What do you like best about the product?

-It was really user-intuitive and can be used among a wide variety of devices varying from desktop, mobile, etc. It did not need any specific geographical location to function, thus letting us communicate efficiently and increase our productivity.

-It provided security and reliability as it secured our data with its protected cloud space. It was really seamless to use due to its collaboration flexibility and integration functionality.

-It improved our customer service significantly. At frequent times when an overwhelming number of customers called, its group call management helped us to cater to such a large mass. Moreover, we were able to create customized calling experiences for our personnel and implement them in our organization.

What do you dislike about the product?

The initial setup phase of the platform is slightly time-consuming, apart from which, we did not face any sort of shortcomings in Webex Calling.

What problems is the product solving and how is that benefiting you?

Webex Calling is an application that combined our calling, meeting, messaging, and contacting under one streamlined platform. After the pandemic, while we shifted our work to the hybrid mode Webex Calling proved to be an important asset for our organization helping us significantly communicate with internal as well as external people. Its geographical location made it accessible for us to communicate seamlessly globally, thus we had a great experience with Webex Calling.

What do you like best about the product?

I love that this tool integrates seamlessly with a variety of other apps, making it a super versatile option. I like that it allows us to share screen with our clients to provide remote assistance. It works well on a variety of devices, both phones and laptops.

What do you dislike about the product?

It may be difficult to run the Webex client installation on corporate devices due to the fact that it installs to the user's AppData folder and ProgramData, which may be blocked due to software restrictions.

What problems is the product solving and how is that benefiting you?

Provides great admin options to keep all your agent information up and running. Allows use on multiple devices. This tool greatly helps to improve effective and efficient coordination, and facilitates teamwork.

What do you like best about the product?

As a technical support specialist, I handle cases related to the provisioning of new softphones or call extensions on a daily basis, and the process is simple and easy to understand. Connectivity to Active Directory servers makes it easy for me to create new servers and sign in users using Webex Control Hub.

What do you dislike about the product?

In my experience, intermittent connectivity issues are one of the downsides of using Webex Calling. The platform is usually reliable, however, there have been some cases where calls dropped slightly. This has sometimes caused irritation, especially during important conversations.

What problems is the product solving and how is that benefiting you?

In my opinion, Webex Calling's consistent reliability is one of its most notable qualities. The platform always provides a reliable and seamless communication experience, whether it is a team meeting or a critical client call. I feel more confident going about my daily activities now that I know I can trust Webex Calling.

What do you like best about the product?

In my experience, Webex Calling stands out from the competition because it offers a consistent and reliable communication experience. Unlike other platforms, it never drops calls or has network problems. Maintaining positive customer relationships and efficient business operations depends on reliability like this. Our communication and productivity has improved easily using Webex.

What do you dislike about the product?

The platform is quite reliable, but I think the call recording feature could be better. A more convenient tool for record maintenance and review purposes would be to streamline the process of capturing and accessing call recordings.

What problems is the product solving and how is that benefiting you?

The common problem of unreliable communication methods is addressed with Webex Calling. It provides a solid foundation that ensures business conversations run smoothly, regardless of technical difficulties. Their reliability has improved my work due to their honesty and efficiency.

What do you like best about the product?

1. Easy communication- When we are required to conduct high-quality audio or video calls with no network issues, etc, Webex Calling is the perfect application to opt for. It helps us connect globally with anyone and have business calls.

2. Collaboration- Its wide variety of features including screen sharing, etc have been great during meetings or calls to collaborate with our teams and have their opinions.

3. Integration- Its implementation process and integration with other Webex platforms have been really compatible for us to use.

What do you dislike about the product?

Apart from occasional glitches which is pretty common, there is nothing that we disliked about Webex Calling.

What problems is the product solving and how is that benefiting you?

We had a great experience with Webex Calling due to its user-friendly interface, and seamless efforts to conduct our calls anywhere in the world in a smooth manner. We have had great connectivity and that too with no interruptions due to this platform. Its advanced collaboration tools like screen sharing, etc have made our teams and employees feel more engaged in our decision-making process. It is highly recommended for enterprises for reliable communication.

What do you like best about the product?

As long as i have an internet connection i can stay connected to everyone, from anywhere, whether in the office, at home, or even my favourite coffee shop.

What do you dislike about the product?

It is so easy to use that we use it on a daily basis, potential downside is that you may lose that personal touch in certain situations.

What problems is the product solving and how is that benefiting you?

It is designed to adapt to evolving communication technologies, ensuring that businesses stay relevant and competitive.

What do you like best about the product?

In the ever-evolving landscape of business communication solutions, WebEx Calling stands out as a robust platform that not only simplifies but transforms the way organizations connect and collaborate. This review delves into the features, performance, and overall impact of WebEx Calling on modern communication needs.

WebEx Calling serves as a unified communication hub, integrating voice, video, and messaging into a seamless platform. This consolidation eliminates the need for disparate communication tools, providing a centralized space for employees to connect and collaborate effortlessly.

One of the notable strengths of WebEx Calling lies in its ease of deployment. Organizations can quickly adopt this cloud-based solution without the need for extensive infrastructure changes. Additionally, its scalability ensures that as businesses grow, the communication system can effortlessly expand to accommodate increased demands.

WebEx Calling offers a feature-rich calling experience that goes beyond traditional phone systems. The platform supports HD voice quality, voicemail, call forwarding, and advanced call routing options. The integration with Cisco's global network enhances reliability, ensuring crystal-clear communication even in geographically dispersed teams.

The mobile accessibility of WebEx Calling is a game-changer for today's mobile workforce. With dedicated apps for both iOS and Android devices, users can seamlessly transition between desktop and mobile, ensuring uninterrupted communication regardless of their location.

WebEx Calling leverages intelligent call routing algorithms, ensuring that calls reach the right individuals or teams efficiently. The built-in analytics provide valuable insights into call patterns, helping organizations optimize their communication strategies and resource allocation.

The synergy between WebEx Calling and WebEx Meetings is a significant advantage. Users can effortlessly transition from voice calls to video conferences, fostering a more immersive and collaborative communication experience. This integration enhances productivity by reducing the need for multiple platforms and streamlining communication workflows.

Security is a paramount concern in business communications, and WebEx Calling prioritizes it effectively. The platform employs robust encryption measures to safeguard sensitive information during voice and data transmissions. Compliance with industry standards further solidifies WebEx Calling as a secure solution for businesses across various sectors.

The intuitive user interface of WebEx Calling contributes to its widespread adoption. With a clean design and straightforward navigation, users can quickly adapt to the platform, minimizing the learning curve for both administrators and end-users.

WebEx Calling's integration with Cisco's global network ensures reliable and high-quality communication services across the globe. This global reach is particularly valuable for multinational corporations, providing a consistent and dependable communication infrastructure regardless of geographic locations.

Cisco's commitment to customer support is evident in the resources and training materials available for WebEx Calling users. Comprehensive documentation, online resources, and responsive customer support contribute to a positive experience for organizations implementing and maintaining this communication solution.

In conclusion, WebEx Calling emerges as a comprehensive and forward-thinking solution for businesses seeking a unified communication platform. Its feature-rich capabilities, seamless integration with WebEx Meetings, and commitment to security position it as a transformative force in modern business communication. Whether enhancing remote collaboration or streamlining internal communication, WebEx Calling proves to be a reliable and innovative choice for organizations of all sizes.

What do you dislike about the product?

While WebEx Calling excels in many aspects, some potential demerits include occasional connectivity issues, dependency on internet reliability, and a learning curve for advanced configurations.

What problems is the product solving and how is that benefiting you?

WebEx Calling addresses the need for a modern, unified communication solution in business. By leveraging WebEx Calling, we benefit from streamlined and feature-rich voice communication, seamless collaboration, mobile accessibility, and global reach. This translates to enhanced connectivity, improved team collaboration, and efficient communication, ultimately contributing to increased productivity and responsiveness within your organization.

What do you like best about the product?

I have to say that Webex calling is a game changer, not having a desk phone any more is great and especially as most of the time we all work from home these days. As the admin, user and implementor of Webex calling, it was very easy to setup and roll out to our users and it has all the features you would expect from a phone system, ie. voice mail, basic call routing , hold and so on.

What do you dislike about the product?

i cant say i have any probmels with Webex calling, its a great product and i would reccomend it

What problems is the product solving and how is that benefiting you?

It solved our problem of Hybrid working, moving away from physical desk phones to laptop/mobile-based ISDN calling.

What do you like best about the product?

The App is well-designed and built, and being able to receive and make calls to your colleagues and your network contacts from anywhere while still using your company infrastructure is amazing. Also, the full cloud-based calling is a great option for those who are not willing to keep any piece of bare metal on-premisses.

What do you dislike about the product?

There isn´t much to say here, but a thing that there is some room for improvements in the App for Android platform.

What problems is the product solving and how is that benefiting you?

We have a hybrid environment here, where our local PSTN gateways are on-premisses and all our Webex app clients are cloud-based, this integration is reliable and easy to set up.
The main problem that Webex Calling helped us to overcome was the need of VPN connection for everyone outside the office to have phone services working, many users are working with VDIs and most of them need to keep connected to the customer environment which was a problem since to have phone services they would disconnect from customer to connect locally to be able to receive or make a external call.

What do you like best about the product?

Best calling solution during anyother meet or work.
It is more compatible as we can access from any devices like lap,mobile.
Quality of voice is good.
we can even test inbeween call is so good.

What do you dislike about the product?

Sometimes lack of customer support,need some update.

What problems is the product solving and how is that benefiting you?

During work if we have any doubt we can easily make a call in a click from any devices and get the help immediately and hence finishing the work soon.