Category: Amazon Transcribe

In this post, we discuss how you can use AWS HealthScribe with Amazon Q Business to create a chatbot to quickly gain insights into patient clinician conversations.

In this post, we show you how to use Amazon Transcribe to get near real-time transcriptions of calls sent to Amazon Bedrock for summarization and sensitive data redaction. We’ll walk through an architecture that uses AWS Step Functions to orchestrate the process, providing seamless integration and efficient processing

In this post, we share how DPG Media is introducing AI-powered processes using Amazon Bedrock into its video publication pipelines. This solution is helping accelerate audio metadata extraction, create a more engaging user experience, and save time.

In this post, we demonstrate how Intact’s Call Quality solution used Amazon Transcribe and other AWS services to improve critical KPIs with AI-powered contact center call auditing and analytics.

In this post, we presented how to create a fully serverless voice-based contextual chatbot using Amazon Bedrock with Anthropic Claude.

In this post we describe how AWS generative AI solutions (including Amazon Bedrock, Amazon Q Developer, and Amazon Q Business) can further enhance TechOps productivity, reduce time to resolve issues, enhance customer experience, standardize operating procedures, and augment knowledge bases.

Today, physicians spend about 49% of their workday documenting clinical visits, which impacts physician productivity and patient care. Did you know that for every eight hours that office-based physicians have scheduled with patients, they spend more than five hours in the EHR? As a consequence, healthcare practitioners exhibit a pronounced inclination towards conversational intelligence solutions, […]

Information retrieval systems have powered the information age through their ability to crawl and sift through massive amounts of data and quickly return accurate and relevant results. These systems, such as search engines and databases, typically work by indexing on keywords and fields contained in data files. However, much of our data in the digital […]

In today’s digital landscape, the demand for audio and video content is skyrocketing. Organizations are increasingly using media to engage with their audiences in innovative ways. From product documentation in video format to podcasts replacing traditional blog posts, content creators are exploring diverse channels to reach a wider audience. The rise of virtual workplaces has […]

Businesses today heavily rely on video conferencing platforms for effective communication, collaboration, and decision-making. However, despite the convenience these platforms offer, there are persistent challenges in seamlessly integrating them into existing workflows. One of the major pain points is the lack of comprehensive tools to automate the process of joining meetings, recording discussions, and extracting […]