Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
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The price is reasonable and when I speak with an agent they are considerate
What do you like best about the product?
It offers me the ease of managing users and call groups. Additionally, the software is easy to use and is a great tool for my business. and it is easy to assign licenses and devices.
What do you dislike about the product?
Sometimes it can be difficult to reach them due to different time zones. y The website takes a little time to get used to for navigation purposes.
What problems is the product solving and how is that benefiting you?
I like that it has the ability to take centralized notes during calls, which is great for a team. and They helped me set up a new phone.
For that time i have used it am revamped with it's stability with calls.
What do you like best about the product?
Am revamped by stability of the internet calls no hanging.
The mobile app helps a lot with convinience.
Incredible for faster reply with theibe chats.
The mobile app helps a lot with convinience.
Incredible for faster reply with theibe chats.
What do you dislike about the product?
Admiration for it's stability with internet calls no hangups.
What problems is the product solving and how is that benefiting you?
No any hang-ups during your internet was what's inspired us to purchase it.
Incredible to use by phone which is simple.
Terrific with instant replies.
Incredible to use by phone which is simple.
Terrific with instant replies.
Cloud calling with ease
What do you like best about the product?
Webex calling is easy to get integrated with the customers existing infrastructure. Onboarding users from company AD deliveres a smooth experience. A borad choice of PSTN options makes it easy to get calls flowing.
Amomg other, these features helps a lot:
Azure AD wizard
Certificate based SIP trunk for PSTN connetivity
Client diversity.
Amomg other, these features helps a lot:
Azure AD wizard
Certificate based SIP trunk for PSTN connetivity
Client diversity.
What do you dislike about the product?
rigid call routing options
missing options for number manipulation for outgoing calls
unelegant way of moving users between locations.
missing options for number manipulation for outgoing calls
unelegant way of moving users between locations.
What problems is the product solving and how is that benefiting you?
Calling and asynchronous intaer action in one place, both internal and external contacts
WEBEX CALLING IS THE BEST!
What do you like best about the product?
1. Can answer calls via my mobile phone. I can now answer calls anytime, anywhere.
2. User-friendly
3. Voicemail feature is also superb
2. User-friendly
3. Voicemail feature is also superb
What do you dislike about the product?
1. Cost
2. Doesnt have do not disturb feature.
3. Does not support all countries.
2. Doesnt have do not disturb feature.
3. Does not support all countries.
What problems is the product solving and how is that benefiting you?
Can answer calls via my mobile phone. I can now answer calls anytime, anywhere.
Phone service and support are excellent
What do you like best about the product?
I love that they have an implementation team that you can talk to on the phone and they will make sure your system is working correctly. And what I like most is the versatility of working anywhere and being able to provide our clients with the necessary support they need.
What do you dislike about the product?
Honestly So far my experience has been great. But being completely internet based can be a challenge at times, plus the setup took longer than anticipated, but other than this I don't think it can get any better.
What problems is the product solving and how is that benefiting you?
It gives me the ability to answer customer calls on the go. Plus it allows our team to easily work from anywhere without carrying a phone, I definitely love all the features that come with the line.
I just can resist it's charm with instant calls
What do you like best about the product?
I just can resist it's charm with instant calling.
Love it's capabilities with live chats.
The robustness and efficacy with file sharing and easy collaboration.
Love it's capabilities with live chats.
The robustness and efficacy with file sharing and easy collaboration.
What do you dislike about the product?
Love it's credibility and efficacy for instant file sharing.
What problems is the product solving and how is that benefiting you?
Love its stability and reliability with instant file sharing.
Spontaneous and more effective for voice calls.
Great to schedule for video calls with other colleagues.
Spontaneous and more effective for voice calls.
Great to schedule for video calls with other colleagues.
Improve caller experience and enhance communication within my organisation.
What do you like best about the product?
One of the best thing with Webex Calling is how cost effective. It significantly reduce costs on hardware, maintenance and long-distance calling. It eliminates the need for traditional PBX systems and allows businesses to make calls over the internet, reducing telecommunications expenses.
I also like Webex Calling is a cloud-based, that's makes it more easy to set-up and manage from anywhere with an internet connection. No need for on-site hardware installation or maintenance, resulting in a simplified and streamlined process.
Another advantage is that it enables us to make and receive calls from anywhere using a mobile device, tablet or desktop.
I also like Webex Calling is a cloud-based, that's makes it more easy to set-up and manage from anywhere with an internet connection. No need for on-site hardware installation or maintenance, resulting in a simplified and streamlined process.
Another advantage is that it enables us to make and receive calls from anywhere using a mobile device, tablet or desktop.
What do you dislike about the product?
As long there is internet connection everything is good to go. High quality audio that make it great calling platform.
What problems is the product solving and how is that benefiting you?
Webex Calling provides our business with cost-effectiveness, scalable and flexible communication solution that enhances collaboration and streamlines communication processes.
It offers excellent call quality and reliability, minimizing disruptions or dropped calls.
It offers excellent call quality and reliability, minimizing disruptions or dropped calls.
Webex Calling is a modern cloud calling solution for businesses of any size
What do you like best about the product?
Like You can Webex Calling because you can record your calls and with VoIP systems, you can do voice and video conferencing, including custom voicemails, calls with extension numbers, directory URIs and also screen sharing, etc.
What do you dislike about the product?
I really like everything about Webex Calling, it gives us cutting-edge features and continued interest in new alternatives. It has great ease of use, reliability, consistency and excellent customer service.
What problems is the product solving and how is that benefiting you?
In our case, Webex calling has transformed the way we do our business, facilitating our meetings in a hybrid work environment, and allowing our workers to accelerate their dealings with customers by providing secure and effective calls.
Platform easy to navigate;
What do you like best about the product?
Being able to use computer, Iphone, etc. Sharing screens, havign the ability for the host to make an attendee a co-host to be able to share contet. The recording option of the platform.
What do you dislike about the product?
I have not experienced anthing negative with Webex.
What problems is the product solving and how is that benefiting you?
If there is a computer update sometimes it glitches, and I have to re-set computer. That is more of a update issue.
Very Good Cloud Based Calling Tool
What do you like best about the product?
It has good connectivity and calling quality. It has multiple features which are great some of them are call analytics, call queues and forwarding. Webex calling integrates well with its other apps very smoothly like Webex teams. It has no hardware requirement as it is cloud based application.
What do you dislike about the product?
There is no significant cons of the webex calling just it should have been able to integrate with other applications too.
What problems is the product solving and how is that benefiting you?
Webex calling helps to make automatic call service management and maintenance very easy. Its integration with its other apps making it more handy. It decreases the expense on phone service significantly. Overall my experience with Webex calling was great.
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