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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

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External reviews

610 reviews
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External reviews are not included in the AWS star rating for the product.


    Allan R.

Easy to use!

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It is a quick set up, great end user experience and easy to administrate.
What do you dislike about the product?
Sometimes the pc client might present some bugs. However usually resolved by patchs
What problems is the product solving and how is that benefiting you?
Not having to buy physical servers and being able to pay monthly it is a great advantage for the solution.


    Sergio V.

Experience in Webex

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Its great stability in calls and high quality
What do you dislike about the product?
it has a very high cost, that's what I don't like
What problems is the product solving and how is that benefiting you?
The ability to communicate with clients in an easy, quick, and simple way


    Mnaouer S.

Hold online meetings with your coworkers as well as important calls.

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Excellent privacy when making calls, or writing messages, security first and foremost since you enter the platform and leave, no one can steal you data. HD video quality, very clear audio. Very interactive team building options when creating meetings for example for the IT Department we can assign a group and communicate with each other, the interface is quite businesslike, and you can modify the appearance to suit the user, the platform accepts multiple languages. Ease of use and ability to create meetings anywhere in the world from a personal Webex room, ability to share content with other users at the time.
What do you dislike about the product?
Webex calling is a very useful tool to keep in touch with other users of the company at times when needed, but it is important to understand that the application is not economical, in turn many people nowadays prefer to use more conventional services such as instant messaging applications. Another problem is that sometimes the call or video is cut off if the connection is not stable, a problem that may not happen with conventional phones. It is an application that requires a good connection at all times to be used, so in place where there is no good signal it is no useful.
What problems is the product solving and how is that benefiting you?
The use for this application is diverse, but the main use is for corporate meetings we have a wide range of employees in the IT area for us is very easy to set up meetings to discuss issues arising from the company, also allows us to disseminate messages between groups to give announcements of interest, It is also a good tool for job interviews, in fact, it makes this much easier for us in the human resources area.


    Eduardo M.

The best experience

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It is a friendly tool to use and super stable. Additional call quality
What do you dislike about the product?
I have no point against. It is a friendly tool to use and super stable. Additional call quality
What problems is the product solving and how is that benefiting you?
It gives you ease of mobility and communication at the same time


    Dan Z.

Professionalism in Virtual Global Connectivity

  • August 07, 2023
  • Review provided by G2

What do you like best about the product?
Excellent audio and video transmission.
Easy call management from anywhere at anytime from central portal.
Customizable control panel.
Reliable data security.
What do you dislike about the product?
I have enough courage to record this is zero error application.
What problems is the product solving and how is that benefiting you?
This is our morden reliable global connectivity at all times facilitating business continuity at all times.


    Amit S.

Webex Calling has come along very well, it had a poor introduction but it is very comparable

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
The new MS teams integration is really good
What do you dislike about the product?
It is not friendly to engineers, they need to figure how how to get logs available to them and not rely on Cisco all the time
What problems is the product solving and how is that benefiting you?
It is helping customers reduce the cost of hardware.


    Fethi M.

Corporate calls from anywhere in the world.

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
With Webex Calling you can make any call anywhere in the world, you only need a stable data connection. You can make from calls to group videos just by using the activation codes. The audio quality is excellent, and the video configuration is very clear, I would also like to point out that the interface is very corporate. You can maintain a stable connection between all employees of the organization, as a collaborative tool meets all the requirement. The phone application is a marvel, I can meet from anywhere and without restrictions. You can add contacts and create interactive teams by department to hold meetings, this benefits me a lot because I can always stay connected with my colleagues.
What do you dislike about the product?
The initial setup is slow and cumbersome, the program takes many times to open I'll stick with the phone application is simpler, there are internet providers with which it does not perform well, especially when I'm traveling to other countries and want to hold a meeting if the connection is not fast the application crashes. Some problems with call barring may time I want to block annoying calls, I hope they add better solutions in the update.
What problems is the product solving and how is that benefiting you?
We always wanted to implement in the company an option of calls in the cloud since we are in the IT and Telecommunications department, so the meetings for companies are more comfortable using the application, since you can have hosted a lot of contacts organized by groups of importance. It is also a powerful tool for video calls, we are a team of 10 people who like to meet remotely because many times we are traveling, it is an excellent solution to connect only having a good internet connection.


    Amanda B.

Easy Connectivity Across Devices,Timezones,Departments and Organisations

  • July 31, 2023
  • Review provided by G2

What do you like best about the product?
Anytime anywhere with any device you are securely connected and updated.
Easy to schedule and coordinate meetings,call and conferences from central portal.
What do you dislike about the product?
This tool has enabled us to work effectively since we applied it, no problem I have realised.
What problems is the product solving and how is that benefiting you?
Easy to maintain task and schedules on calendar wise.
Real-time collaboration and feedbacks .


    Sokvantha Y.

An online video and audio communication platform for mission-critical business.

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
Webex calling has a very intuitive and friendly user interface, easy to interact with, responsive, and it can be managed across multiple devices such as computers and mobile devices.
What do you dislike about the product?
This is not intended for the general user; you need to learn about it to fully utilize its potential for what you spent. It is difficult to navigate the features due to its complexity.
What problems is the product solving and how is that benefiting you?
It enables remote meetings for enterprises or businesses, eliminating collaboration barriers with features that allow presenting solutions from a distance. We can use this video call to remotely instruct technical staff in the field.


    Computer & Network Security

Best calling software

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
Webex Calling is an outstanding communication solution that has significantly improved our team's phone system. With its impeccable call quality, flexible deployment, feature-rich functionality, seamless integration, user-friendly interface, and reliable support, it surpasses our expectations in every aspect. Whether for remote work, multi-location setups, or small to large-scale organizations, Webex Calling is an ideal choice for businesses seeking a cutting-edge and efficient communication platform. We highly recommend Webex Calling to anyone looking to upgrade their phone system and elevate their team's communication experience.
What do you dislike about the product?
Webex Calling lacks the capability to merge Session Initiation Protocol (SIP) calls and Public Switched Telephone Network (PSTN) calls seamlessly and this feature seems not to be in the roadmap currently.
What problems is the product solving and how is that benefiting you?
Webex Calling's cloud-based infrastructure allows for flexible deployment, enabling our team to access the phone system from any location with an internet connection. This scalability has been a game-changer, especially for remote teams and those on the go, as we can stay connected seamlessly without being tied to physical office setups.