Adaptive Security
Adaptive SecurityReviews from AWS customer
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A forward-thinking platform that makes awareness impactful
What do you like best about the product?
Easy metrics and great dashboarding. Adaptive combines simplicity with sophistication. The AI-driven phishing simulations and modern interface make it easy to engage our workforce while providing data-rich insights into behavioral risk trends across departments.
What do you dislike about the product?
New product updates roll out frequently, requiring some coordination across teams, but they always bring real improvements
What problems is the product solving and how is that benefiting you?
Adaptive bridges the gap between technical security and user behavior. It helps our teams identify threats faster, stay alert to AI-driven scams, and cultivate a strong, proactive security culture.
Adaptive strengthens awareness through realistic, data-driven insights
What do you like best about the product?
The phishing simulations and OSINT risk scoring provide a clear picture of user behavior. Adaptive’s training content is sharp, relevant, and genuinely helps employees recognize threats before they act
What do you dislike about the product?
Still waiting for outbound capabilities for international numbers, but promised it’s coming very soon.
What problems is the product solving and how is that benefiting you?
Managing phishing simulations, monitoring awareness metrics, and aligning outcomes with broader IT and security initiatives
Easy Deployment with High Security Awareness
What do you like best about the product?
I appreciate the ease of deployment of Adaptive Security, which significantly simplifies the initial setup process and allows for quick implementation. The variety of security testing tools offered by Adaptive Security is excellent, providing a broad range of tests and simulations that create a comprehensive security environment. This variety helps make employees extremely aware of potential fraud, which is crucial for maintaining the security integrity of our operations. Additionally, the awareness rate has increased dramatically, enhancing our ability to proactively address security concerns. The positive experience and full range of capabilities Adaptive Security delivers, as compared to our previous tool TrendMicro, made us confident in our decision to switch to this platform. These features and benefits are so valued that I would highly recommend Adaptive Security to colleagues, earning a top recommendation score of 10 out of 10.
What do you dislike about the product?
I dislike that Adaptive Security's ability to work internationally from all jurisdictions is limited. While it functions well for our US office, we can't utilize its full functionality for some of our international offices.
What problems is the product solving and how is that benefiting you?
I use Adaptive Security to raise awareness against potential fraud with its broad range of testing tools and easy deployment, enhancing our security posture dramatically.
Highly effective and easy-to-use training platform
What do you like best about the product?
Advanced training topics, AI technology, & ease-of-use
What do you dislike about the product?
Could benefit from a changelog-type page that shows detail about new improvements
What problems is the product solving and how is that benefiting you?
Solves need for an easy and effective IT security training platform
Adaptive: Fast-Evolving, Easy Setup, and Outstanding Support
What do you like best about the product?
Adaptive is one of the very few cybersecurity organizations that evolve as quickly as bad actors do. Initial set up was extremely easy, and connected directly to our M365 environment. Within a month of getting set up, they were reaching out to let us know about significant new features they had added. Their support has been fantastic, which quick and helpful answers to questions large and small. Reporting is clear and concise, delivering exactly what information I need.
What do you dislike about the product?
I haven't found any real downsides yet - everything has been fantastic, including cost.
What problems is the product solving and how is that benefiting you?
As a healthcare organization, phishing is top of mind and always an outstanding question from company leadership. This is a big step forward for us.
Modern, Intuitive Security Platform with Powerful AI-based Phish Triage
What do you like best about the product?
Phishing simulations and OSINT risk analytics give us clear visibility into human vulnerabilities. The Phish Triage functionality is especially strong (one of my favourite feature!), helping us handle real incidents quickly and confidently with the help of AI-based analysis. We also appreciate how easy it is to edit and personalize the training modules. Overall, everything feels much more modern and intuitive than our previous platform. Implementation was quick and easy. The level of support from our CSM has been outstanding. While I administer the platform, I also appreciate the learning modules as a end-user.
What do you dislike about the product?
While Adaptive Security performs well overall, there are a few areas that could be improved. The platform has a relatively limited library of phishing simulation templates, which means campaigns often require more manual setup compared to other, more mature platforms. There’s also some rigidity in the system, for example, you can’t edit ongoing campaigns without terminating them first, which makes quick adjustments a bit cumbersome.
What problems is the product solving and how is that benefiting you?
Adaptive automates training and reporting, reduces manual overhead, and quantifies behavioral risk. It’s improved employee phishing awareness and given us actionable data for our security roadmap.
Adaptive makes cybersecurity awareness seamless and measurable
What do you like best about the product?
Adaptive’s phishing simulations are realistic, and the reporting is clear and actionable. The automation keeps everything running smoothly without requiring constant oversight, making it easy to maintain awareness across the team.
What do you dislike about the product?
I’d like to see a few more customizable campaign templates specific to tech and AI industries, but the existing ones are diverse and well-crafted.
What problems is the product solving and how is that benefiting you?
Adaptive automates awareness training, helps our team recognize phishing attempts, and gives us clear visibility into engagement and improvement. It’s saved time and boosted our team’s overall security mindfulness.
Adaptive keeps awareness relevant and impactful
What do you like best about the product?
The AI-driven phishing and smishing simulations are outstanding: they’re realistic, easy to deploy, and help our users recognize real-world attacks. The reporting features make it simple to track progress and pinpoint who needs extra coaching.
What do you dislike about the product?
I’d like to see more variety in the phishing templates related to healthcare and nonprofit operations, though new ones are added regularly.
What problems is the product solving and how is that benefiting you?
Adaptive automates our awareness program and ensures users stay informed on evolving threats. It’s reduced risky clicks and helped us build a culture of accountability around security.
Adaptive delivers measurable improvements and insights into progress and engagement.
What do you like best about the product?
The platform is easy to use and has helped improve our visibility into trends and employee engagement. The service provided is excellent; the team is both responsive and knowledgeable. The administration of the platform is intuitive and straight forward. The iteration of the platform and addition of new features has been great and frequent.
What do you dislike about the product?
I haven't had any negative experiences. It is something that is both rare and welcome.
What problems is the product solving and how is that benefiting you?
Adaptive has allowed us to automate awareness training and phishing testing while improving engagement across all departments. It’s been instrumental in strengthening our overall human risk posture and meeting compliance standards. It is nice to see a product have such a positive impact.
Smooth UI and Great Support
What do you like best about the product?
Extremely smooth to use, nice and smooth UI, great content and support
What do you dislike about the product?
Could be slightly better utilized for metrics and KPI numbers/reporting, along with more control over different admin roles
What problems is the product solving and how is that benefiting you?
Finding a way to make security training fun and captivating for users and easy for administrators
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