AWS Remote Work Solutions

AWS Remote Work Resources

Here you can find resources around the AWS Remote Work solution, highlighting what we have learned while helping our customers move their workforce remote. Some of this is about the services we offer and some of it is about what we have learned about helping our own AWS workforce. All of it is designed to help you think about how you can evolve your remote work journey.

Blogs

Mission: Providing business continuity for the future of work

October 15th, 2020 - Teresa Carlson

The power of video everywhere with the Amazon Chime SDK

October 8th, 2020 - Sid Rao

Reimagining Work for the Post-pandemic World

October 5th, 2020 - Larry Augustin

Mission: Getting back to school

September 17th, 2020 - Teresa Carlson

Accelerating our support for small businesses selling in our store

September 8th, 2020 - Day One Staff

How COVID-19 has changed the way customer service leaders think about contact centers

June 22nd, 2020 - Pasquale DeMaio

Lessons in disaster response

June 17th, 2020 - Maggie Carter

How to handle unexpected contact spikes with Amazon Connect

April 17, 2020 Anjali Khambete

Webinars & presentations

Ensure Workforce Continuity with AWS

Rethink your contact center with the flexible and intelligent Amazon Connect

How to Manage Virtual Contact Centers and Customer Service Remotely with Amazon Connect

Service details

Use Case | AWS service

Application Streaming

Amazon AppStream

Communication and collaboration

Amazon Chime

Remote network access

Amazon Client VPN

Contact center

Amazon Connect

Service details

Virtual workstations for creative professionals

Content collaboration

Amazon WorkDocs

Virtual desktops

Amazon WorkSpaces