iFood on AWS
For iFood, revolutionizing the food delivery industry is all about connection: bringing customers, restaurants, and delivery partners together on a seamless platform. The company’s collaboration with Amazon Web Services (AWS) is helping the business grow across Latin America, where it handles millions of orders a month for more than 300,000 restaurants. The online food delivery firm, which caters to food lovers Brazil, established the iFood Artificial Intelligence (AI) Academy in 2019 to accelerate innovation. Its internal teams gain machine learning skills through AWS Training and Certification, and use services such as Amazon SageMaker to improve delivery service-level agreements, bolster security, and elevate experiences for both customers and restaurants.
iFood's Cloud Journey
iFood is changing the online food delivery experience by investing in new technology and training. With support from Amazon Web Services (AWS), and using machine learning tools in Amazon SageMaker, it is providing a better service to customers and restaurants, and building a foundation for growth across Latin America.
iFood: an Artificial Intelligence (AI) journey with AWS
2024
In this video, Cardoso talks about how the company, which generated 0.5% of the Brazilian Gross Domestic Product (GDP) in 2022, uses services such as Amazon Bedrock and Amazon SageMaker to, on the one hand, standardize and facilitate implementations and, on the other, optimize the customer experience, from the moment the order is placed until delivery and in fraud prevention processes. In all, according to the director, when a user enters the app and makes a purchase through iFood, they go through more than 100 AI models. Learn the details of this story and iFood’s future plans with for AWS generative artificial intelligence (AI).
iFood Uses AWS Training to Expedite Internal Innovation
2022
iFood knows its staff need access to both tools and training for the company to continue wowing customers with great experiences. As a result, the startup launched the iFood Artificial Intelligence Academy and worked with AWS Training and Certification to upskill internal teams across development, architecture, and security.
The structure provided by AWS allows us to train several models in machines sized for our needs and, more than that, to put these models into production in a simple way, without needing to start from scratch.
Sandor Caetano
Chief Data Scientist, iFoodHow iFood Quickly Built a Virtual Waiter with Amazon Bedrock
2024
A team dedicated to innovation meets the easiest way to build and scale generative AI with foundation models. This is the story of how iFood used Amazon Bedrock to create a chat experience with a difference. Renan de Padua, head of generative AI, talks about his team’s fast-paced proof of concept of virtual waiter Garçon—a tool that will take users’ interactions with iFood to the next level.
About iFood
Get Started
Did you find what you were looking for today?
Let us know so we can improve the quality of the content on our pages