Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
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A Good calling app with some great features
What do you like best about the product?
A dashboard that exists outside the outlook environment, can be used to view the list of meetings that are scheduled and also allows you to join them. The call quality is pretty good with occasional disturbances.
What do you dislike about the product?
Sometimes call quality can get pretty bad and you will experience a lot of problems. The android app can be very buggy at times and randomly log you out. Even the iOS app is pretty buggy and logs you out all the time or calls won't connect.
What problems is the product solving and how is that benefiting you?
Able to make cloud calls by all team members pretty easily. Costly is very affordable and connectivity issues are there but pretty rare. The mobile apps could be made so much better.
Webex first choice for online meetings
What do you like best about the product?
Simple and easy to navigate GUI with straightforward menus to perform online Video meetings. Its reducing world's boundaries by making people sitting in various continents at a high speed.
What do you dislike about the product?
Webex has improved a lot since past few years and leaves not many areas to complain about. Overall very satisfied with the performance of the software and is highly recommended.
What problems is the product solving and how is that benefiting you?
Conduction of online webinars, viva's, meetings, conferences... Webex is supporting the world leaders in a deep way. Very swift connection with very good controls.
Recommendations to others considering the product:
Very useful, go for it.
Incredibly Professional and Amazing Calling Application
What do you like best about the product?
We have established a professional communication center through Webex Calling so our clients now can rely on us, whenever they require any kind of help. I use this platform for my daily inbound and outbound calling.
What do you dislike about the product?
I never experienced any kind of missing functionality, for me, it always works perfectly without any issues and cons. Only the interface should more user-friendly for beginners. All other features are outstanding.
What problems is the product solving and how is that benefiting you?
We use this platform for customers, colleagues, and business partners. So now the communication between these people is really easy for us. We are really satisfied with both audio and video quality.
Recommendations to others considering the product:
Yes, definitely I will recommend Webex Calling to all other users. If they want to use professional calling services.
To keep in touch, we've included Webex Calling.
What do you like best about the product?
I like Webex Calling to record calls to use later or share with others, all received voicemails can be accessed from one intuitive interface, it provides call history and I can even export it in CSV format, Webex Calling is integrating perfectly with Microsoft Teams to make calls directly from there, the audio is of high quality there are no dropouts in calls, integrates perfectly with Microsoft Teams to make calls directly from there.
What do you dislike about the product?
I would like Webex Calling to provide a free version with many features and capabilities to try before you buy.
The Webex Calling mobile app is less user-friendly than the online and desktop versions.
Compared to its competitors, Webex Calling is expensive.
The Webex Calling mobile app is less user-friendly than the online and desktop versions.
Compared to its competitors, Webex Calling is expensive.
What problems is the product solving and how is that benefiting you?
Webex Calling has crystal clear audio with advanced noise cancellation to eliminate all background voices; has a voice mail feature that allows you to send a voice message between members without disturbing them; it is web-based, so no additional system configuration is required, and it has an excellent ability to switch from an audio call to a video meeting in seconds.
Recommendations to others considering the product:
I recommend Webex Calling, the security system of this platform is up to par; is reliable, and Webex Calling works in conjunction with other Webex solutions. From a voice call, I can immediately switch to a video call.
Great platform for meeting
What do you like best about the product?
Easy to communicate. It is also very good for video conferencing. It is very useful for long meetings. We can also assignment co host. It makes collaborating with team members very convenient.
What do you dislike about the product?
UI can be improved. Integration can also be improved. Video lags sometimes during video calling so it can be improved. It does not provide noise cancellation .
What problems is the product solving and how is that benefiting you?
I use it for instant calling and organizing meetings. It provides great meeting experience. So the performance is better than other competitors. Overall its a great platform for communicating and collage sting with the team.
Great Calling Tool
What do you like best about the product?
Best Cloud-based phone with zero latency and very effective. Has great features which benefit mostly organization like recordings the meetings call, Has features like voice mail and can pull the call history if needed.
What do you dislike about the product?
Sometimes it got stuck during the call. Need to work on some more features.
What problems is the product solving and how is that benefiting you?
Especially the latency when we make calls to people who are staying in different geographical regions.
Also, it's quite secure.
Also, it's quite secure.
Webex Vs TalkDesk (My opinion)
What do you like best about the product?
Regarding Webex Calling. Wasnt really much I did particularly like about it.
What do you dislike about the product?
The interface was, in my opinion overly complicated, requiring you to dig what felt to be rather deep into menus to achieve your goals.
What problems is the product solving and how is that benefiting you?
They do provide a functional IVR, with the tools you need to run a call center. Just not the most user-friendly in my oppinion.
Recommendations to others considering the product:
Go with TalkDesk
Cisco Webx Calling is best cloud based calling solution
What do you like best about the product?
Rich enterprise-grade calling features, easy to scalable and secure.
What do you dislike about the product?
The most disliked part is the connection issue with webx calling and the long waiting time.
What problems is the product solving and how is that benefiting you?
Easy to integrate with Webx tools like Webx meetings and Webx teams.
globally trusted and secure.
globally trusted and secure.
Good product but need amendments
What do you like best about the product?
Instant calling within organisation or outside organisation
What do you dislike about the product?
Need high speed internet, slowness issue and gets hanged frequently
What problems is the product solving and how is that benefiting you?
Using to communicate within organisation
Great tool to stay in touch with a remote team
What do you like best about the product?
The interface of the software is very nice and easy to use. It's on both the mobile and desktop, which makes it easy to take calls on the go or whatever your situation. It's been a tremendous help to my team during the pandemic when we had to switch working styles overnight, but we still managed to stay in touch. It feels much more like an ecosystem too compared to alternatives like Zoom, which feels a bit more utilitarian.
What do you dislike about the product?
It is annoying that you have to download software to make the most of the meetings. Within my team, this isn't an issue. But if you have to involve contractors or 3rd parties outside your organization, keep in mind that it's easier to use software that can be fully used in a browser (like Google Meet). Or, if you need to involve them in regular meetings, provide them with the access to your organization's profile on Webex.
What problems is the product solving and how is that benefiting you?
Staying in touch. We had a few different tools before the pandemic that hardly anyone wanted to use. But because we were forced to find a solution, I'm pleased that this one is something that people are using now without thinking twice. It's just the obvious go-to.
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