Demandbase
DemandbaseReviews from AWS customer
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Optimized Sales Process with Robust, User-Friendly Platform
What do you like best about the product?
I appreciate how it gathers data from various lead platforms, making it simple to send updated communications. The platform provides account recommendations based on purchase intent, and its user interface is very robust, which contributes to its ease of use. Overall, it has played a key role in optimizing our sales process.
What do you dislike about the product?
Tracking the cumulative reach statistic can be challenging, and the frequent feature updates sometimes introduce errors, which can feel overwhelming at times.
What problems is the product solving and how is that benefiting you?
This platform saves me a lot of time every day and makes finding accounts incredibly easy. It helps me understand who the best contact is to reach out to, and the whole platform makes my work much simpler. There are many features that help you stay organized.
Excellent Tool for Flexible, Automated Marketing and Lead Generation
What do you like best about the product?
This is an excellent business tool for organizations and freelancers alike. I appreciate the flexibility and customization it brings to my marketing strategies. Its specific features are ideal for automating account-based advertising and retargeting, which has been very helpful for my work.
What do you dislike about the product?
I have nothing negative to say, the platform has worked up to my expectations and needs, it has significantly improved my lead generation efforts, allowing me to connect with people wouldn't normally have time for and thus expand my brand.
What problems is the product solving and how is that benefiting you?
We successfully reached our goal of boosting revenue while using fewer resources. This tool proved invaluable for identifying which companies visit our website in real time, tracking the pages they view, and understanding the content they engage with.
Outstanding Features and Exceptional Support
What do you like best about the product?
The range of features feels almost limitless, and I really value how promptly the support team addresses any issues. Their response time was excellent, allowing me to take thorough notes that will be helpful in future discussions. The campaign feature, in particular, is something I truly enjoy.
What do you dislike about the product?
I wish learning how to transfer data was a bit simpler, as it can be confusing at first. It would also be better if the same songs didn't repeat so frequently. Occasionally, the screen takes some time to load, which can be a little frustrating.
What problems is the product solving and how is that benefiting you?
The platform enables our representatives to make the most of their time, providing valuable support in their daily tasks. Its compatibility with our other products ensures a smooth workflow, and it has proven to be a reliable partner for our team. Additionally, it makes speed dialing much simpler.
Streamlined Task Management and Outstanding Support
What do you like best about the product?
What I appreciate most is the way it organizes tasks, making everything more streamlined. The ability to send numerous predefined and customizable templates both quickly and easily is a real advantage. I also really enjoy the calling feature—it works excellently. Having the option to select numbers from different countries has made our work significantly more convenient.
What do you dislike about the product?
Our experience has been overwhelmingly positive. I truly have no complaints. The customer support team stands out for being extremely responsive and helpful, which made the onboarding process smooth and stress-free, even for those who aren't particularly tech-savvy.
What problems is the product solving and how is that benefiting you?
We have mainly relied on the email sequencing features and are extremely pleased with the results. Now, we no longer need to spend the entire day managing emails, as this platform handles that task and so much more for us.
Personalized Reports and ABM Insights Elevate Our Outreach
What do you like best about the product?
I truly appreciate the personalized reports that arrive in my inbox each week. They make it simple to see changes in pageviews, unique visitors, and the number of accounts over time. I also like having a list of target accounts and clients we're concentrating on, which is especially valuable from an ABM perspective. Overall, it's an excellent feature.
What do you dislike about the product?
Demandbase is ideal for my outreach campaigns. I have nothing negative to say, it perfectly suits our needs and has significantly improved my work by helping me know the right time to connect with an account.
What problems is the product solving and how is that benefiting you?
We rely on Demandbase to track engagement throughout our organization and reach out to leads when they are ready to make a purchase. This tool has provided us with a clearer understanding of how our key accounts are engaging, and it has also helped us save time by allowing us to focus on accounts that are most committed.
Intuitive Platform with Outstanding Support and Targeted Content
What do you like best about the product?
I appreciate how intuitive and easy to navigate the platform is, which makes it accessible even for users who have no prior experience with sales automation tools. In my opinion, it's among the best tools available for display ads. I also value the targeted content it provides on our homepage, as this helps ensure that visitors don't leave right away simply because they aren't aware that we offer a solution for their needs.
What do you dislike about the product?
I have no complaints; the customer support team has been outstanding. They are consistently responsive, helpful, and proactive in addressing any issues or questions that arise. Their ability to adapt to our specific needs has been invaluable, assisting us in enhancing our segmentation, reach, and conversions.
What problems is the product solving and how is that benefiting you?
We rely on this platform mainly because it makes setting up custom email sequences straightforward, automates tracking, and keeps an eye on interactions, all without adding unnecessary complexity.
Game-Changer for ABM with Stellar Integration
What do you like best about the product?
I value Demandbase One for its precise intent signals and ease in identifying high-priority accounts with buying interests. The orchestration and integration capabilities are exceptional, allowing us to seamlessly connect segments directly to Salesforce and other go-to-market tech stacks. This means that whenever there's an intent spike or an account qualifies, it syncs automatically with our campaigns, aiding the sales process effortlessly without manual intervention. Additionally, the platform centralizes intent, firmographics, and audience syncs, enabling us to run seamless account-based marketing campaigns across platforms like HubSpot, Salesforce, Google Ads, and LinkedIn Ads. Furthermore, the initial support and ongoing bi-weekly meetings with Demandbase's support team have been incredibly helpful in onboarding and maintaining our account, ensuring any issues are quickly diagnosed and resolved.
What do you dislike about the product?
Some features of Demandbase One can feel complex for new users, which may create a steep learning curve initially. Specifically, the tool has lots of filters and attributes that can be overwhelming at first. While the tool offers limitless capabilities once mastered, the initial complexity might discourage new users or require significant time and effort to get accustomed to its full potential.
What problems is the product solving and how is that benefiting you?
I use Demandbase One to centralize data across our GTM stacks, identify high intent accounts, and activate targeted campaigns efficiently, saving us from fragmented data issues and automating our sales process without manual effort.
Effortless Navigation and Deep Insights Make This a Standout Tool
What do you like best about the product?
Easy to navigate dashboard the whole set-up makes it seamless for navigating to results quickly, like the in depth views that you can get for accounts and the way that you can drill down on information provided like new website visits and products of interest.
What do you dislike about the product?
currently no downside to using demandbase, can be slow to load on occasion
What problems is the product solving and how is that benefiting you?
Demandbase provides us with the customer journey from first contact through to purchase, we can clearly see what works when marketing products, what is successful and what is not. Returning visitors and newly engaged are visible and products that are of interest so we can alter marketing approach.
Highly Customizable Platform, But Feature Bloat and Focus Issues
What do you like best about the product?
It is very customizable and it a powerful platform if you have the resources to invest in setup.
What do you dislike about the product?
The platform has acquired a lot of smaller tools over the years which has led to some feature bloat. The success team is frequently chasing new feature engagement instead of optimizing current functionality.
What problems is the product solving and how is that benefiting you?
It is giving us access to sales and marketing data that we otherwise would have no visibility to. The primary data sources being: intent, de-anonymized web traffic, and consolidated activity tracking. This is helping us to get better visibility into our buyer journey and increase the focus and targeting of our sales and marketing campaigns.
User-Friendly with Targeted Ad Campaigns
What do you like best about the product?
I love how user-friendly Demandbase One is, making it easy for me to navigate and utilize its features efficiently. The ability to target buyer groups specifically in ad campaigns is fantastic, as it greatly enhances my advertising efforts. I also appreciate having more visibility into programmatic activities, allowing me to better track and optimize my advertising strategies. These features, combined with its seamless integration with Salesforce, make Demandbase One an invaluable tool for my list-building and advertising needs.
What do you dislike about the product?
Nothing that I can think of!
What problems is the product solving and how is that benefiting you?
I use Demandbase One for advertising and list building, gaining more visibility into programmatic activities. It's user-friendly and helps in specifically targeting buyer groups in ad campaigns.
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