Amazon IVS Chat

Build engaging live stream and interactive video experiences

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Amazon IVS Chat is a scalable stream chat feature with a built-in moderation option designed to accompany live streaming video. With stream chat, streamers and viewers can build community relationships by asking questions and participating in discussions. Amazon IVS Chat provides chat room resource management and a messaging API for sending, receiving, and moderating chat messages, and an SDK to help you build your own client side messaging applications.

13,500 messages sent, 270,000 messages delivered, 100 hours of SD video output & 5 hours of basic video input free per month for 12 months* with the AWS Free Tier *following your initial sign-up date to AWS.

Starting July 15, 2025, new AWS customers will receive up to $200 in AWS Free Tier credits, which can be applied towards eligible AWS services, including Amazon Interactive Video Service. At account sign-up, you can choose between a free plan and a paid plan. The free plan will be available for 6 months after account creation. If you upgrade to apaid plan, any remaining Free Tier credit balance will automatically apply to your AWS bills. All Free Tier credits must be used within 12 months of your account creation date. To learn more about the AWS Free Tier program, refer to AWS Free Tier website and AWS Free Tier documentation.

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Benefits

Engage and interact with your audience

Focus on building a great user experience rather than managing chat infrastructure. Amazon IVS Chat provides resource management and a messaging API for sending, receiving, and moderating chat messages alongside your live streams.

Performance and scale

Build reliable and engaging experiences with near real-time delivery of messages with high throughput—supporting millions of concurrent users and thousands of messages per second.

Protect chat rooms

Maintain control of user authentication and authorization with your client applications, and use tokenized access to manage which users can access chat rooms and chat features.

Flexible moderation

Prevent potential abuse with moderation APIs that can block content based on custom AWS Lambda Functions and allow assigned moderators to delete content and disconnect users.

How it works

Amazon Interactive Video Service (Amazon IVS) is a managed live video solution that is designed to provide quick and easy set up and let you build interactive experiences and applications with low-latency live video.

Key features

Stream chat

Amazon IVS Chat is designed for scalable stream chat use cases. It provides a near real-time, high throughput chat experience, without the need to persist messages.

Frustration-free scale

Maintain control of user authentication and authorization with your client applications, and use tokenized access to manage which users can access chat rooms and chat features.

Moderation

With flexible moderation options, you can authorize chat users to be moderators, remove messages, and disconnect chat users. You can also add your own custom AWS Lambda Functions to actively moderate messages.