Category: Artificial Intelligence

This post presents architectural strategies and a scalable framework that helps organizations manage multi-tenant environments, automate consistently, and embed governance controls as they scale their AI initiatives with SageMaker Unified Studio.

In this post, we’ll look at Amazon Bedrock pricing through the lens of a practical, real-world example: building a customer service chatbot. We’ll break down the essential cost components, walk through capacity planning for a mid-sized call center implementation, and provide detailed pricing calculations across different foundation models.

Released on August 5, 2025, OpenAI’s GPT-OSS models, gpt-oss-20b and gpt-oss-120b, are now available on AWS through Amazon SageMaker AI and Amazon Bedrock. In this post, we walk through the process of fine-tuning a GPT-OSS model in a fully managed training environment using SageMaker AI training jobs.

In this post, we discuss how DTDC and ShellKode used Amazon Bedrock to build DIVA 2.0, a generative AI-powered logistics agent.

This post explores a practical collaboration, integrating Salesforce Agentforce with Amazon Bedrock Agents and Amazon Redshift, to automate enterprise workflows.

In this post, we share how we built Account Plan Pulse, a generative AI tool designed to streamline and enhance the account planning process, using Amazon Bedrock. Pulse reduces review time and provides actionable account plan summaries for ease of collaboration and consumption, helping AWS sales teams better serve our customers.

In this post, we show how to process multi-page documents with a human review loop using Amazon Bedrock Data Automation and Amazon SageMaker AI.

Today, we are excited to announce the availability of Open AI’s new open weight GPT OSS models, gpt-oss-120b and gpt-oss-20b, from OpenAI in Amazon SageMaker JumpStart. With this launch, you can now deploy OpenAI’s newest reasoning models to build, experiment, and responsibly scale your generative AI ideas on AWS. In this post, we demonstrate how to get started with these models on SageMaker JumpStart.

Amazon Q Business is a fully managed, generative AI-powered assistant that helps enterprises unlock the value of their data and knowledge. With Amazon Q Business, you can quickly find answers to questions, generate summaries and content, and complete tasks by using the information and expertise stored across your company’s various data sources and enterprise systems. […]

In this post, we demonstrate how to track and analyze multi-tenant model inference costs on Amazon Bedrock using the Converse API’s requestMetadata parameter. The solution includes an ETL pipeline using AWS Glue and Amazon QuickSight dashboards to visualize usage patterns, token consumption, and cost allocation across different tenants and departments.