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Demandbase

Demandbase

Reviews from AWS customer

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1,642 reviews
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    Consumer Services

Excellent Product, Excellent Service!

  • March 24, 2021
  • Review provided by G2

What do you like best about the product?
The program/system is an added benefit for my Dynamics 365. It allows me to quickly add additional information to my CRM entries. I can research employees and decision makers within the company, look for connections on LinkedIn and also set it to receive notifications on news & updates for that company. I also like the trends, similar companies, family tree and sample questions.

The customer support is very fast to respond, usually in same day, and they are very thorough in getting your issue resolved.
What do you dislike about the product?
Nothing. The product and the support team have been excellent!
What problems is the product solving and how is that benefiting you?
See Question 1


    Financial Services

Great customer service

  • March 23, 2021
  • Review provided by G2

What do you like best about the product?
InsideView Insights is my go to source for information due to that it is easy to use and can be set up to come right to my inbox on my own terms. One day there was a glitch and I was receiving news articles from a few years back. I reached out to the help desk thinking I would need to wait at least 24 hours for someone to respond. I actually received a response within 15 minutes and someone was working on resolving my issue.
What do you dislike about the product?
Unfortunately, I do not always have a subscription to the news sources and am unable to read the entire story. However, I know that the tool is made affordable by that fact.
What problems is the product solving and how is that benefiting you?
It allows me to understand my client better and therefore tailor my outreach to clients on a more informative basis. The tool is helpful in building relationships with clients.


    Rupesh B.

Great resource for Tech Sales people and students.

  • March 17, 2021
  • Review provided by G2

What do you like best about the product?
It is like a cheat sheet for people working in Sales. I call it my authentic source to extract available information about my prospect leads and industry-related news. This really helped me personalize my outreach and make a human connection while I do my prospecting.
What do you dislike about the product?
I wish I could integrate it with my Sales Cadence and help make my list more granular with relevant information that way. But I think it is just me.
What problems is the product solving and how is that benefiting you?
My main benefit from InsideView is the "Inside View" about companies I am researching for. It is a cool feature that I believe every sales professional should be using. I don't know if I would even be able to make human contacts with my leads if it was not for InsideView.
Recommendations to others considering the product:
Strongly recommend Sales professional and SDRs to get InsideView as their resource of information. This tool helped me become one of the top performers in my group. Thanks for that.


    Emily W.

The best account-based marketing platform in the market

  • March 12, 2021
  • Review provided by G2

What do you like best about the product?
Powerful platform for ABM programs with excellent customer service/support. We’ve been using DemandBase for a number of years now and have heavily relied on DemandBase for our account targeting effort - we love being able to launch campaigns quickly (and directly) within the platform instead of having to go through an agency.
What do you dislike about the product?
There are some bugs we encountered as early adopters but the DemandBase team has always extended support and listened to our feedback.
What problems is the product solving and how is that benefiting you?
Target specific accounts and increase engagement.


    Scott W.

Great Info - Just Needs A Larger Database of Contacts

  • March 05, 2021
  • Review provided by G2

What do you like best about the product?
The platform is easy to use and gives great insight to other company information from LinkedIn and other web search tools.
What do you dislike about the product?
There are many companies I've targeted that don't have any contact information. And, a few of the search filters are difficult to navigate.
What problems is the product solving and how is that benefiting you?
The platform works well to obtain contact phone and emails for my cold outreach campaigns.


    Information Technology and Services

Perfect for enriching valuable data

  • March 05, 2021
  • Review provided by G2

What do you like best about the product?
InsideView helps us very easily enrich data from companies with valuable information. It doesn't matter from which region of the world the company comes from. If data is not 100% up to date, you can easily submit it for review and a short time later it will be up to date. We would not want to miss InsideView, this solution saves time and resources.
What do you dislike about the product?
Data for the EMEA region could be a bit better, but usually, it is correct.
We would like to activate users independently, currently, we always have to write to the support, this is not optimal for us.
What problems is the product solving and how is that benefiting you?
There were no real problems. The integration with Salesforce worked flawlessly.
Recommendations to others considering the product:
Especially as integration with Salesforce SalesCloud, the tool can be very useful.


    Computer Software

InsideView Great for Company info and contacts

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
its very easy to use and provide the information a sales person needs to go after new accounts. You can also set up alerts to keep you informed about your target accounts and Customers. I can search for people by specific roles in a company and then export the names to Excel.
What do you dislike about the product?
Its probably our set up but an easy way to get data into Salesforce. I am exporting data and then entering what I need
What problems is the product solving and how is that benefiting you?
I could not find a contact in LinkedIn so I used InsideView, picked the department I thought he was in and typed his first name. It found him and gave me all the information I needed. Understand other people in a group that may have input on a decision. Company information like Rev and Employees in one easy spot.
Recommendations to others considering the product:
My IT group picked the product but I like it....its easy to use. They provided training and it works!


    Garit G.

Detailed views when understood

  • March 02, 2021
  • Review provided by G2

What do you like best about the product?
I typically only utilize Engagio within the DemandBase platform which is nice to have the details around who is visiting your site as well as the content they are engaging with. Having the capability to run lists based on Marketing Qualified Accounts gives us a better strategy on what accounts to target and who is engaged on those accounts.
What do you dislike about the product?
Engagio can lag at times, as well as the information can be EXTREMELY broad.
What problems is the product solving and how is that benefiting you?
Understanding what content is being view as well as who is viewing that content. It has made prospecting to certain personas easier.
Recommendations to others considering the product:
If you are looking for a tool that can give you account insight and who to target Demandbase is great.


    Management Consulting

Great for High Level Snapshots

  • February 27, 2021
  • Review provided by G2

What do you like best about the product?
I like being able to export the company and industry summaries to PDF to share with the account team post sale. It helps us onboard delivery team members who may or may not have relevant industry experience.
What do you dislike about the product?
The integration with Dynamics is very pull vs. push. I have to remember to manually click the sync vs. potential updates/changes being pushed to me for review.
What problems is the product solving and how is that benefiting you?
Data gathering. It's nice to be able to quickly pull publicly relevant financial information and industry context in the process of qualifying leads and in shaping proposals.
Recommendations to others considering the product:
Invest is seamlessly integrating it with other enterprise tools your team already uses.


    Real Estate

Inside view has been a great tool

  • February 27, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use and the links to my contacts.
What do you dislike about the product?
Sometimes the information is a bit dated.
What problems is the product solving and how is that benefiting you?
Being able to cross reference contacts has been valuable. Also like the feature of asking for references.