Artificial intelligence (AI) solutions for small businesses
Boost productivity, cut costs, and elevate customer experiences with AI-powered virtual assistants, contact centers, and website and app hosting solutions. Get matched with a trusted AWS Partner who can deploy the right solution for your business.
How AI works for small businesses
AI solutions for small businesses are ready-to-deploy tools and services that automate repetitive tasks, improve customer interactions, generate content, and boost productivity—without requiring in-house data science or engineering teams. These solutions learn from your data, adapt to your workflows, and deliver results from day one.
Discover AI solutions designed for your business. Delivered by AWS Partners
AI assistants
Get big results without a big team. Meet your AI assistant
An AWS Partner can help you deploy an AI-powered virtual assistant that:
- Automates routine tasks—Streamline customer service and internal workflows
- Boosts employee productivity—Let AI handle the busywork so your team can focus on what matters
- Scales with your business—Increase your output, not your overhead
Contact centers
Delight customers. Lower costs. Launch an AI-powered contact center
An AWS Partner can help you set up a cloud-based, AI-driven contact center that:
- Provides 24/7 omnichannel support—Serve customers with intelligent routing and automation, achieving 70–80% containment rates for routine inquiries
- Personalizes customer service interactions—Use sentiment analysis and AI to deliver tailored experiences
- Elevates your support and bottom line—Reduce costs per interaction by 60–80% without adding headcount
Website & app hosting
Stay online. Stay secure. Host your website and apps on AWS
An AWS Partner can help you launch and manage a website or app that:
- Keeps you online—Rely on scalable infrastructure with 99.99% uptime so customers can always reach you
- Protects your business from day one—Safeguard your data and customers' trust no dedicated IT team needed
- Delivers fast experiences globally—Load your site quickly for customers everywhere
- Grows with your business—Scale as demand changes—no hardware to buy, no contracts, just simple pay-as-you-go pricing
Amazon Quick
Amazon Quick is an AI-powered assistant built for your small business. It connects to the tools you already use—email, chat, and files—and takes care of the repetitive admin so your team can focus on the work that actually moves the needle. Less busywork, more breakthroughs. Get up and running in minutes.
Small businesses like yours are already adopting AI
of small business technology transactions are facilitated or influenced by a partner
Featured resources
Frequently asked questions (FAQs)
Check out these answers to common questions to learn how you can power greater productivity, drive innovation, and reduce costs with AI.
AI solutions for small businesses work by connecting to your existing tools (email, chat, documents, and customer data) and using machine learning to automate repetitive work, answer questions, route support requests, and generate content on demand. For example, an AI assistant connects to your inbox and calendar to draft responses, summarize threads, and schedule follow-ups. An AI-powered contact center uses natural language processing to understand customer questions, route them to the right agent or self-service answer, and learn from each interaction. You don't need to build or train models. AWS Partners configure pre-built solutions for your specific workflows and data.
The cost of AI depends on your usage levels and the models selected. AWS AI services use a pay-as-you-go pricing model, so small businesses can control costs and scale as they grow. To estimate costs for your business, use the AWS Pricing Calculator.
AI matters because it helps small businesses do more with limited time, budget, and staff. AI can reduce repetitive work, improve customer response times, personalize service, generate marketing and sales content, analyze business data, and help employees focus on higher-value tasks. With cloud-based AI services and partner-supported implementation, small and medium businesses can start with practical use cases, measure results, and scale as they grow.
Tell us about your business, and we'll connect you with a partner who fits. When you fill out the form on the following pages, we use the information you share— your industry, business size, and the type of help you're looking for—to match you with a certified and vetted AWS Partner who specializes in businesses like yours.
Get matched with a partner:
It depends on the solution, but many are designed to get you started in minutes—not months. AWS Partners offer pre-built, ready-to-deploy solutions for small businesses, focused on practical use cases like AI assistants, contact centers, and workflow automation. Many include free trials and low-cost implementation bundles that require minimal technical resources on your end. For more complex projects, your partner will scope a timeline during your initial consultation—but the goal is always fast time-to-value, not lengthy assessments.
Consult with a partner:
Next steps: Consult with a partner and get started
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