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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

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    Victor A.

calls anywhere

  • November 22, 2023
  • Review provided by G2

What do you like best about the product?
the ease with which you can have your phones and extensions anywhere without the need for a physical computer and the ease with which it can be installed and configured since everything is in the cloud
What do you dislike about the product?
Probably, we rely on an internet connection, and if this fails, the user will have a bad experience. Additionally, the subscription costs are quite high.
What problems is the product solving and how is that benefiting you?
we have many small branches where they are not interconnected with each other to the main site and thanks to webex calling we can communicate all branches without a big investment.


    Johana M.

The smart solution to stay connected in the digital age

  • November 21, 2023
  • Review provided by G2

What do you like best about the product?
What fascinates me most about Webex Calling is its ease of use and accessibility. From the get-go, it has been a smooth transition and there was no need for a huge learning curve. Webex Calling properties are very favorable for our business. The ability to make high-quality calls across different devices and platforms has greatly improved our own internal and external communications. At the moment we don't have to worry about poor call quality or technical issues. The video conferencing option has also facilitated our own remote meetings, allowing us to maintain positive communication with assistants in different locations.
What do you dislike about the product?
However, there are also certain points that I would like to see improved in the program. Sometimes we have encountered minor technical issues, such as connection delays or audio quality issues. If these problems can be reduced, our experience could be even better.
What problems is the product solving and how is that benefiting you?
Regarding problem resolution, Webex Calling was an important instrument. Previously, we were experiencing problems communicating efficiently with suppliers and consumers due to connectivity issues and call clarity. With Webex Calling, these concerns are gone. We now have the ability to have clear, uninterrupted conversations, which has improved our own business collaborations and streamlined our own processes.


    Beatrice M.

The Governing and Best Ever Conferencing Calling software.

  • November 15, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to manage our group calls.
Easy to hold or join voice conferencing invitations.
Easy to share files and documents.
Instant message and live chatting.
The beat customer services offerd to us.
What do you dislike about the product?
It has given us very positive results and we like it.
What problems is the product solving and how is that benefiting you?
Remote calling and voice conferencing.
So affordable in terms of costs.
It has a very easy to use interface


    Marta L.

The ideal solution for efficient and secure business communication

  • November 14, 2023
  • Review provided by G2

What do you like best about the product?
One of the things that fascinates me most about Webex Calling is its ease of use. The interface is intuitive and friendly, which made the use and configuration process quite simple. I didn't have to deal with complex technical setups, because the supplier took care of the entire bonding process seamlessly. Another notable aspect of this program is the quality of the calls. The connections are clear, without interruptions or noise problems. This was essential for our own meetings, because it allowed us to communicate positively with our own consumers and suppliers without any complexity.
What do you dislike about the product?
However, as with any program, there are also points that bothered me a little. Sometimes you experienced small delays in the delivery of denominations, which can be frustrating. Fortunately, such issues are rare and are not significantly affecting our overall experience with the program.
What problems is the product solving and how is that benefiting you?
Webex Calling was also a huge help in solving problems in our company. Due to the call recording functionalities, we have the possibility to check past conversations and keep track of established agreements and commitments. In addition, the screen sharing function during calls allowed us to make presentations and demonstrations remotely, which has helped us close agreements and win new consumers.


    Shubhangi C.

Best cloud based calling platform with end to end encryption

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
I liked its simplicity of user interface and operations. As a cloud based platform, It is easy to maintain and operate remotely which helps both employees working from office and from home. When it come to security, Its competitors doesn't offers that level of security which is being offered by webex (cisco). It supports end to end encryption for internet calling. Overall best platform for individual and group calling.
What do you dislike about the product?
Cost is little bit high as compared to competitors offered by MS. Local language support needed.
What problems is the product solving and how is that benefiting you?
Earlier we were using MS teams for messaging and calling for corporate communications, But due to lack of features we shifted to Webex calling and from then the experience is awesome. We used webex calling for connecting with our team and client from various parts of the globe seamlessly. It has all the features which we required for on premises calling and communication in a secured manner. We are able to filter the guest connecting to group call basedon locations. We can resolve the issue by sharing the screen and data while we are in the call with client and developer.


    Laura R.

Your extension wherever you are.

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Webex Calling is its ambient noise reduction, which allows me to have a conversation even when I'm on the street. It is very simple and intuitive to use; which allows us to use it every day from any device.
What do you dislike about the product?
At the moment, there is nothing I can mention that I don't like.
What problems is the product solving and how is that benefiting you?
Mobility today is a necessity, but it is also necessary to be able to access your extension at any time. Webex Calling solves this problem in a very efficient way. After the pandemic, we began to work in hybrid mode, which is why it is essential to have this type of solutions, which allows us to be accessible anywhere.
Our HR team must be accessible to any collaborator during the work day. For this we use the Group Call Management functionality, which allows us to distribute the call to the team, to the first one that can answer. This greatly improved the attention to our collaborators.


    Prachy G.

Powerful and flexible cloud based phone system.

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Webex calling has great features like call merging and visual voicemail. It makes management easier and more effective because all users are in a single platform.
Webex calling has built in security which ensures that all your data is safe. It keeps you connected from anywhere with a a powerful volp system.
What do you dislike about the product?
I have not experienced any problem with webex calling since installation. So far so good.
What problems is the product solving and how is that benefiting you?
With webex calling, we are now able to work from the office, home or at the go since we can receive calls across many devices effortlessly.


    Esperanza R.

A call to success: Unconventional ways to call by Webex

  • November 02, 2023
  • Review provided by G2

What do you like best about the product?
Webex Calling isn't just about making calls; it's about creating experiences. With the virtual meetings feature, I can host engaging presentations, share marketing strategies, and collaborate with remote teams seamlessly. The intuitive interface ensures smooth and interruption free interactions. Providing technical support through calls is a critical aspect of my role. Webex Calling provides an easy platform for resolving customer issues at the moment. With screen sharing and remote control features, troubleshooting becomes effortless. In digital marketing, collaboration is vital.
What do you dislike about the product?
Occasionally, problems with internet connection can interrupt calls and impact communication quality. Improving call recording and quality monitoring features would enhance capabilities, providing users with better insights and control over their communication experiences. This ensures clear and reliable voice calls for more productive interactions.
What problems is the product solving and how is that benefiting you?
Webex Calling enables me to work with remote teams in implementing advertising campaigns, regardless of location. This leads to faster decision-making and execution of marketing strategies. The software makes online meetings, technical support, teamwork, and client communication easier. It's a complete communication solution. Due to time constraints, we couldn't have an in-person meeting. With Webex Calling, I held a virtual presentation, shared the report, discussed strategies, and answered questions in a timely manner. The outcome? A contented client and a flourishing presentation.


    Minu V.

Increase your organization's productivity with Webex Calling.

  • October 29, 2023
  • Review provided by G2

What do you like best about the product?
Webex has helped us in improving the teams productivity by providing us the freedom to work from anywhere.

Webex calling easily integrate with other webex tools which helps to communicate smoothly.

Users can place and take calls using Webex Calling from desktop, laptop, tablet, and smartphone devices.

Any device, including desktop PCs, laptops, smartphones, and tablets, can place and receive calls with Webex Calling.

Webex calling provides great customer support service with 24*7 avalibility.

Implementing WebEx calling is super easy due it's friendly user interface which makes it possible for users to pick up the platform quickly and begin placing calls right away.
What do you dislike about the product?
Webex Calling operates on cloud, hence a strong internet connection is necessary for it to work correctly. You may encounter dropped calls or poor call quality if your internet connection is not stable.
What problems is the product solving and how is that benefiting you?
Webex Calling has helped us to secure data by using cisco's secure cloud platform. This tool has helped us in getting connected with our employee's easily who are working from home.


    Joseph F.

Webex calling with AI is mind blowing

  • October 26, 2023
  • Review provided by G2

What do you like best about the product?
Webex Calling was already a really solid product, but with the AI advancements announced this week at WebexOne it is a game changer!
What do you dislike about the product?
Sometimes it can be challenging to manage numbers from a cloud connected PSTN provider
What problems is the product solving and how is that benefiting you?
The ability to have call features seamlessly work and quality audio with analytics.