Webex Calling

What do you like best about the product?

What I appreciate most about the system is its versatility. I can remain connected seamlessly, whether I'm working in the office or using my phone. The system offers a wide range of features, including fax, a phone app, meeting capabilities, and more, making it highly adaptable to my needs.

What do you dislike about the product?

I have no complaints; their services have truly transformed the way I work. They fit seamlessly with the needs of our team and made the shift from in-person to remote work smooth and enjoyable for everyone involved.

What problems is the product solving and how is that benefiting you?

I primarily use it for making international calls with superior voice quality. Starting to use this platform has been one of the best decisions we've made to improve our team's productivity and flexibility.

What do you like best about the product?

This tool has seamless call and audio qualities that are highly defined to ensure quality communication within the company as well as with the clients. This promotes a great interaction and collaboration.
The browser based calling feature makes it convenient for clients to reach us.

What do you dislike about the product?

This tool meets our expectations. I have no dislikes on this tool.

What problems is the product solving and how is that benefiting you?

Webex Calling is cloud based which reduces the need to have extra hardware in the company for communication. This highly promotes the return on investments as we do not incur extra cash for purchasing calling devices.

What do you like best about the product?

What I really value most about Webex Calling is the connection quality is,whether it's a quick 15-minute team huddle or a marathon three-hour workshop, the video stays sharp and the audio stays clear without those frustrating drops or lag issues. Everything about using it feels intuitive and friction,free in a way that setting up meetings integrates naturally with my calendar, participants can jump in with just a click, and when I need to present something, the screen-sharing feature works instantly without complicated setup. The built-in chat is perfect for side conversations or sharing links without interrupting the flow, and having automatic recording options ensure I never have to worry about missing important details or action items required for later use or reference. The tool comes together to create a workspace where one is able to focus on the actual collaboration and being productive.

What do you dislike about the product?

One thing I don't like about this tool is has limited customization options and relatively minimal troubleshooting capabilities.Most issues need contacting the support team ,and this dependency can be slow during peak support periods.

What problems is the product solving and how is that benefiting you?

Webex Calling provides features that lead us to have rich and improved communication with clear audio and video quality .

What do you like best about the product?

I appreciate that the control panel provides a clear overview for managing all call services. I also value its ease of integration as a call management solution, making it ideal for businesses and organizations of all sizes.

What do you dislike about the product?

It manages all calls very efficiently. I have nothing negative to say about this platform. It's well-designed and suitable for all types of organizations.

What problems is the product solving and how is that benefiting you?

It has primarily provided us with services such as instant messaging, a call center, and autodialer, all within a single system. Furthermore, it offers comprehensive reports and analytics. It is very fast and optimizes our performance and productivity.

What do you like best about the product?

Webex is great because it make phone calls really easy and flexible and the team can call anywhere from internet using phone or application smoothly. It is also very secure and reliable.

What do you dislike about the product?

Webex calling sometimes feel a bit old fashioned and a little clunky when we compare to other system. It is also a little bit higher in terms of costing and it can be tricky when we are trying to integrate it with non cisco phone.

What problems is the product solving and how is that benefiting you?

Webex Calling has helped our team to work from any where around the work. It has also allowed us to hire employee across Globe with work from home feature.