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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

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External reviews

611 reviews
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External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

WebEx calling:A powerful feature reach solution for enterprise communication

  • August 29, 2024
  • Review provided by G2

What do you like best about the product?
WebEx cloud is a cloud -based phone system offered by Cisco, designed to provide enterprises grade voice and cooling features through the WebEx platform.
What I like the most about the product is
1) Global accessibility
2) Integration and collaboration
3) scalability
4) security and compliance
What do you dislike about the product?
1) Complexity for small business
2)Cost
3) Dependence on internet connectivity
4) Learning curve
What problems is the product solving and how is that benefiting you?
WebEx calling address several challenges that business face with traditional phone system and morden communication.
1) Outdated PBX systems
2) Fragmented communication
3) Global communication needs


    Financial Services

Webex Calling working from home

  • August 18, 2024
  • Review provided by G2

What do you like best about the product?
I work from home full time and appreciate being able to make calls without having to have a physical phone at my house. I use the Webex suite for all of my calling and it has 100% of the features that I need to get my work done.
What do you dislike about the product?
As with all things Cloud there have been times that I could not register to the Webex Cloud for an hour or more and i was not able to make calls. My home Internet was good i just could no get registered with Webex.
What problems is the product solving and how is that benefiting you?
I use the Webex suite for calling and I can say the addition of the Webex assistant has been an improvement. It can summarize meetings that I might have missed and i don't have to play back a recording of the meeting after the fact.


    Mauricio C.

Webex is great

  • August 16, 2024
  • Review provided by G2

What do you like best about the product?
The best about webex is that I can speak with Meta through video meeting
What do you dislike about the product?
I like all, everything works always wonderful
What problems is the product solving and how is that benefiting you?
communication with meta support


    Rachel S.

Webex Calling is the ally your company needs for its virtual communications.

  • August 11, 2024
  • Review provided by G2

What do you like best about the product?
Webex Calling is a software committed to quality and communication efficiency, so your company will find in its functions the remote connection it has always needed.

Webex Calling is constantly innovating, each one of its functions are among the best in the market to establish any type of virtual communication.

In addition, Webex Calling is a software that connects with the most popular applications and social networks of today, which facilitates its adoption and use.
What do you dislike about the product?
Webex Calling is fantastic for all types of communications, it does not suffer any type of failures or technical problems, it is great for all types of business communications. It is a software that has no flaws whatsoever.
What problems is the product solving and how is that benefiting you?
Webex Calling has given my company the management and control of its communications, we no longer depend on third parties to set up our meetings and videoconferences, it has allowed us to accomplish our work within a digital environment protected by its tools.


    Matt D.

A premium digital resource for your business communications.

  • August 06, 2024
  • Review provided by G2

What do you like best about the product?
Webex Calling is a fantastic digital resource for connecting and communicating virtually with all your employees, it is secure and effective.

Webex Calling has a formidable performance, its connection capabilities are the best to perform your work remotely.

Webex Calling offers the best alternatives to make possible the most reliable and secure remote meetings for all your employees.
What do you dislike about the product?
Webex Calling is a top-notch resource, it is really fantastic for making all your meetings and business calls, there is nothing wrong with its performance.

Webex Calling is unique and effective.
What problems is the product solving and how is that benefiting you?
Webex Calling offers my company the best services to make our communications possible in a secure and cost effective workspace, it is a first class business ally to satisfy our technical needs.


    hala k.

Most Complete Communication Software in The Markert

  • August 02, 2024
  • Review provided by G2

What do you like best about the product?
I appreciated the extensive call center management capabilities. Moreover, a key benefit is the ability to centralize our commercial communications on a single platform. The customer service team guided me through the necessary steps to facilitate this transition. Additionally, managing Cisco’s collaboration features for calling, meetings, and messaging in Webex—a widely used video conferencing and collaboration tool—was straightforward.
What do you dislike about the product?
The primary drawback of Webex Calling is its relatively high cost. However, in terms of functionality, it performs well, and we’ve seamlessly integrated it into our workflow
What problems is the product solving and how is that benefiting you?
It’s a high-quality software designed for business calls, offering seamless integration with all your communication tools and applications. Moreover, it’s interactive and adaptable, catering to individual user preferences


    Gianfranco C.

Webex

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
Webex, developed by Cisco, is a popular video conferencing and collaboration tool used by businesses, educational institutions, and individuals for virtual meetings, webinars, and team collaboration.
What do you dislike about the product?
Some users report that the mobile app is less robust compared to the desktop version
What problems is the product solving and how is that benefiting you?
High-quality video and audio
Comprehensive security features
Strong integration capabilities
Reliable performance and scalability
User-friendly interface
Excellent customer support and resources


    Gavin O.

Webex Calling is the most complete communication software on the market.

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
It is a premium software to make your business calls.

It offers full integration of all your communication tools and applications.

In addition, it is a software that adapts to the needs and preferences of each user, it is interactive and functional.
What do you dislike about the product?
Webex Calling is a fantastic software and extraordinary performance, it has fulfilled all our communication needs, there is nothing I can complain about.

Webex Calling is a one of a kind software.
What problems is the product solving and how is that benefiting you?
This software has met and facilitated all our business communication needs, it is easy to use and allows us to increase the performance and productivity of all our employees.


    Information Services

Easy way to schedule the meetings in the late minute

  • July 19, 2024
  • Review provided by G2

What do you like best about the product?
The Best UI and no of options and features they provide for meetings
What do you dislike about the product?
When there is screen sharing feature is turned on, it lags heavily even if we have proper system and internet connection
What problems is the product solving and how is that benefiting you?
Scheduling meetings vey easily and Easy understandable UI for all the client meetings


    Automotive

A good-looking, fast, efficient and compact Teams

  • July 19, 2024
  • Review provided by G2

What do you like best about the product?
It's too easy to operate. A grandma could open Webex and know what to do to have things working. Differently than the average Teams app, it's dark natively, which is in my humble opinion a MUST in 2024. It's compact, so I don't have to use it in full screen in order to have access to what I want.
What do you dislike about the product?
Not having a way to close the chat currently open. Sometimes you open someone's chat to read their message and answer, but then you have to do something else. The chat is still there, open, and there is no way to close it, you can just move to another chat. That's a problem, because sometimes you open Webex back and you ended up sending a read receipt when you didn't necessarily read it; nevertheless, message is considered "read" on client side when I go for a prioritary chat/discussion and I might forget to read that person's message later. There should be a way to put flags into chats/discussions or to set as "not read" se we're reminded later there are people to answer. The app should also use AI to remind you that some messages apparently need answering (even if that's an optional feature).
I love Outlook's integration with Webex, but I don't like Webex's integration with Outlook. I can easily set up a Webex meeting through Outlook, but I cannot easily set up a Webex meeting that I'll be added to my schedule. I cannot access my teammembers schedules if I don't go through Outlook. Webex's access to Outlook's information is limited; this might not be intentional, but if it is, you might want to rethink that.
What problems is the product solving and how is that benefiting you?
I am a PD engineer. I am able to easily contact people all around the globe through Webex, even if they use Microsoft Teams instead of Webex Teams.