Category: Intermediate (200)

Today, gaining customer loyalty cannot be a one-off thing. A brand needs a focused and integrated plan to retain its best customers—put simply, it needs a customer loyalty program. Earn and burn programs are one of the main paradigms. A typical earn and burn program rewards customers after a certain number of visits or spend. […]

If you’ve had the opportunity to build a search application for unstructured data (i.e., wiki, informational web sites, self-service help pages, internal documentation, etc.) using open source or commercial-off-the-shelf search engines, then you’re probably familiar with the inherent accuracy challenges involved in getting relevant search results. The intended meaning of both query and document can […]

Designing and building an intelligent conversational interface is very different than building a traditional application or website. These best practices for Amazon Lex interaction models will help you develop those new skills as you design and optimize your next bot.

This post is co-written by Hesham Fahim from Thomson Reuters. Thomson Reuters (TR) is one of the world’s most trusted information organizations for businesses and professionals. It provides companies with the intelligence, technology, and human expertise they need to find trusted answers, enabling them to make better decisions more quickly. TR’s customers span across the […]

Customer service interactions often contain personally identifiable information (PII) such as names, phone numbers, and dates of birth. As organizations incorporate machine learning (ML) and analytics into their applications, using this data can provide insights on how to create more seamless customer experiences. However, the presence of PII information often restricts the use of this […]

Launched at AWS re:Invent 2021, Amazon SageMaker Ground Truth Plus helps you create high-quality training datasets by removing the undifferentiated heavy lifting associated with building data labeling applications and managing the labeling workforce. All you do is share data along with labeling requirements, and Ground Truth Plus sets up and manages your data labeling workflow […]

Amazon Kendra is a highly accurate and simple-to-use intelligent search service powered by machine learning (ML). Amazon Kendra offers a suite of data source connectors to simplify the process of ingesting and indexing your content, wherever it resides. Valuable data in organizations is stored in both structured and unstructured repositories. An enterprise search solution should […]

Amazon Kendra is a highly accurate and simple-to-use intelligent search service powered by machine learning (ML). Amazon Kendra offers a suite of data source connectors to simplify the process of ingesting and indexing your content, wherever it resides. Valuable data in organizations is stored in both structured and unstructured repositories. An enterprise search solution should […]

The last few years have seen a tremendous paradigm shift in how institutional asset managers source and integrate multiple data sources into their investment process. With frequent shifts in risk correlations, unexpected sources of volatility, and increasing competition from passive strategies, asset managers are employing a broader set of third-party data sources to gain a […]

Today, we’re happy to announce updates to our Amazon SageMaker Experiments capability of Amazon SageMaker that lets you organize, track, compare and evaluate machine learning (ML) experiments and model versions from any integrated development environment (IDE) using the SageMaker Python SDK or boto3, including local Jupyter Notebooks. Machine learning (ML) is an iterative process. When solving […]