Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
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Webex is easy to use
What do you like best about the product?
Webex Calling is easy to use. The app has access to persistent chat messages with my team members. All of my calls, chats and voicemails are contained in one app.
What do you dislike about the product?
The search feature is my least favorite part of the app.
What problems is the product solving and how is that benefiting you?
Webex combines voice, chat and collaboration in a single easy to use application.
Webex Calling Good So Far
What do you like best about the product?
Control Hub is less confusing than CUCM.
What do you dislike about the product?
Still getting used to/finding different settings
What problems is the product solving and how is that benefiting you?
Nice to have everything in one spot with Control Hub
Webex Calling has made Calls and communication so much easier
What do you like best about the product?
The ease of use is what most people like best about Webex Calling. It's just a click-and-go type of situation and people seem to love it around here. It has helped a number of users in our company. A large number of our user population using webex Go to be able to connect outside of the office!
What do you dislike about the product?
So people didnt quite grasp the new concept of webex calling and how it works since the new Webex Calling has ao many additional features and ways to connect. Our internal team were able to support and easily teach users how to utilize this new feature we have.
What problems is the product solving and how is that benefiting you?
Webex calling didnt solve a problem that we had previously rather than helping us grow what we had in place. The scalability as we rolled out Webex across our organization made the project so easy for admin's and the helpdesk staff. Users can now have easy to use communication outside of the office.
The best cloud calling solution I have ever used
What do you like best about the product?
Webex Calling has a great feature set but is also really easy to set up and manage. Everything is managed through Webex Control Hub, which makes provisioing very fast, troubleshooting easy, and RMACs very straightforward.
What do you dislike about the product?
It lacks some of the finer levels of configuration that you would get with Unified Communications Manager but for overall majority of customers, this is not a problem. And Webex Dedicated instance is available if that level of configurability is required.
What problems is the product solving and how is that benefiting you?
WXC is simple to manage, fast to deploy and easy to make changes. This reduces administration and management overheads and doesn't require highly specialised skill sets.
Webex Calling: The Industry's "Revolution"
What do you like best about the product?
We appreciate the clarity of sound on Webex Calling. We've used other web-based phone platforms in the past, and some of them can be pretty choppy and difficult to understand. With Webex, we always know that our calls will go through so we can communicate effectively with customers and clients. Additionally, the low monthly price point is fantastic for a business like ours that needs to stay within budget!
What do you dislike about the product?
What I dislike about Webex Calling is the price. It's somewhat high when compared to other similar instruments. Also, there should be a help desk so that users can report any issues and receive prompt resolutions rather than having to switch apps entirely.
What problems is the product solving and how is that benefiting you?
I can contact a coworker via Cisco Webex calling whenever I become stalled on a concept and require immediate feedback. You will have more free time as a result. You can also address a large group of coworkers with your concerns through the conference call feature.
Webex - An Alternative to In-Person Meetings
What do you like best about the product?
The most helpful thing about Webex is that it allows users to conduct online meetings and webinars efficiently. It is also helpful for sharing documents and presentations online
What do you dislike about the product?
The least helpful thing about Webex is that it can be challenging to figure out how to use all of its features. Additionally, the interface can be confusing and hard to navigate.
What problems is the product solving and how is that benefiting you?
Many business problems can be solved using Webex. Some examples include:
-Improving communication and collaboration within a company
-Reducing travel expenses
-Increasing productivity
-Enabling remote work
-Improving customer service
-Improving communication and collaboration within a company
-Reducing travel expenses
-Increasing productivity
-Enabling remote work
-Improving customer service
Expandable cloud-based telephone service for businesses of all sizes
What do you like best about the product?
I appreciate the smooth switchover between audio and video calls when using Cisco Webex Calling. The top-notch camera is another excellent feature, as well as the fact that it can be quickly turned off with a knob - providing an extra level of security. Additionally, I find teleconferencing much more accessible now - connecting with multiple coworkers simultaneously is extremely handy.
What do you dislike about the product?
What I don't like about Webex Calling compared to other tools of the same type is that it's a bit pricey. The need for a built-in help desk in the Cloud Control Hub comes from the fact that without one, users have to keep track of a separate system to report and get assistance with any potential issues, which delays resolving those issues.
What problems is the product solving and how is that benefiting you?
The only problem with Webex Calling is that it's not compatible with every single business. Some companies may still rely on older systems incompatible with the cloud-based VoIP service. In these instances, another solution will need to be used for communication purposes.
Best app for meetings and calls
What do you like best about the product?
breakout sessions is the best feature I like about webex calling, Group calls , scheduled meetings , sync of schedules to the calendar irrespective of timezones.
What do you dislike about the product?
Some features are paid and we can't mute all the participants except the organizer.
What problems is the product solving and how is that benefiting you?
Scheduled meetings for my work , breakout sessions to discuss important things with limited people from the call or meeting.
system to be dependable and the user interface to be highly user-friendly.
What do you like best about the product?
One of the best things about Webex Calling is that it offers open voice integration. This makes it easy to get started with the service and enables users to connect using video-based social interaction. Additionally, the security architecture is based on end-to-end encryption, which provides a high level of protection for user data. Another great advantage is that the centralized control hub allows administrators to quickly identify and resolve any issues that users may be experiencing.
What do you dislike about the product?
What I dislike about Webex Calling is that it's somewhat expensive. However, you can save significantly by bundling it with other Cisco services. Cost is my primary concern when it comes to this product. The system's administration is simple enough for anyone to use, regardless of their level of technical expertise, which is convenient.
What problems is the product solving and how is that benefiting you?
The problem with Webex Calling is that it doesn't have end-to-end encryption, which means that a third party could intercept your data. While this isn't likely, it's still a possibility. If you're concerned about security, you may want to look into another UCaaS provider that offers end-to-end encryption.
WebEx for work calls!
What do you like best about the product?
WebEx is a well organized application for calling and webinars.
Very secure for work related call and meeting with more number of people, webex can easily handle.
It's mobile application is great and can be joined using multiple devices.
Noise cancellation is a life saver in WFH scenario.
Very secure for work related call and meeting with more number of people, webex can easily handle.
It's mobile application is great and can be joined using multiple devices.
Noise cancellation is a life saver in WFH scenario.
What do you dislike about the product?
But on costly side, so good for big organizations or teaching institutions.
Good internet connection is required or else performance can decline.
If internet is good, application performs well and smooth.
Good internet connection is required or else performance can decline.
If internet is good, application performs well and smooth.
What problems is the product solving and how is that benefiting you?
We are webex for teams calling and meeting purposes.
In organization it is also used for lectures/ teaching and training purposes.
Webex's scheduler is great and chrome extension is also very useful.
In organization it is also used for lectures/ teaching and training purposes.
Webex's scheduler is great and chrome extension is also very useful.
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