Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
610 reviews
from
External reviews are not included in the AWS star rating for the product.
Webex Calling is a Superb Tool
What do you like best about the product?
Webex Calling provides the best feature that is transcription of voicemail.
It can record calls on virtual lines.
It provides support for third party DECT Devices.
It saves money.
It can record calls on virtual lines.
It provides support for third party DECT Devices.
It saves money.
What do you dislike about the product?
Stable internet is needed to make proper call from any location.
Call recording option is available for a limited time period.
The price is vey high in comparison to Microsoft Team.
Call recording option is available for a limited time period.
The price is vey high in comparison to Microsoft Team.
What problems is the product solving and how is that benefiting you?
This has helped us to track our call recorings and improve our performance with the help of call analytics offered by Webex Calling.
There is no need of conventional phone lines and hardware which helps in cost saving.
There is no need of conventional phone lines and hardware which helps in cost saving.
quality calling with webex calling
What do you like best about the product?
webex calling comes with reliable, clear and audible audio quality with minimum disruptions.also comes with high levels of privacy and security. has end-to-end encryption and a user has the authority to decide who to engage with in calls ensures all users data and information are at safe hands.
What do you dislike about the product?
although webex calling is made to be a user friendly tool, customizing and implementing it requires some technical knowledge hence might be a challenge to a begginer, also the cost of premium plan is way to higher than competitors.
What problems is the product solving and how is that benefiting you?
webex calling is a high reliable voice calling asset, comes with clear tone and with no disruptions or background noices, it can also be used to make international calls making it a more rich and worldwide tool.
This tool addresses the various communication complexities for even the smallest businesses
What do you like best about the product?
Webex Calling offers me fast service and great communication. and I like the approach they give us in terms of managing their platform and the vision they propose.
What do you dislike about the product?
The only thing I don't like is that sometimes the phone wait times are long. from the rest The phone service is excellent, the technology and sales are also excellent.
What problems is the product solving and how is that benefiting you?
In addition to offering excellent customer service. Webex Calling offers me reliable phone and in-person Support with genuine humans.
Powerful Tool for all your Virtual Communications !
What do you like best about the product?
The best about webex calling is you can record on virtual lines.
Additional languages supported for voicemail transcription is and additional new feature which they have recently added..
Additional languages supported for voicemail transcription is and additional new feature which they have recently added..
What do you dislike about the product?
Call recording is available for a short period of time.
Price is high in comparison to other tools such as microsoft team.
To ensure proper call,stable internet connection is required.
Price is high in comparison to other tools such as microsoft team.
To ensure proper call,stable internet connection is required.
What problems is the product solving and how is that benefiting you?
It has enabled our employees to easily place calls on variety of devices from any location with an internet connection supporting to smoothly work from home.
Webex calling is a single platform where voice,video and messaging all are combined together.
Since conventional phone lines and hardware are no longer necessary, saving a lot of money.
Webex calling is a single platform where voice,video and messaging all are combined together.
Since conventional phone lines and hardware are no longer necessary, saving a lot of money.
Webex - Zoom with Security
What do you like best about the product?
We work in a field that required privacy and security - Webex has better security features
What do you dislike about the product?
It is more unfamiliar than zoom when starting
What problems is the product solving and how is that benefiting you?
Working from home but keeping connected and secure - sharing information in a way that is compliant with our security
One stop platform for all communication solution over the internet
What do you like best about the product?
There are a couple of features we like most, which are as follows -
1. It provides end-to-end security in communication by encrypting the messages from the sender to the receiver.
2. It also supports handy devices like mobiles etc. Because of that, we can be connected anywhere we go.
1. It provides end-to-end security in communication by encrypting the messages from the sender to the receiver.
2. It also supports handy devices like mobiles etc. Because of that, we can be connected anywhere we go.
What do you dislike about the product?
One of the things which we don't like is that it is not easily integrated with non-cisco tools and also to use this service seamlessly we require a good bandwidth internet all the time.
What problems is the product solving and how is that benefiting you?
This tool provides a single dashboard where we can manage the remote device settings of all our users without any difficulty. Since this service is based on the cloud this benefits us as we don't have to make any payment in advance. We have to pay only for the amount of this tool/service resources we use.
Webex Calling offers a single dashboard management experience
What do you like best about the product?
I like that Webex Calling offers an innovative set of business features including call control, voicemail, business text messaging, mobility, and voice queues.
What do you dislike about the product?
I must say that there is nothing I don't like about Webex Calling, it is an excellent modern cloud calling solution that adapts to the needs of companies of any size.
What problems is the product solving and how is that benefiting you?
Since we use Webex Calling in our organization, we can call other users in the company with great ease, make video calls and send instant messages to other users.
This tool has provided us with a way to communicate with our clients in an agile and easy-to-use way
What do you like best about the product?
The app and setup seem easy to use. It also allows us to communicate with our customers and product management is much simpler. I am very happy that most of the customer service representatives.
What do you dislike about the product?
I didn't like that the toll-free number they gave me was listed as spam. yThe iPhone app needs a little work since I have to log in constantly. Outside of all this the product works well and the documentation is easy to follow.
What problems is the product solving and how is that benefiting you?
Webex Calling allows us to not have wired phones. since we were able to receive excellent assistance with the integration of our lines into their systems. and we have also been using it for video conferences with clients.
One of the best reliable cloud based calling service.
What do you like best about the product?
We like the feature called scalability provided by this service. We can add or remove the features according to our needs. Because of that there is not wastage of resources.
What do you dislike about the product?
We found some of the negative points regarding this services-
1. This service is available at a slightly higher cost than the other companies providing the same services in the market.
2. The service dashboard is also not that user-friendly.
1. This service is available at a slightly higher cost than the other companies providing the same services in the market.
2. The service dashboard is also not that user-friendly.
What problems is the product solving and how is that benefiting you?
The remote culture or work-from-home/hybrid working culture is more and more coming into the picture. This service provides the flexibility to employees to keep connected or in touch no matter where they are through the internet.
Account managers quickly assist with requests as needed
What do you like best about the product?
The Webex Calling support team is quite helpful as administrative training for future store implementations. It's also a great way to teach me how to better navigate what I need to accomplish.
What do you dislike about the product?
The truth is, my experience has been very positive. and Their customer service, quick onboarding and support were excellent, The only current downside I see is that it gets slow at times.
What problems is the product solving and how is that benefiting you?
We love the flexibility of how we can access our phone calls and it helps us implement our business continuation plan by allowing us to forward our phone calls remotely.
showing 291 - 300