
Overview

Product video
F5 Silverline Managed WAF service delivers As A Service enterprise-grade protection for your business and IT web applications leveraging industry-leading WAF technology used by most Fortune 500 global companies. F5 Silverline Managed WAF supports customers' security compliance programs, lowers data compromise risks, fraud or service disruptions.
Compared to its competitors, F5 WAF technology demonstrated superior results with 99.89% efficacy rating under 3rd party testing. With the support of the F5 Silverline SOC analysts, customers are able to achieve and maintain their required levels of protection, while minimizing the risks of false positives.
F5 Silverline Managed WAF leverages multi-level security protections with Threat Intelligence capabilities, WAF policies, custom profiles and iRules to detect, alert and prevent/block human-driven or botnet attacks; mitigate a threat of network DDOS. Machine learning and advanced application profiling enables the F5 Silverline SOC in collaboration with the customers' application experts to fine-tune security policies and protect against zero-day APTs aimed to compromise customer's applications and the data.
Customers get access to Silverline SOC analysts directly for support and to Silverline Portal to obtain real-time or historical information on attacks and attackers, actions performed by F5 Silverline WAF, protection policies and much more. F5 Silverline Managed WAF service easily integrates with customer's SIEM.
Highlights
- Industry leading web application firewall (WAF) technology delivered as a managed cloud service
- Expertise of F5 Silverline global SOC for WAF implementation, management and support.
- Highly resilient and scalable service with inherent DDOS protection.
Details
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Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Silverline WAF Tier 1 - AMER | 2 FQDN/10Mbps - AMER | $81,894.96 |
Silverline WAF Tier 1 - EMEA | 2 FQDN/10 Mbps - EMEA | $85,989.71 |
Silverline WAF Tier 1 - APCJ | 2 FQDN/10Mbps - APCJ | $86,808.66 |
Silverline WAF Tier 2 - AMER | 5 FQDN /20Mbps - AMER | $106,736.96 |
Silverline WAF Tier 2 - EMEA | 5 FQDN/20Mbps - EMEA | $112,073.81 |
Silverline WAF Tier 2 - APCJ | 5 FQDN/20 Mpbs - APCJ | $113,141.18 |
Silverline WAF Tier 3 - AMER | 10 FQDN /20 Mbps - AMER | $120,054.96 |
Silverline WAF Tier 3 - EMEA | 10 FQDN /20 Mbps - EMEA | $126,057.71 |
Silverline WAF Tier 3 - APCJ | 10 FQDN/20 Mbps - APCJ | $127,258.26 |
Silverline WAF Tier 4 - AMER | 20 FQDN / 50 Mbps- AMER | $178,614.96 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
https://portal.f5silverline.com (866) 329-4253 or +1 (206) 272-7969
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.


Standard contract
Customer reviews
Manages network threats and supports application control with ease
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
How was the initial setup?
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Enables centralized management and effective security against top attacks
What is our primary use case?
I use F5 Silverline Managed Services for application delivery and security. I have extensive experience with products like LTM (application delivery controller), GTM (global traffic load balancing), ASM, and APM . These products enable me to distribute back-end server traffic, customize and control HTTP headers, and provide security measures like health checks and DNS security.
What is most valuable?
F5 Silverline offers load balancing, flexibility, and reliability. It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting. It is effective at mitigating DDoS attacks where a profile can be created and applied to virtual servers.
What needs improvement?
Improvements could include the creation of highly optimized profiles, optimization deployments, and compression profiles for better performance.
For how long have I used the solution?
I have been using F5 solutions for 15 years.
What do I think about the stability of the solution?
The stability of the solution is very good.
What do I think about the scalability of the solution?
The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.
How are customer service and support?
Sometimes tech support can be slow. They take more time assigning engineers to complex issues, however, they resolve the issues by joining me to fix them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I also work with Fortinet solutions.
How was the initial setup?
The setup of F5 Silverline Managed Services is straightforward and easy. One person is enough for installation, however, for high availability, deploying two devices as active-standby or active-active is better.
What was our ROI?
Using F5 results in time and cost savings, estimating a return on investment of 100%.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive, however, the quality and performance are good.
Which other solutions did I evaluate?
I work with Fortinet solutions, specifically FortiGate , FortiAnalyzer, and FortiManager.
What other advice do I have?
For comparison, I prefer F5 over Fortinet because of its simplicity in operation and administration. I have been working with F5 for about ten years, and its support is professional.Â
Overall, I would rate F5 Silverline Managed Services at nine out of ten.
Which deployment model are you using for this solution?
Good for Web Application Firewall (WAF) and straightforward setup
What is our primary use case?
We use it for thing application deployment for our application, which is known as CBN. Most of the traffic is put to Silverline.
What is most valuable?
We only use for Web Application Firewall (WAF). We only did one.
What needs improvement?
There is room for improvement in the stability of the solution.Â
For how long have I used the solution?
I have been using this solution for two years.Â
We use the latest version because we use SaaS.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.Â
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten.Â
How was the initial setup?
The initial setup is straightforward.Â
What other advice do I have?
Overall, I would rate the solution an eight out of ten.Â
Which deployment model are you using for this solution?
A reasonably priced product with a good UI, but the navigation is difficult, and the support team takes a long time to respond
What is our primary use case?
We use the solution for protection from Layer 3, Layer 4, and Layer 7 DDoS attacks and for web application firewalls.
What is most valuable?
The product’s UI is easy to understand.
What needs improvement?
Since we use the solution’s cloud, the product has more control over the back end. The customer will not have control. It is part of the product’s feature. When we get more complex requirements or if we want to write more complex tools, the support team will have the visibility to write them because they have control.
The navigation is difficult to use. The navigation should be improved. Other products are quite straightforward. If I try to implement a new application and do an onboarding, it is not very easy. We must go to one feature, inside which there will be more features. It should be simplified, and a menu should be provided.
For how long have I used the solution?
I have been using the solution for more than two years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable. More than 100 people use the solution in our organization.
How are customer service and support?
Support is not good. The team takes a long time to respond.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was easy. The solution has good documentation for the initial setup. F5 also provided us with support.
What's my experience with pricing, setup cost, and licensing?
The product’s pricing is reasonable.
What other advice do I have?
As a customer, if we need more control, then we should choose F5 ASM. We use multiple applications and products. We use the tool for corporate applications because it fulfils our requirements. I will recommend the solution. If it fulfils your requirement, you can definitely go ahead and use it. Overall, I rate the tool a seven out of ten.