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AWS Managed Services

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Overview

AWS Managed Services (AMS) helps eligible AWS Enterprise Support and Enterprise On-Ramp customers adopt AWS at scale and operate more efficiently and securely. Take the complexity out of cloud management with proactive capabilities that extend your team. AMS is a managed services provider that adapts to your infrastructure and applications, ensuring you get the most out of your AWS investment. Our cloud computing managed services help you scale and operate more efficiently and securely with a suite of operational capabilities that leverage AWS services. AMS is available in English for workloads hosted in eligible AWS regions.

  • Continuously monitor your AWS environment to detect and respond to events, with incident detection and management.
  • Maintain security and compliance with AMS’s accelerated path toward meeting compliance certifications.
  • Simplify provisioning and management of AWS resources to meet your organization’s needs with transparency.
  • Receive reliable backup and recovery solutions to protect your data and ensure business continuity.

Business Support Limited Time Offer

Expert technical assistance when you need it most. See eligibility »

Why choose AWS Managed Services?

Operational Excellence

Cloud managed services from AMS help ensure your AWS environment is secure, compliant, and operationally efficient. It offers safety mechanisms that provide preventative and detective controls, with 150+ managed guardrails and security checks.

Cost optimization

AMS services help you manage and reduce costs, offering continuous improvement mechanisms for your operations. Our customers receive an average annual operational and AWS cost-saving of 10-15%.

Reliability

With AMS, you get proactive monitoring, risk prevention, and a complete incident management lifecycle with 24x7 global coverage with tier 1 response and remediation.

Scalability

Seamlessly scale your operations to meet demand with the expertise and reach you expect from an AWS managed service provider.

Enterprise Governance

Get operational insights with regular business reviews that includes key performance and cost metrics, enforce tags to comply with enterprise governance and auditing controls, and even let AMS manage your Control Tower environment.

Compliance and security

Help ensure your AWS environment meets the latest compliance and security standards with our cloud-based managed services.

WaFd Bank

"Within the first year of working with AWS Managed Services (AMS), WaFd was able to migrate 80% of our workloads to the cloud. AMS helped us to deploy new workloads within days or weeks, instead of months and years."

Mark Trotter
VP, Cloud and Network, WaFd Bank

The logo of WaFd Bank, featuring a stylized green geometric star icon and the text 'WaFd Bank' in green and gray.

Benefits of AWS Managed Services

Enhance operational excellence with robust security monitoring and remediation. AMS leverages AWS best practices and native tools to continuously mitigate risks, providing both preventative and detective controls.

With an AWS managed service provider, you can enjoy 24x7x365 service monitoring, well-architected reviews, configuration rule checks, and complete incident management—from detection to resolution.

Adopt an automation-first approach to reduce human error, ensuring consistency, speed, accuracy, and cost savings.  

Scale and adapt your operations to meet evolving security needs. AMS employs a continuous learning mechanism to adjust workloads and pipelines according to the latest security policies.

Accelerate your compliance journey with cloud managed services from AMS, which has achieved certifications and attestations against frameworks like PCI DSS, ISO, CSA STAR CCM, HITRUST CSF, and SOC 1 and 2, and has pre-authorization to operate workloads requiring FedRAMP Moderate in Commercial regions, and workloads requiring FedRAMP High in AWS GovCloud (US).
 

Village Roadshow

"AWS Managed Services provides a virtually infinite service with excellent visibility on our assets’ compliance, security, and resilience. We can now focus on business and customer engagement rather than worry about day-to-day technology operations.”

Arul Arogyanathan
Group General Manager, Village Roadshow

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Use Cases

Establish a more secure, observable environment with 24x7x365 proactive monitoring. AMS automates incident detection and notification, ensuring high availability and resiliency.

Navigate the complex compliance landscape with ease. AMS helps you meet certifications for PCI-DSS, HIPAA, GDPR, ISO, and more, using managed guardrails and security checks aligned with NIST standards.

Centralized operations management: Keep up with the evolving cloud landscape. AMS scales your operational capabilities and continuously improves your security posture through automation, alarm tuning, and new service level indicators.

Scale and adapt your operations to meet evolving security needs. AMS employs a continuous learning mechanism to adjust workloads and pipelines according to the latest security policies.

Enterprise governance and controls: Achieve transparency in governance with detailed reporting and enforced tagging for compliance. AMS also manages Control Tower environments, ensuring comprehensive monitoring and remediation.

Get started with AWS Business Support

Not ready to subscribe to AWS Managed Services? For just $100/month, you can gain access to 24/7 support and expert advice to help you get the most out of AWS.  

Start today with Business Support

Ready to transform your cloud operations? Speak with an expert to explore how AWS Managed Services can help you raise the operational bar and reduce risk with agility. 

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