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Demandbase

Demandbase

Reviews from AWS customer

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External reviews

1,638 reviews
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External reviews are not included in the AWS star rating for the product.


    Geoffrey T.

Excellent application for high value sales

  • May 04, 2020
  • Review provided by G2

What do you like best about the product?
Enabling a digital footprint enables a focused approach.
What do you dislike about the product?
The ability to match to accounts is not filtered by geography, so it can mislead if there is a global account but your interest is to your own local nationality.
What problems is the product solving and how is that benefiting you?
Solves who, where and when to target with what message.
Recommendations to others considering the product:
Great insight for the sales team.


    Computer Software

Incredible to work with

  • April 29, 2020
  • Review provided by G2

What do you like best about the product?
My favorite part about Demandbase is the people. As a customer, you receive an entire team of talented individuals who will bend over backwards to support you. They spend a lot of time training their team to become experts. Each of them have been fabulous to work with.
What do you dislike about the product?
I don't have a bad word to say about them.
What problems is the product solving and how is that benefiting you?
We brought in Demandbase at my last company (contact center tech startup) when they were just getting started on their ABM journey. The DB sales and customer success teams helped us figure out how to implement a successful program from start to finish. One of the first accounts/leads Demandbase suggested was going through an RFP process we had no knowledge of before.

Since they ranked that company with the highest intent, our sales team knew to give them a little extra focus to break in in a strategic way. That same company ended up including us in the RFP process and we ended up winning the business. That was just the first of many successful campaigns.


    Tom T.

Solid. Valuable Intel. Excellent data source for use with Microsoft Dynamics.

  • April 29, 2020
  • Review provided by G2

What do you like best about the product?
InsideView has an excellent tool using solid technology and providing and invaluable source of customer data to the CRM world. Their technical support teams are standing behind the product and continue to innovate.
What do you dislike about the product?
The product would benefit from adding API integrations.
What problems is the product solving and how is that benefiting you?
New customers and essential contact information is a valuable asset.


    Telecommunications

Constant tech problems and extremely poor user documentation

  • April 27, 2020
  • Review provided by G2

What do you like best about the product?
Very little -- the potential is excellent but the delivery is terrible
What do you dislike about the product?
I have spent months trying to get our platform working properly. Customer Success has no product knowledge (every email says "I will get tech to respond") and the tech team (that I know have direct lines of communication with always say: "yeah, that is on the roadmap" or "well i agree that it is not explained properly, I keep asking them to change it" ... or my favorite "that is on your end of SFDC"
What problems is the product solving and how is that benefiting you?
SFDC integration -- it was not designed for auto sync
Database cross reference -- you need to maintain and manually update all your Audiences
No ability to edit the Audit report
No ability to view if you keywords are in their database
No ability to validate your database against theirs -- you get the standard "oh, that must be a small company" ... yeah, only a few $billion!
Don't even get me started on the advertising -- our in house guy out performed them by 5x (quality conversions)
Recommendations to others considering the product:
be very focused in your expectations of DemandBase


    Kendall B.

Couldn't do my job without it!

  • April 24, 2020
  • Review provided by G2

What do you like best about the product?
Org chart/tech stack insights are helpful
What do you dislike about the product?
Direct and mobile lines incorrect sometimes
What problems is the product solving and how is that benefiting you?
I sell into Enterprise accounts, and rely on InsideView every day as a single source of truth to provide insight on the organization's structure, current tech stack, and keep all relevant news/info all in one place. I always check InsideView before my calls to get a good grasp on what's going on in my accounts to ensure I'm coming into each call with an informed perspective that allows me to help my customers. Could not do my job without it.


    Information Technology and Services

Solid Research Resource

  • April 24, 2020
  • Review provided by G2

What do you like best about the product?
InsideView has an easy interface that integrates seamlessly with our CRM. It provides up to date information on our contacts within our org so we don't have to worry about multiple tabs or systems. Easy to use, updated information, and great service.
What do you dislike about the product?
Org charts are really helpful when trying to find prospects and customers.
What problems is the product solving and how is that benefiting you?
We have new prospects right in front of us within our CRM so we don't have to worry about downloading and re-entering information. Saving our BDRs and SDRs time and making it more efficient.
Recommendations to others considering the product:
Get it!


    Gordon L.

Clear, Current view of your Territory Engagement

  • April 17, 2020
  • Review provided by G2

What do you like best about the product?
Straightforward, out of the box view on account momentum. Useful subscription and custom filters
What do you dislike about the product?
Reporting capability can be clunky at times
What problems is the product solving and how is that benefiting you?
Who within my account is engaging with Marketing content? Who is repeatedly doing so? Which accounts are warming up?


    Jeff S.

Works great with Microsoft Dynamics 365

  • April 14, 2020
  • Review provided by G2

What do you like best about the product?
Inside View works very well with Microsoft 365 Dynamics. This is a great lead generation tool and pairs well with our CRM. Inside View has done a lot of marker research and provides contacts from sales representatives all the way up to C-level executives as well as board members for many companies across the USA as well as internationally.
Another neat component to Inside view is that they have a news story section. This helps our team out a lot when we tag a company, the Inside View system will notify us when rencent news articles about that specified company are released. These articles help our team to understand up to date market information on the companies we are researching and gives us insight on how to reach out to that company or if they still qualify for our outreach efforts.
What do you dislike about the product?
We had a couple hick-ups at first gaining access to a trial run with Inside View, however the customer service team was very responsive and helped us through the process as well as answered all of our questions in a timely manner. Highly recommend!
What problems is the product solving and how is that benefiting you?
We are utilizing InsideView as a lead generation tool. This database has a lot of very valuable information and a huge benefit is how easily you can upload information into your CRM.
Recommendations to others considering the product:
Make sure it can upload to your CRM


    Information Services

Helpful

  • April 13, 2020
  • Review provided by G2

What do you like best about the product?
Ability to get insights into your prospective accounts.
What do you dislike about the product?
Sometimes not up to date on that same day. May have to wait until the next day to get the data.
What problems is the product solving and how is that benefiting you?
Insights.


    paige t.

Inside View Review

  • April 10, 2020
  • Review provided by G2

What do you like best about the product?
Easy functionality and great inside information
What do you dislike about the product?
There are not many features I dislike about Inside view
What problems is the product solving and how is that benefiting you?
Locating competing business, finding inside information to help me have a more customized and targeted approach to prospects