Category: Financial Services

This post demonstrates how integrating an Amazon Bedrock streaming API with AWS AppSync subscriptions significantly enhances AI assistant responsiveness and user satisfaction. By implementing this streaming approach, the global financial services organization reduced initial response times for complex queries by approximately 75%—from 10 seconds to just 2–3 seconds—empowering users to view responses as they’re generated rather than waiting for complete answers.

In this post, we present a centralized Model Context Protocol (MCP) server implementation using Amazon Bedrock that provides shared access to tools and resources for enterprise AI workloads. The solution enables organizations to accelerate AI innovation by standardizing access to resources and tools through MCP, while maintaining security and governance through a centralized approach.

This post is co-written with Sergio Zavota and Amy Perring from NewDay. NewDay has a clear and defining purpose: to help people move forward with credit. NewDay provides around 4 million customers access to credit responsibly and delivers exceptional customer experiences, powered by their in-house technology system. NewDay’s contact center handles 2.5 million calls annually, […]

In this post, we walk through how to build a multi-agent investment research assistant using the multi-agent collaboration capability of Amazon Bedrock. Our solution demonstrates how a team of specialized AI agents can work together to analyze financial news, evaluate stock performance, optimize portfolio allocations, and deliver comprehensive investment insights—all orchestrated through a unified, natural language interface.

Lumi is a leading Australian fintech lender empowering small businesses with fast, flexible, and transparent funding solutions. They use real-time data and machine learning (ML) to offer customized loans that fuel sustainable growth and solve the challenges of accessing capital. This post explores how Lumi uses Amazon SageMaker AI to meet this goal, enhance their transaction processing and classification capabilities, and ultimately grow their business by providing faster processing of loan applications, more accurate credit decisions, and improved customer experience.

In this post, we demonstrate how Octus migrated its flagship product, CreditAI, to Amazon Bedrock, transforming how investment professionals access and analyze credit intelligence. We walk through the journey Octus took from managing multiple cloud providers and costly GPU instances to implementing a streamlined, cost-effective solution using AWS services including Amazon Bedrock, AWS Fargate, and Amazon OpenSearch Service.

In this post, we share how we modernized Rocket Companies’ data science solution on AWS to increase the speed to delivery from eight weeks to under one hour, improve operational stability and support by reducing incident tickets by over 99% in 18 months, power 10 million automated data science and AI decisions made daily, and provide a seamless data science development experience.

The mission of Rich Data Co (RDC) is to broaden access to sustainable credit globally. Its software-as-a-service (SaaS) solution empowers leading banks and lenders with deep customer insights and AI-driven decision-making capabilities. In this post, we discuss how RDC uses generative AI on Amazon Bedrock to build these assistants and accelerate its overall mission of democratizing access to sustainable credit.

In this post, we discuss how FMs can reliably automate the classification of insurance service emails through prompt engineering. When formulating the problem as a classification task, an FM can perform well enough for production environments, while maintaining extensibility into other tasks and getting up and running quickly. All experiments were conducted using Anthropic’s Claude models on Amazon Bedrock.

In this blog post, we explore a client services agent assistant application developed by the London Stock Exchange Group (LSEG) using Amazon Q Business. We will discuss how Amazon Q Business saved time in generating answers, including summarizing documents, retrieving answers to complex Member enquiries, and combining information from different data sources (while providing in-text citations to the data sources used for each answer).