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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

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    Bhavik S.

Global reach of webex calling

  • October 25, 2023
  • Review provided by G2

What do you like best about the product?
There are several features to list but shared/multiline is at the top. The other features include voice queues, vitual line, CH management portal.
What do you dislike about the product?
Support for number manipulation and voice transcription.
What problems is the product solving and how is that benefiting you?
Cloud strategy and feature velocity


    Bernardo L.

Setup was pretty easy

  • October 24, 2023
  • Review provided by G2

What do you like best about the product?
Webex Calling Allows easier communications with clients, AND we can also hold conference calls within it. I also love that it helps me keep my business and personal separate.
What do you dislike about the product?
I consider that it had many errors throughout the time of use, but it is a beneficial application that helps me communicate with my clients.
What problems is the product solving and how is that benefiting you?
With this tool I can receive my phone calls on my desktop or smartphone. and it gives me ease of communication for users in multiple countries.


    Andrea P.

Your service always ready to help

  • October 20, 2023
  • Review provided by G2

What do you like best about the product?
Support is always willing to help and the wait time is short. and The service works on both an app and a physical phone.
What do you dislike about the product?
I would like them to enable the option to be able to quickly leave a call group from the phone interface.
What problems is the product solving and how is that benefiting you?
like it Access to the cloud portal makes it easy to make settings and add users, allowing me to easily provision my employees from home.


    Sergio P.

Great platform, constant evolution

  • October 17, 2023
  • Review provided by G2

What do you like best about the product?
Setup is very easy, there are certain features that are very simple to configure and Cisco is always adding new ways to migrate users out of CUCM, this process has evolved a lot in the past year.
What do you dislike about the product?
There are parts of the product that still feel like are half-baked, but Cisco has been taking great steps towards fixing these issues.
Customer support needs to improve a lot.
What problems is the product solving and how is that benefiting you?
Customer support needs to change. It is very annoying to go to Cisco TAC and have your case assigned to a first level of support where most of the time is only able to send canned emails for issues that you have already explained most of the time.


    Sangeetha D.

Webex calling is very user friendly and helps to have great audio connectivity

  • October 13, 2023
  • Review provided by G2

What do you like best about the product?
Webex calling is very user friendly and helps to have great audio connectivity for the people who connect from different regions
What do you dislike about the product?
No issue faced so far as I use it day to day
What problems is the product solving and how is that benefiting you?
Webex calling is very user friendly and helps to have great audio connectivity for the people who connect from different regions


    Verified User in Business Supplies and Equipment

Keeps the team connected

  • October 12, 2023
  • Review provided by G2

What do you like best about the product?
It provides a robust communication package that we use not only on our computers but also on our company approved phones, keeping the teams always a call away.
What do you dislike about the product?
I have no complaints pertaining cisco webex.
What problems is the product solving and how is that benefiting you?
It let us communicate cost free, as long we have a valid internet connection, ehich greatly improve our ability to provide inmediate support.


    Jitendra S.

Great Sound Quality and Video Clarity

  • October 03, 2023
  • Review provided by G2

What do you like best about the product?
Webex is a user-friendly interface,accommodating a large number of users and offering session recording. Best advantage of this software is user can join sessions by phone. User can use it for audio calling as well. Video conferencing fature of this software make it incredibly versatile application.
What do you dislike about the product?
Webex do have many advatnatges but it also have a draw back that is pricing comparing to other products available in the market like zoom are little cheaper than this.
What problems is the product solving and how is that benefiting you?
We were using other softwares but we switched to webex for our company meetings and calls. it turned out to be a wise choice now were using it very frequentlly and it is a very advantage for every meeting and calling and all.


    Analise S.

Webex calling has been the best platform in the business

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
I like it for its ability to accommodate multiple participants, its ease of holding conference calls, and another great feature it offers is that we can send voice messages to SMS and emails while using it.
What do you dislike about the product?
Webex calling has always met our daily needs. Since we have used it, we have thoroughly enjoyed its use and functionalities. It is one of the safest applications on the market, there is nothing I don't like.
What problems is the product solving and how is that benefiting you?
Before we depended on different applications for daily communications, since we use Webex we have this by default, in addition, it also offers us VoIP calls and sending automatic messages to people who try to communicate when we are not available.


    Muhammad I.

I have used WebEx calling app here at Zones and have hosted several meetings via this app.

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
Its user friendly, power of collaboration is great, I am not going to give a high score when it comes to integrating the app with Microsoft outlook etc..
What do you dislike about the product?
Consumes a lot of bandwidth and I think that fact makes it slow to run implying its a heavy app in terms of the toll it has on the PC and overall network downdgrading its performance.
What problems is the product solving and how is that benefiting you?
Back in the days when I was using it, the app actually made my life way easier through its immense power and ease of collaboration. OEM egangement was no longer a combursome task for me then.


    Alusine G.

The cornerstone of crystal clear and productive communication

  • September 27, 2023
  • Review provided by G2

What do you like best about the product?
I like the ease of integration with other cisco/webex platforms that enables us to have unified communications in one platform.

The user friendly nature of webex calling made the process of implementation and onboarding to be simple without extensive training.

I also like the crystal-clear quality of video and audio that makes our internal and external communication seamless.
What do you dislike about the product?
It would be extremely beneficial if the number of attendees was increased to facilitate calls with many attendees. Their customer support also has room for improvement to offer support whenever they are needed.
What problems is the product solving and how is that benefiting you?
Webex calling is a remarkable platform that has proved to be a game changer in fostering communication and collaboration with our remote teams. Its cloud based calling system is reliable and facilities seamless productivity and communication.