We use Commvault for our data backup and imaging.
Commvault Cloud for AWS
CommvaultExternal reviews
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Data backup and imaging streamline processes with diverse backup options available
What is our primary use case?
How has it helped my organization?
Commvault serves us by backing up multiple versions and multiple locations, giving us availability in case of any issues in one place. It has saved us a lot of time as scheduled backups happen automatically.
What is most valuable?
Commvault is an all-in-one product that is very simple and operational for business use. It has an imaging option and a deduplication option, and our license is per node, which is not limited to storage capacity. We can back up unlimited TBs due to our per node license.
What needs improvement?
I think Commvault needs to improve its virtual solutions.
For how long have I used the solution?
We have used Commvault for almost ten years.
What do I think about the stability of the solution?
Commvault is a stable system.
What do I think about the scalability of the solution?
Commvault is scalable.
How are customer service and support?
I would rate the customer support five out of ten. Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility. We need to go through multiple layers, which is inconvenient for us as end users.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We used to use Tivoli long ago. Now, for more than a decade, we don't have other experiences.
How was the initial setup?
I think the initial setup was straightforward.
What was our ROI?
Numbers cannot be said because it is just a backup software.
What's my experience with pricing, setup cost, and licensing?
Our licensing model is reasonable for us. We don't know the exact current licensing models in detail.
What other advice do I have?
We will recommend Commvault because it is stable and an all-in-one solution. Users can perform multiple types of backups from different sources. I rate the overall solution as an eight out of ten.
using for data backup
What do you like best about the product?
its is use for data backup to commvalult cloud
What do you dislike about the product?
costing is very high against another service provider
What problems is the product solving and how is that benefiting you?
it is use for data recovery ............
Technology behind Commvault is exciting, how workloads are protected
What do you like best about the product?
Commvault cloud is very ease to use with minimal configurations are required.
What do you dislike about the product?
Even tough the implementaion/integration is easy, in some situation customer support lacks a little practive support.
What problems is the product solving and how is that benefiting you?
Cloud backup solution
THere are some backup features that will help tremendously when a major disaster happens
What do you like best about the product?
I like the Appranix solution as well as the AD recovery
What do you dislike about the product?
I am still trying to keep my current infrastructure dedicated to backups and incorporate some of the cloud offerings like Appranix and AD backup. It would be great if there was a cohesive way of approaching this setup.
What problems is the product solving and how is that benefiting you?
not yet. i'm a customer using in prem solution
Is a very robust software
What do you like best about the product?
Easy to find the clients and how configure them. The support is also good.
What do you dislike about the product?
there are still some features that are in Java but not on Cloud
What problems is the product solving and how is that benefiting you?
have all our clients with backup in a simple and easier way.
CCS best platform
What do you like best about the product?
It's ease of use & supported list if connectors
What do you dislike about the product?
Not providing metallic GW VM for workloads like some of the SaaS like GitHub, Bitbucket etc.
What problems is the product solving and how is that benefiting you?
Backup of all multiple SaaS workloads, some of HPC Cloud & Onprem workloads
Intuitive software
What do you like best about the product?
Ease of use the full spectrum visible from a single dashboard
What do you dislike about the product?
Some features are still missing from the onprem version. like the ability to select copy precedence in Database restores
What problems is the product solving and how is that benefiting you?
Ease of use single plane platform to manage all backup related products.
Efficient data backups with room for enhanced monitoring and support
What is our primary use case?
We have used the Commvault solution to take mobile backups from our client locations. We had multiple data sites where data was not scattered in a distributed mode, and we utilized the Commvault client with all the users.
We started collecting data from their machines to the centralized server. We especially used Commvault to back up Outlook and flat files, as well as databases like MS SQL and SQL using native services. For other databases, we used Commvault.
How has it helped my organization?
The solution saved us a lot of time, effort, and manpower. It helped us back up remote locations where it is difficult to reach.
It also enabled us to take backups from all clients efficiently. The implementation of Commvault is very easy, especially if it's deployed on machines within the same network.
What is most valuable?
The feedback from users was phenomenal as they did not encounter any problems with backups, whether from Outlook or other data such as flat files and databases.
The functionality and features of Commvault were much better compared to other solutions.
What needs improvement?
Commvault could improve in the area of monitoring and notification services. Upon backup completion, the user is not getting notifications. This might be a feature I'm missing within the system. If it’s not there, Commvault should enhance this functionality.
Additionally, customer support should be improved for quicker real-time assistance, considering the time zone challenges.
How are customer service and support?
In the past, support has been phenomenal, and the people at Commvault have been very supportive.
However, recently, due to time zone differences, it has taken a lot of time to connect in real time with support staff. There is an issue in finding customer support services within India.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Commvault is slightly more expensive than similar solutions. We observed a pricing range of 15% to 17% more.
Which other solutions did I evaluate?
We have evaluated other solutions in the market, but due to the functionalities and features offered by Commvault, we opted to use it despite the higher price.
What other advice do I have?
I'd rate the solution eight out of ten.
Enhancing data management with deduplication, and helps reduce the cost of hardware
What is our primary use case?
We are using Commvault Cloud to back up a VM. We mainly use VM backup. We have kept our storage backups so that in case of a disaster or test environment, we should be able to recover within fifteen to twenty minutes. This is our benchmark.
How has it helped my organization?
Commvault Cloud has helped in reducing the cost for hardware as we are just using standard storage to store the backup instead of requiring special hardware equipment. It allows for server-level hardware backup, which helps in managing storage backups efficiently.
What is most valuable?
The most valuable features of Commvault Cloud include deduplication and compression. Deduplication and compression are critical for us because they provide good compression, which is essential in data management. The time to recover from the disk is a critical requirement. The ransomware protection feature was one of the key considerations for choosing Commvault Cloud.
What needs improvement?
In terms of improvement, the cost factor is a significant area for enhancement, especially during the annual renewal. Competitive products have emerged with less cost, making the pricing a challenging factor. The implementation of field-level restore where you can restore a particular table or field without having to restore the entire backup is something I would like to have.
For how long have I used the solution?
I have been using Commvault Cloud for almost three years.
What do I think about the stability of the solution?
So far, we are all right with the stability of Commvault Cloud.
What do I think about the scalability of the solution?
We have some questions regarding scalability with the current storage setup, particularly with the Synology basic storage we are using, which causes continuous issues. We are evaluating backup storage solutions due to underlying hardware issues.
How are customer service and support?
I do not have any negative feedback regarding Commvault's technical support. They have been clear and helpful in addressing our concerns.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Aksel backup, but we faced challenges with VM level backups and required protection against ransomware, which Commvault Cloud provided. The ArcServe backup software did not have these features, and as a result, we switched to Commvault Cloud.
How was the initial setup?
I was not involved technically in the initial setup. I was involved in the evaluation process, and subsequently, my team handled the implementation and deployment with our partners. The setup took approximately three to four months and involved minor implementation challenges.
What about the implementation team?
The deployment involved our team and partners. From our side, we had two people handling it, and from the partner's side, one or two guys were involved, making it a team of around four to five people.
What was our ROI?
The major ROI was using simple storage instead of expensive high-end storage for backup. It is more compliance-related, and we utilize cloud backups for redundancy and compliance purposes. We have not seen significant ROI from the backup solution as a whole.
What's my experience with pricing, setup cost, and licensing?
Pricing is a significant factor for our company as the annual renewal is challenging. There are competitive products in the market that have lower costs, which adds to the challenge of the pricing factor.
Which other solutions did I evaluate?
We evaluated Veeam backup as an alternative. Commvault Cloud provided better pricing at the time, along with ransomware protection and deduplication. Additionally, at our time of evaluation, Veeam did not support mixed backups, which was a consideration for us.
What other advice do I have?
I'd rate the solution eight out of ten.
Integrates well with other solutions in our IT infrastructure
What is our primary use case?
We use Commvault to back up our directory, web, and application servers.
How has it helped my organization?
We haven't had to use Commvault in a real-life disaster recovery scenario, but it has been very good in testing.
What is most valuable?
I like Commvault's immutable backups. It integrates with other solutions in our IT infrastructure very well.
What needs improvement?
The user creation and management capabilities could be improved.
For how long have I used the solution?
I have used Commvault Cloud for six months.
What do I think about the stability of the solution?
I rate Commvault 10 out of 10 for stability. We haven't had any problems, so we will see.
What do I think about the scalability of the solution?
I rate Commvault Cloud 10 out of 10 for scalability.
How was the initial setup?
We had the vendor through the setup for us. S
What was our ROI?
I think the biggest advantage is time savings.
What's my experience with pricing, setup cost, and licensing?
I rate Commvault Cloud five out of 10 for affordability.
What other advice do I have?
I rate Commvault Cloud eight out of 10. It's easy to use. We've used Commvault before, so we know they're good. We haven't had any problems with it or any issues with the setup
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