Demandbase
DemandbaseReviews from AWS customer
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Demandbase Review - Made its space in Gartner Magic Quadrant
What do you like best about the product?
Helps in understanding high potential leads. Helps gauge quality of the lead. Can help in BDRs reaching out to Leads proactively.
What do you dislike about the product?
Doesn’t use AI as much. Looking forward to newer version with more AI features.
What problems is the product solving and how is that benefiting you?
Helping identifying right kind of leads that helps us build focus groups.
Demandbase One of the better data intent tools
What do you like best about the product?
It helps organize accounts by intent and shows lots of intent signals, integrates with salesforce and give me a "starting place" when prospecting.
What do you dislike about the product?
It can seem reactive rather than proactive. If i'm heavily targeting an account, they inevitably end up on Demandbase the following week.
What problems is the product solving and how is that benefiting you?
It helps organize account intent signals.
A Must have for B2B companies - A Marketing Hack
What do you like best about the product?
The tool is straight forward and is easy to use when it comes to setting up campaigns and also tracking each campaign. Journey Stages and other features are really helpful as we can track accounts at each journey stage / level of the sales journey.
What do you dislike about the product?
Sometimes the filtering option can get tricky to use especially when connected to CRMs.
What problems is the product solving and how is that benefiting you?
Now that we have Demandbase we are able to track intent keywords and other key information regarding an account or a person and what they are looking for and helping us in targeting the persona / account with relevant ads and other campaigns to convert them from different stages in the journey stage.
Game-Changer for Account-Based Marketing Teams
What do you like best about the product?
its ability to bring together intent data, account intelligence, and orchestration tools into one unified platform. It significantly streamlines the way our sales and marketing teams identify and prioritize target accounts. The customizable dashboards make reporting and tracking campaigns more insightful and actionable.
What do you dislike about the product?
One thing I dislike about Demandbase One is that the learning curve can be quite steep, especially for new users or smaller teams without a dedicated operations expert
What problems is the product solving and how is that benefiting you?
Before using the platform, our team struggled with fragmented data and targeting efforts that lacked focus. Demandbase One brings together intent data, firmographics, and real-time engagement insights, allowing us to prioritize high-potential accounts more effectively.
I'm already promoting it to my peers.
What do you like best about the product?
I use almost exclusively DB for Marketing. Love the power of the tool and the support (our CSM is great). Filters, report, dashboard, users setting... : quite easy to master. It is my daily companion. On DB for Sales, I like the AI Summary, very promissing to sum-up all the account's activities.
What do you dislike about the product?
Data is not 100% accurate. We need a strong technical support, internally but also on DB side. Still having some plugin troubles between DB and Outreach. We need an internal champion to onboard and enbale the other teams. On my side (marketing), I still need to check and match DB <> Salesforces <> Hubspot data.
What problems is the product solving and how is that benefiting you?
Helping for our ABM's strategy, identifying precious insights for example marketing's action plan timing or direction.
One stop for all your Intent driven Outreach.
What do you like best about the product?
Thier integation part, specially with the CRM, and leading sales outreach tools like "Outreach".
Once understood the interface, very easy to navigate and use in your daily work.
Once understood the interface, very easy to navigate and use in your daily work.
What do you dislike about the product?
Contact details for employees to connect with the company should be improved. For example, if I am searching for people in the XYZ company, I have limited details of their contact information (email and phone).
What problems is the product solving and how is that benefiting you?
One of the great help I am getting from Demandbase is its insights, which are so segregated for Accounts I should reach out to, Accounts that have more engagement, Accounts in different buying stages, and so on all with the leverage of using AI. It is helping me identify when, where, and who to reach out to, giving the exact reason for my reach out that results in some positive response.
Prioritized Outreach with Accurate Intent Signals
What do you like best about the product?
I appreciate how Demandbase One allows me to prioritize my outreach by providing clear intent signals and insights on which accounts are showing interest. The ability to see who is visiting our website and when greatly enhances my strategic planning for outbound outreach by indicating which accounts and prospects require my focus. Additionally, learning to use Demandbase One was straightforward, and setting up my own account was a seamless experience.
What do you dislike about the product?
I find the Slack notifications from Demandbase One lacking in precision and clarity. They could be more concise and organized to provide a more holistic view by combining the same accounts together. Additionally, I'm not completely confident in the accuracy of these notifications.
What problems is the product solving and how is that benefiting you?
Demandbase One helps me prioritize outreach by showing account intent, allowing me to focus on key prospects. Its intent signals and visitor tracking features provide critical insights into who is viewing our website.
Great ABM platform
What do you like best about the product?
Ability to push programmatic to people within specific accounts and measure their activity. Strong engagement measurement capabilities and good reporting platform. Good customer service with reps who are willing to dig into ways to make the platform more useful.
What do you dislike about the product?
It is pricey, with additional fees for the Sales aspect of the tool. Can be difficult to integrate if you have a complicated CRM setup with dirty data.
What problems is the product solving and how is that benefiting you?
It's helping us reach our target audience with programmatic ads and helps us determine account engagement with our website.
Clean and Accurate Data
What do you like best about the product?
Having data readily available as well as being able to ask for Data that you either need or having it being verified
What do you dislike about the product?
Not being able to sort for duplicates in Data Integrity. It makes it harder to look at data closely that you are monitoring.
What problems is the product solving and how is that benefiting you?
With my role and for my team I use it a lot for having data on accounts and contacts as well as having this data clean and accurate.
Outstanding features, yet it is their Customer Success team that truly distinguishes them
What do you like best about the product?
I have been working with Demandbase for three years, and I continue to discover impressive new features every now and then. Their seamless integration with a wide array of channels and CRMs perfectly aligns with our requirements. However, it is their exceptional customer success team that truly distinguishes them, consistently available to provide assistance.
What do you dislike about the product?
Nothing comes to mind. very expansive and covers needs for all kinds or companies.
What problems is the product solving and how is that benefiting you?
Comprehensive first-party intent data, along with keyword intent, significantly enhances the ability to delve into account segments.
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