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Demandbase

Demandbase

Reviews from AWS customer

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External reviews

1,632 reviews
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External reviews are not included in the AWS star rating for the product.


    Numan Q.

It stands out for its incredible customer service and partnership-oriented approach

  • August 17, 2025
  • Review provided by G2

What do you like best about the product?
Their constant contact, strategic guidance, and willingness to work hard made them feel like an extension of our team. For SI, creating a client profile and contacting them via email was very easy, and the interaction is instinctive.
What do you dislike about the product?
The analytics aren't always accurate, but that's a common problem with automated tracking. The downside to all the features is that they take a while to use.
What problems is the product solving and how is that benefiting you?
This tool offers excellent features for extracting contacts and sending marketing emails from a single location, making it very convenient. The interface is very intuitive, and the lead and contact information is accurate.


    Computer Software

Most Intuitive ABM tool, very beginner friendly and valuable tool for B2B Marketing teams

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
It is very intuitive and easy to use tool. Amazing user experience and UI. easily integrates with multiple tools. Good customer support with weekly meetings with Account Managers who are very helpful
What do you dislike about the product?
Reporting dashboards could be improved and more targeting suggestions could be given
What problems is the product solving and how is that benefiting you?
It helps us get the reach and helps us in Brand awareness by showing our ads to the targeted audience


    Jennifer R.

Excellent experience

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the flexibility that allows me to optimize and personalize each setting, as well as the built-in settings that provide ease and speed.
What do you dislike about the product?
I would like to be able to copy/clone existing records created.
What problems is the product solving and how is that benefiting you?
We are able to utilize the 3rd party intent data to inform our ongoing nurture programs.


    Information Technology and Services

One of the best tools to deal with ABM

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Simplicity and ease of use. It is great to have a learning hub to teach us
What do you dislike about the product?
I don't find anything here, but I would add more analysis can be a real help.
What problems is the product solving and how is that benefiting you?
Tracking the intent by different accounts on my website.


    Construction

Very good

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
getting names, title and contact info of key individuals at targeted prospective customers
What do you dislike about the product?
info is not always up to date, several times people are no longer there for 3 years already
What problems is the product solving and how is that benefiting you?
Not knowing who to talk to at a specific company. Allows me to talk directly with an individual at that company


    Punnareddy p.

Best suitable for marketing /Sales data activities tracking /Reports

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Easy to connect with salesforce/Other apps with the help of connected app in simple and less time, Easy to switch the tenant like from production to sandbox or vice versa with in the same page.
What do you dislike about the product?
List views setup is easy but should have been more granular, account and contacts fields mapping sometimes it is taking much time to sync.
What problems is the product solving and how is that benefiting you?
We have successfully integrated the salesforce application with demand base for two ways syncing of data, it helped us in maintain the quality of data and increasing the sales and building the reports .


    Sanjay P.

Review of DEMANDBASE ONE

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
The integration with Salesforce is seamless, so the sales team doesn’t need to bounce between tools.
What do you dislike about the product?
Nothing as such for now for me to dislike about Demandbase One.
What problems is the product solving and how is that benefiting you?
It helps us target high-intent accounts more effectively, improving alignment and driving better pipeline results.


    Savitha Y.

Company & Industry Based Database

  • July 30, 2025
  • Review provided by G2

What do you like best about the product?
Demandbase helps to collect companies, and contacts in bulk. Helps in industry mapping which is useful to identify the companies falling under which industry. Contact Details like Phone Numbers, Emails, LinkedIn profiles will be useful to reach out to the customers.

It is used as company database by collecting the company details, industry overview, financial details, scoops and technology landscape etc.

Contacts are collected on department basis, which helps to select only required departments.
What do you dislike about the product?
While collecting contacts, it was observed, lot of redundant profiles are displaying by providing same contact from mulitple departments. Also frequent cross-checks are not being done for removal of contacts from companies who left, or updating if they have any role changes, which is resulting in non-accurate data from the whole list.
What problems is the product solving and how is that benefiting you?
Demandbase helps us to collect companies, contacts in dump. Allows us to map the companies w.r.t industries which helps us to identify the required companies.

Contact Details (Phone Numbers, sometimes direct numbers, emails, LinkedIn profiles etc.) help us to reach to customers.


    Computer Software

Love building campaigns in Demandbase!

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
The advertising function and building ad campaigns. I like the ease in which you can build a new campaign, determine your audience, spend, geo, etc. It's intuitive and easy to learn since it walks you through each step of the campaign set up. I was worried about the time it would take to learn a new tool but it was very straight forward and user friendly. We were able to launch new campaigns in no time.
What do you dislike about the product?
Speaking about the advertising function specifically (although I know this is elsewhere on the platform) there are certain features that aren't as intuitive as you might expect. For example, if you're adding a new label to your campaign, you can simply start typing. Whereas I was looking for the option to "add" or click "new". Not a deal breaker but it takes some getting used to and some features are not as straight forward as you'd expect.
What problems is the product solving and how is that benefiting you?
Helping us create more brand awareness to top of funnel accounts.


    Haydana M.

Good user experience

  • July 29, 2025
  • Review provided by G2

What do you like best about the product?
Easy to navigate, with clear information
What do you dislike about the product?
Sometimes too much information for a less experienced user to interpret
What problems is the product solving and how is that benefiting you?
Demand base is helping my company to track account engagement for ABM programs