Webex Calling
Cisco Systems, Inc.Reviews from AWS customer
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Webex Calling the best Platform! AMAZED
What do you like best about the product?
The best thing about Webex Calling is that it is one of the most unique software solutions, and it helps us deploy cloud services. It is a complete enterprise-grade cloud system.
What do you dislike about the product?
Nothing works well, effective and efficient. Satisfied :)
What problems is the product solving and how is that benefiting you?
It is helping us in the calling system through VoIP, which helps us receive calls throughout the work period from our customers.
web+mobile calling application
What do you like best about the product?
with WebEx Calling, you get CiscoIP phones, which you can use in the contact center for dialling, we have an operations of 50 people using Cisco WebEx calling. it working like a charm, the call quality is superb and its also used for messaging. you get the minutes or you can have unlimited calling feature
What do you dislike about the product?
The integration with teams is not that good.
What problems is the product solving and how is that benefiting you?
Phone calling is expensive wherein WebEx calling is super cheap for business.
Simple online communication
What do you like best about the product?
I like its stability in video calls and the integration of features like digital whiteboards and the ability to record sessions. Its use is very intuitive, which allows you to use it fluently from the start.
What do you dislike about the product?
It can consume too many resources and this can affect performance on less powerful devices, especially in countries that are not in Europe.
What problems is the product solving and how is that benefiting you?
Communication and tutoring with people over the internet.
Great tool for remote collaboration and teamwork
What do you like best about the product?
webex offers excellent video quality, evenwith large groups. The breakout rooms and real-time transcription features are particularly helpful for collaborative meetings.
What do you dislike about the product?
Ocasionaly, the interface feels a bit outdated compared to competiors, and joining meetings for first-time users can sometimes be confusing.
What problems is the product solving and how is that benefiting you?
webex helps streamline remote meetings and team collaborations. it has improved communication and productivity for distributed teams in our organization.
Webex as a connecting platform
What do you like best about the product?
Active speaker focus is my favourite about webex
What do you dislike about the product?
It lags sometimes and I had to restart the application all over again
What problems is the product solving and how is that benefiting you?
It helped connecting with people on the other part of India and had many meetings through WebEx like specification meetings, supplier issue handlings, process review virtually over Webex
Webex Calling Review
What do you like best about the product?
ease of use, feature rich and ever expanding capabilities. The security of the product is great and the solution, overall, is easy to administer. As a partner, I help to administer the Webex Calling solution for many clients. This is in addition to performing demonstrations as part of a selling process. Webex calling is easy to implement, though there are improvements to be made. Integration with Microsof Teams is one of the biggest requests from my clients and it works very well. I use Webex Calling almost daily.
What do you dislike about the product?
Webex calling is still lacking some useful features as compared with CUCM/CUC including Unified Messaging, ability to see call status of shared lines in the Webex App and a few others.
What problems is the product solving and how is that benefiting you?
Webex Calling is solving the challenges of adhering to a cloud-first strategy for many organizations as well as ease of management/operations. The solution, overall, has a lower TCO when compared to premises when factoring in the skillset required to maintain the solution. Webex calling keeps my organization and my clients from having to maintain hardware in addition to software. With Webex Calling, I don't even nee to maintain the software as that is done on my behalf by Cisco. It allows me to have my staff, and the staff of my clients, to focus on more strategic projects and not have to spend as much time managing the collaboration solution.
No more need for physical desk phones!
What do you like best about the product?
Can be used anywhere I have the Webex App.
What do you dislike about the product?
Can only log into calling on one Webex app at a time but can at least log into Webex Calling on my desktop and mobile device.
What problems is the product solving and how is that benefiting you?
Saves from having to purchase physical phones. Easily scalable, especially for mergers and aquisitions or new buildouts.
Feedback
What do you like best about the product?
Provides security from the unauthorised persons .. fast and reliable
What do you dislike about the product?
When the desktop is turned on this app starts on its own and even after removing it from startup apps in the setting , it starts automatically...
Also the interface is also not very beginner friendly ..
Not preferred for personal usee
Also the interface is also not very beginner friendly ..
Not preferred for personal usee
What problems is the product solving and how is that benefiting you?
Interaction , interviews
LIBERTY AND CONTROL
What do you like best about the product?
It is easy and practical. I love the voice filters. After 2020 pandemia we work mainly at home where are normal home noises and with that filters we can have high quality calls.
Many times the home internet is not the best, but with the codec and the AI the communications is greate. The chats it very practical and it greate that we can chat with other users ( free account ). We use chat, reunion, calls, spaces day by day. Very hepful can handle the wsebex app on cel phone, computer and othere devices.
Many times the home internet is not the best, but with the codec and the AI the communications is greate. The chats it very practical and it greate that we can chat with other users ( free account ). We use chat, reunion, calls, spaces day by day. Very hepful can handle the wsebex app on cel phone, computer and othere devices.
What do you dislike about the product?
The reports are very complex to understand for a common people. That reports are very dense, with many information that do not male sense for the normal people.
What problems is the product solving and how is that benefiting you?
work like a team in a desentraliced mode. We work home office but we keep everyntg on control with liberty. Before webex we had many problems with the communication. We had noise, drop calls, we can not hear our customer and they also can hear us. Now that problem is only a bad memory. The facilities about IVR and ACD are very good. Enogh for a small bussines
Could be better
What do you like best about the product?
Nothing really. Aside fromt he easy transfer to other co workers for calling.
What do you dislike about the product?
Missed notifications, always lags, slow connection. Bad audio
What problems is the product solving and how is that benefiting you?
Nothing
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