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Reviews from AWS customer

3 AWS reviews

External reviews

199 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Martijn M.

So complete and dynamic

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
Commvault Backup and recovery is a complete, efficient, and affordable solution. No hardware lock-in, broad eco-system support. Small, large and enterprise, it grows with you. On-prem, hybrid, cloud, or in-between. Very efficient data storage and replication.
Besides that, it gives data insight to make well-informed decisions.
What do you dislike about the product?
At first, it can be a bit of a steep learning curve.
What problems is the product solving and how is that benefiting you?
One solution that fits our entire data landscape for backup, DR and dev/test.
Efficient storage (over 85% deduplication reduction), reliable restores and easy migrations between servers, hypervisors and the public cloud.
Also a great solution for your M365 data


    Defense & Space

Happy Commvault admin

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
Commvault is a solid product, it is stable, reliable backup solution.
What do you dislike about the product?
It is a pricey product - you do get what you pay for
What problems is the product solving and how is that benefiting you?
Commvault is our backup and restore solution


    Raju Sah

An affordable and scalable solution that enables organizations to create backups quickly

  • August 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for file system backup, Linux OS system backup, and Domino backup. Our data center team uses the solution for testing servers and database-level backups. In my company, we are not using the end-point features.

How has it helped my organization?

Earlier, it would take us a long time to create a backup. After implementing Commvault, the time needed for creating a backup has been reduced.

What is most valuable?

IntelliSnap and file system backups are valuable features. There are multiple functions, but we are currently using these two functions.

What needs improvement?

Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in Commvault.

For how long have I used the solution?

I have been using the solution for the last three years.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution is really good in terms of scalability. I rate the scalability an eight out of ten. We have deployed the product in three factories. We are centrally managing the solution from the head office. Three people in our organization currently use the solution 24/7 to its maximum potential.

How are customer service and support?

We have faced a little bit of delay in support. The support team is not available during the night. The product must improve support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Previously, we were using EMC NetWorker. It had some limitations. We compared it with Commvault to determine which solution would fulfill our requirements. We switched to Commvault because it had certain features that were not available in EMC NetWorker.

How was the initial setup?

The initial setup was easy. I would rate the ease of setup an eight out of ten. Currently, we are using the solution on-premises. We are also checking whether we can take backups on the cloud. It took us almost three to four months to deploy the product.

What about the implementation team?

Commvault Professional Services helped us with the deployment. We required two or three professional team engineers for the deployment. We have two to three engineers to manage the solution in the data center.

What's my experience with pricing, setup cost, and licensing?

The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.

Which other solutions did I evaluate?

We evaluated other options, like EMC Networker and Veeam.

What other advice do I have?

People considering using the solution must consider their budget and requirements. They must also consider the quality of support. Overall, I rate the solution an eight out of ten.


    Swapneel Ramnathkar

A scalable and user-friendly tool that secures users’ data and provides good technical support

  • August 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for auto backup and tape library.

How has it helped my organization?

The product is used for backup purposes. Data backup is important for us. The product helps us secure our data.

What is most valuable?

The product is user-friendly. We can restore it very quickly. The browse option is also good for browsing files. We can also index files.

What needs improvement?

The product is expensive.

For how long have I used the solution?

I have been working with the solution for the last two to three years. I am using the latest version of the solution.

What do I think about the stability of the solution?

The tool’s stability is good. I rate the stability an eight or nine out of ten.

What do I think about the scalability of the solution?

The tool is perfect. I rate the scalability an eight and a half out of ten. It is scalable according to our needs. We have more than 100 users in our organization. We use the solution 24/7. We use it to its maximum potential.

How are customer service and support?

The technical support is good. We have a team on site 24/7.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the ease of setup a seven out of ten. New users may find the initial setup difficult.

What about the implementation team?

We have a dedicated user for maintaining the solution.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing an eight out of ten.

What other advice do I have?

We are still exploring the features since we are new users. We were using a different solution before Commvault. I joined the organization after we started using Commvault. Overall, I rate the product a nine out of ten.


    Fawad Mirza

A highly scalable and affordable solution that provides smooth email archiving features and quick customer support

  • August 16, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our clients use the solution for their emails.

What is most valuable?

The email archiving feature is very smooth and better than others.

What needs improvement?

The product must improve Oracle client configuration. It is difficult to configure clients of Oracle and SaaS. The solution must also improve bare metal restore for Oracle and Active Directory. Active Directory is not fully protected with bare metal restore. The tool must improve the 1-Touch recovery of Oracle and Active Directory.

The product must provide features for converting VM to physical and physical to VM.

For how long have I used the solution?

I have been using the solution for six years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The tool’s scalability is very high. It can be scaled in any environment. I rate the scalability a ten out of ten. In a single organization, we have 4000 to 6000 users. Our clients are enterprise businesses.

How are customer service and support?

Technical support is very good. The support personnel are very fast and helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

It is easy to configure the tool. I rate the ease of setup a nine out of ten. The on-prem version is better than the cloud version. In the future, as the technology grows, the cloud version will be better. Our customers trust the on-prem version. It takes one day to deploy the product.

What about the implementation team?

To deploy the solution, we must install Commvault’s master server and MediaAgent. Then, we must configure the email archiving solution and add storage.

What's my experience with pricing, setup cost, and licensing?

The product is cheap. It is an integrated solution. I rate the pricing a two out of ten on a scale of one to ten, where one is cheap, and ten is expensive. We have to pay for the implementation services.

What other advice do I have?

Our company has a partnership with Commvault. Overall, the solution is better than its competitors. I would advise people to use the solution again and again. Overall, I rate the product an eight out of ten.


    reviewer2256603

Provides helpful documentation and has good scalability

  • August 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Commvault Complete Data Protection backup and recovery.

What is most valuable?

Commvault is easy for auto-upload, auto-download, and push install and update capability. Also, It saves a lot of time by allowing us to restart the agent. We can do it all from a single console. The documentation on the portal is also beneficial. As we type in a search, hundreds of documents pop up without having a Google search.

Commvault provides the status of a backup or restore operation. It is a great way to troubleshoot problems and ensure that data is always protected.


What needs improvement?

The product's migration process and stability need improvement.

For how long have I used the solution?

I have been using Commvault Complete Data Protection for a year since June last year.

What do I think about the stability of the solution?

The product's stability could be better.

What do I think about the scalability of the solution?

Commvault Complete Data Protection is scalable. We are using a socket-based license.

How are customer service and support?

We communicate with our support partner regarding product-related issues.

Which solution did I use previously and why did I switch?

Compared to Dell, the push installations are much easier with Commvault. I used to have to log on to every server to install and deploy new clients, but with Commvault, I can do it all remotely. It saves me a lot of time and hassle.

How was the initial setup?

The initial setup is easy. The implementation took a few weeks for the distribution center. The agent installation is easy for clients and takes about 15 minutes. It requires one engineer and one architect to execute the process.

It is an easy-to-maintain product. From a backup failure perspective, backups are almost always almost successful. We have an issue with one of our distribution centers. For example, we have a command center and a Java console. When we perform a task on one of these consoles, it does not always reflect on the command center. It should be synchronized at all times. Our engineer has logged a ticket with this concern. It could be because we are using an older software version, but that shouldn't be the case. If I switch from plan A to plan B on one console, it should reflect on both consoles.

Commvault only needs one person who travels to different sites to provide support services. Each site has 14-15 services. So, the web push screen is assigned to one person per site.

What's my experience with pricing, setup cost, and licensing?

The tool is cost-effective.

What other advice do I have?

The tool has the most difficult migration process compared to other products. The migration from our previous network to Commvault was a challenge.

Once the tool is set up, it works well. For example, recovering data from Oracle is much easier with Commvault. I don't have to manually search through every backup file to find the file I need. I can search for the file name or other information, and Commvault will find it. I rate it an eight out of ten.


    Pierluigi C.

Metallic Backup - all what you need ICE

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
Metalli Backup will permit you recover all your data and track every amendment to your laptop. Tracking info like last location or recovery point.
What do you dislike about the product?
What about to improve user graphic interface reducing less important IT info?.
What problems is the product solving and how is that benefiting you?
Recover data and backup content.


    Hayam Salem

A stable solution that helps recover virtual machines

  • July 31, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution is mostly used for backups as customers ask for virtual machine backups.

How has it helped my organization?

A lot of customers have lost their data and Commvault Backup & Recovery has helped recover it.

What is most valuable?

The return points are very valuable.

What needs improvement?

The pricing of the solution can be improved and made cheaper.

For how long have I used the solution?

I have been working with Commvault Backup & Recovery for two years.

What do I think about the stability of the solution?

The solution is highly stable. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

Commvault is a scalable solution. At present, medium businesses work with the solution. I rate the scalability a nine out of ten.

How are customer service and support?

The technical support team is good. I rate the support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. The deployment depends on the size of the project but usually takes a few hours. For the deployment, there is a console ID that needs to be implemented on the customer side. I rate the initial setup a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten.

What other advice do I have?

I would recommend my clients to choose Commvault's accessible license. I rate the overall solution a nine out of ten.


    Ed T.

Commvault Protects All Our Data From OnPrem To The Cloud

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
We have many different workloads and Commvault protects them all.
What do you dislike about the product?
Commvault has it's share of bugs and requires contstant trouble shooting.
What problems is the product solving and how is that benefiting you?
Commvault allowed us to consolidate all of our previous data protection infrastructure into one vendor solution.


    Hospital & Health Care

Commvault Backup &Recovery

  • July 21, 2023
  • Review provided by G2

What do you like best about the product?
Commvault is easy to use and reliable.Their dashboads are easy to follow.
What do you dislike about the product?
Sometimes support does not get back in a timely manner.
What problems is the product solving and how is that benefiting you?
Immutable daily backups are being done and reliable!