Category: Customer Solutions

In this post, we explore how Cara, built in cooperation with AWS, addresses these challenges. We walk through the technical design decisions and the AWS services that support the solution. We also share measurable outcomes Cara has delivered for enterprise brokerages.

In this post, you learn how Stripe built a production-grade AI agent system for financial compliance. We cover the technical architecture of Stripe’s ReAct agent framework and the infrastructure decisions behind a dedicated agent service. We also discuss the role of human oversight in maintaining accountability, and key lessons about task decomposition, orchestration patterns, and cost optimization through prompt caching. By the end, you will understand how to design agentic systems that scale compliance operations without compromising quality or auditability.

In this post, we walk through how Huntington built a scalable AWS solution to detect and redact Personally Identifiable Information (PII) and Payment Card Industry (PCI) data from over 400 million documents, reducing processing time from years to just a few months while achieving 95%+ redaction accuracy.

In this post, we demonstrate the architecture and approach Loka used to solve a common frustration: robotic, slow voice assistants that cause customers to hang up, damaging brand reputation and driving up support costs.

In this post, you will learn how Ampersend built a pay-per-intelligence routing layer on top of Amazon Bedrock AgentCore Payments. AI agents autonomously route tasks to the most effective model, pay per request, and operate within spending budgets. You will also see how the two-hop payment pattern works end-to-end and how to get started with your own implementation.

In this post, we walk through the problem space, our architecture on Amazon Bedrock and Amazon OpenSearch Serverless, the evaluation methodology we built on OpenStreetMap ground truth, four experiments that compared embedding models, fusion strategies, captioning, and search methods, and the practical guidance you can apply when building a similar system. You’ll learn which design choices move the needle for geospatial semantic search, including why Amazon Nova Multimodal Embeddings delivered the highest F1 scores across both benchmark queries in our evaluation. The work described here evolved into Vexcel Intelligence, a searchable imagery product.

This post shows how to enable Adobe Marketing Agent for Amazon Quick using a Model Context Protocol (MCP). We walk you through how to configure the integration, authenticate using your Adobe credentials, and get the latest insights in Amazon Quick. The sample workflow returns audience rankings, loyalty segment summaries, journey usage, and conflict recommendations.

This post shows how to build a custom meeting prep and follow-up assistant using Amazon Quick and Cisco Webex MCP servers. From a single prompt, the agent finds an upcoming Webex meeting, reviews prior meeting summaries and transcripts, and pulls related Vidcast highlights and transcript context. It then searches Webex message threads for unresolved follow-ups and creates a concise prep brief. After the meeting, the same assistant can summarize the discussion and identify action items. It can also find related Vidcast updates and draft a follow-up message for the right Webex space.

This post outlines the development of a cost-effective and scalable intelligent document processing pipeline on AWS, powered by Amazon Bedrock and its features. BDA is a managed service within Amazon Bedrock that automates the extraction of insights from documents. We demonstrate how BDA extracts and analyzes document content, while Strands Agent hosted on Amazon Bedrock AgentCore Runtime coordinate specialized processing tasks, and Amazon Bedrock Knowledge Base enable contextual understanding across multiple documents. By combining these capabilities within a unified architecture, organizations can transform their document processing workflows with minimal development effort.

In this post, you build an AI-powered equipment repair assistant using Amazon Bedrock AgentCore that helps farmers and field technicians diagnose equipment problems, identify required parts, and access manufacturer-approved repair procedures through natural language. The solution uses AgentCore Runtime with the Strands Agents SDK, Amazon Nova 2 Lite as the foundation model, Amazon Bedrock Knowledge Base for retrieval-augmented generation (RAG), and AgentCore Memory for conversation persistence.