Sold by: CelonisÂ
Deployed on AWS
The Celonis Platform is the connective tissue of your enterprise.
Overview
Since 2011, Celonis has helped thousands of the world's largest and most esteemed companies yield immediate cash impact, radically improve customer experience, and reduce carbon emissions. Its Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes. For the first time, everyone in an organization has a common language for how the business runs, visibility into where value is hiding, and the ability to capture it.
1 - Connect your processes
Celonis uses the valuable process data from the systems that teams use day-to-day to execute processes. It pulls this data from ERPs and CRMs to Excel and uses process mining technology to turn that data into a living, system-agnostic digital twin of your end-to-end processes.
2 - Understand your processes
Celonis gives you real-time process observability - capturing every movement of every in-flight process end-to-end across the enterprise, going beyond just static transparency into what's happening in your processes. It helps you to make sense of that data by using specialized process improvement knowledge built up from thousands of implementations over the last decade and AI algorithms to show you where value is hiding in your processes. The platform is also home to tools that empower people across the organization with easy-to-action insights, and to effectively deploy technologies like AI and automation to improve your processes.
3 - Orchestrate your processes
The intelligence Celonis provides enables you to orchestrate your processes: providing the right decision support to your teams to take the right actions, triggering individual workflows or process steps based on intelligent process insights, and feeding into other technologies your teams use to make them even more effective. Our process intelligence platform connects you to your processes, your teams to each other, and emerging technologies to your business fast.
The Celonis platform includes AgentC, a suite of AI agent tools, integrations, and partnerships that allows customer to integrate Celonis with Amazon Bedrock and equip Bedrock Agents with critical process context to deploy the agents on companies core business processes more effectively.
Highlights
- The Celonis Platform powers all facets of Process Intelligence, including real-time data ingestion, process and task mining, planning and simulation, visual and daily management, and action flows
- For custom orders through private offers or proof of concepts please reach out to your Celonis AE or contact us at Celonis Sales <sales@celonis.de>.
Details
Sold by
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
Celonis Platform | $0.01 |
Vendor refund policy
no refund
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
All Celonis customers will have access to our comprehensive pre-sales support, implementation, and post-sales support and advisory. Moreover, access to the latest Process Mining and Automation technology and role-based training tracks. Please contact sales@celonis.de for further queries.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Celonis
By IBM Software
By Alteryx
Top
10
In Data Analysis, Intelligent Automation
Top
100
In Analytics
Top
10
In Data Preparation, ML Solutions, Business Intelligence & Advanced Analytics
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Process Mining Technology
Advanced process mining technology that creates a system-agnostic digital twin of end-to-end enterprise processes by extracting data from multiple systems
AI-Powered Process Analysis
Specialized AI algorithms that analyze process data to identify hidden value opportunities and provide actionable process improvement insights
Real-Time Process Observability
Captures and monitors every movement of in-flight processes across the enterprise in real-time, providing comprehensive process transparency
Process Orchestration Capabilities
Enables intelligent process decision support, workflow triggering, and integration with emerging technologies for enhanced process management
AI Agent Integration
Suite of AI agent tools and integrations that enable contextual deployment of AI agents across core business processes, including compatibility with Amazon Bedrock
Data Preparation
Automated AI-driven data blending and table optimization for model creation
Data Exploration
AI-powered trend discovery and insight generation with real-time analysis capabilities
Data Visualization
Advanced visualization creation with interactive dashboard and reporting tools
Machine Learning Integration
Embedded machine learning algorithms for predictive analytics and insight generation
Mobile Analytics
Cross-platform mobile application for accessing and analyzing data insights remotely
Data Workflow Automation
Drag-and-drop interface with 300+ analytic building blocks for creating and automating data workflows
Machine Learning Capabilities
Automated machine learning (AutoML) and feature engineering for high-value data science use cases
Cloud-Native Analytics Platform
Browser-based, cloud-native experience for building and automating data pipelines with reduced technical complexity
AI-Powered Insights Generation
AI capabilities for generating quick insights through dashboards and storytelling across organizational data
Enterprise Data Governance
Scalable workflow sharing and management with comprehensive enterprise-level security and governance features
Standard contract
No
No
No
Customer reviews
4
2 ratings
2 AWS reviews
|
320 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Partha G.
Excellent Process Mining Tool
Reviewed on Jun 17, 2025
Review provided by G2
What do you like best about the product?
Its a great Process Mining Tool which provides visual flow to Management for any deviation in process
What do you dislike about the product?
Its not user friendly compared to competition and doesn't have plug and play feature in ERP
What problems is the product solving and how is that benefiting you?
Trying to do process mining to extract deviation with End Goal as harmonizing Business process
Raj Jaysing
Process modeling capabilities greatly improve efficiency and provide insightful analysis
Reviewed on May 22, 2025
Review from a verified AWS customer
">
What is our primary use case?
I am calling from PeerSpot, a review website for enterprise technical tools, to ask for feedback. We will make an article on our website from this feedback and publish it so other people who are considering using the tools can have a better understanding of what the tool is about and what they should expect. I have experience with some BPMÂ tools, which are business process management tools, not mining tools.
I would like to list the tools I have tried before describing my experience with Celonis . First, I tried Celonis CPM (Celonis Process Management). Then I had SAP Signavio Process Manager , followed by GBTec BIC, and the fourth one is Prime BPM .
GBTec is the company name, and BIC is the tool name. All four tools mentioned are with respect to BPMÂ .
Celonis is available on the PeerSpot website in the process mining category, not the BPMÂ category. The BPM category on PeerSpot is not properly defined, as there are some issues with categorization.
What is most valuable?
In my Celonis experience, it is easy to use and has higher AI capabilities. The AI capabilities allow me to reduce the timeline for process modeling.
Overall, process modeling is streamlined due to these capabilities.
What needs improvement?
Celonis is good, but it is not comfortable for the India market. I am from India, and the Celonis CPMÂ is not compatible with our country's cybersecurity policy.
This lack of compatibility is a major setback for us. I touched upon this issue with the CPM regional manager, but we could not make a deal due to the cybersecurity constraints.
Celonis is not compatible with the policies that we have, not the tools we are using. It doesn't support them due to policy constraints.
How are customer service and support?
Since we could not proceed further, I cannot comment on the technical support, but the marketing part was excellent.
I haven't tried to contact Celonis technical support to ask them questions regarding the issue.
How would you rate customer service and support?
Which other solutions did I evaluate?
In terms of pricing, Celonis is on the same level as SAP Signavio, with not much difference, but with better capabilities.
What other advice do I have?
I tried four tools including CPM (Celonis Process Management), as Celonis has their own BPM tool. I recently procured CPM.
For the analysis part, I would rate Celonis four out of five because it generates a detailed Excel report when I enter the activity-wise cost, time, and value. It provides a complete overview of the per event cost and the total cost, allowing me to simulate processes. When I streamline a process, I work on multiple scenarios such as reducing time and cost while modeling multiple charts. It shows how much time I've reduced and how much value I've saved.
We didn't make a deal with them due to the cybersecurity issues. For the India market, I would not recommend Celonis, but for markets outside India, I would recommend it.
Overall, I am satisfied with Celonis; it's just unfortunately not compatible with the policies of India. I would rate Celonis eight out of ten.
T S.
Colonis - Great help for Process Optimization
Reviewed on Apr 25, 2025
Review provided by G2
What do you like best about the product?
We gained the maximum control of our system through Celonis. It helped us a great way to deal with the internal process optimization.
What do you dislike about the product?
Sometimes system can lag due to the server issues.
What problems is the product solving and how is that benefiting you?
Celonis is optimizing our overall processes everyday by providing us AI powered solutions. Before Celonis, we had to do all the processes manually.
Famida Y.
A Powerful Process Management Tool
Reviewed on Apr 25, 2025
Review provided by G2
What do you like best about the product?
Celonis really helped with our business modelling specially with the Onboarding process. It also helped us a lot with our organizational structure development.
What do you dislike about the product?
Customer support might be difficult to reach sometimes as they handle lots of customers at the same time.
What problems is the product solving and how is that benefiting you?
We were struggling with the organizational structure and the onboarding process. But with Celonis, we were able to solve these issues very smoothly.
Information Services
Powerful insights & process clarity
Reviewed on Apr 25, 2025
Review provided by G2
What do you like best about the product?
Celonis provides powerful insights through process mining, enabling smarter, faster decisions. Its user-friendly interface and automation capabilities drive real business value and continuous improvement.
What do you dislike about the product?
The platform has a learning curve for beginners, but once mastered, it becomes incredibly intuitive and impactful.
What problems is the product solving and how is that benefiting you?
Celonis helps identify inefficiencies and bottlenecks in our processes, allowing us to optimize operations, reduce costs, and improve performance. The real-time insights and automation drive smarter decisions and measurable business impact.