy.

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly

    Accolades

     Info
    Top
    25
    In IT Support, Customer Support
    Top
    10
    In Intelligent Automation
    Top
    10
    In Human Resources, Customer Support, Sales & Marketing

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    14 reviews
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    AI Model Architecture
    Utilizes domain-specific Large Language Models (LLMs) grounded in customer data for intelligent task execution
    Integration Capabilities
    Supports seamless integration with 500+ backend SaaS applications through pre-built connectors
    Workflow Automation
    Enables proactive task automation and workflow generation using Workflow & Events Studio with 3000+ pre-built workflows
    Prompt Engineering
    Provides customizable AI prompts and skills with Prompt Studio for context-aware and bias-limited interactions
    Security Framework
    Implements TRAPS framework covering Trust, Responsible, Auditable, Privacy, and Security principles for enterprise data governance
    AI Reasoning Engine
    Utilizes a combination of public and proprietary language models to understand employee requests and build multi-step execution plans
    Enterprise System Integration
    Natively integrates with hundreds of enterprise systems across platforms like Salesforce, Workday, and SAP
    Conversational AI Development
    Provides Creator Studio for developers to build custom integrations and conversational AI use cases
    Knowledge Management
    Generates employee-facing knowledge grounded in enterprise data through Knowledge Studio
    Cross-Departmental Support
    Enables unified search and support capabilities across IT, HR, Finance, and other organizational departments
    Multi-Agent Orchestration
    Enables deployment, management, and governance of heterogeneous AI assistants and agents across hybrid cloud environments with seamless collaboration capabilities
    Enterprise AI Integration
    Connects with multiple proprietary and third-party AI models and automation tools from 100+ enterprise applications using flexible integration mechanisms
    Low-Code Agent Development
    Provides software development kit (SDK) with tools, documentation, and code samples for building custom AI agents using low-code to pro-code approaches
    Workflow Automation
    Optimizes complex business processes and reduces manual workflows by integrating with existing systems and enterprise applications
    Foundation Model Access
    Leverages generative AI solution with multiple foundation models while maintaining enterprise-grade security, governance, and compliance standards

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 AWS reviews
    No customer reviews yet
    Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.